Worst dining out experience ever. Served my tacos atop flour tortillas despite telling the server *several* times I have a gluten allergy, emphasizing being Celiac. Took a bite, realized it was NOT corn. Server also promised the chips were safe, turns out they are not. Damage was done---suffered my first full blown reaction in years. Wait staff was not apologetic. 1 star only because the app does not allow 0 stars.
So, my experience was not that great. I'm celiac and my adult daughter is gluten sensitive and vegetarian. We were NOT offered alternative options on chips or food: we had to fend for ourselves. Initially we were told that the chips were gluten free , but after asking the waitress to triple check she said they were not GF. We ended up eating brussel sprouts (yummy) and tepid and rather sad black bean soup. And, I was glutened. We were so excited entering this restaurant, as we adore chef Aaron Sanchez. We feel very let down.
The food is delicious at Johnny Sanchez, but you have to put a lot of faith in the kitchen to know the intricacies of gluten. There is no GF menu. Most of the meats are marinated and many meals are served with broths, so who really knows. I ordered the Arroz Con Pollo. My waiter came back to the table and told me I needed to select another type of rice other than the type that came with the meal because it was coated in rice flour. I was confused and tried to tell him most rice flour is gluten free, but just changed my order. Maybe the chef thinks anything with the word "flour" means gluten? I didn't feel glutened after eating, but I didn't have a lot of confidence either.
Food is great, but the atmosphere is loud and it is difficult to communicate with the wait staff to share celiac needs. It is pretty difficult for a vegetarian gluten free person to get food since most of it is made with meat. They are very accommodating however, and once it come, the food is pretty good.
Super-friendly, very accommodating & knowledgable, and the food's GREAT! We were in NOLA for a business conference and took my wife (the celiac) to Johnny Sanchez. Nothing on the menu is marked GF, but our waitress said most of it is already GF and nearly everything else (fried stuff) can be modified to be GF. They brought chips and we asked if they had been made in a dedicated fryer. Waitress went to ask chef. Came back with a "no" answer and came with warm corn tortillas as an alternative!
What wonderful service! My waiter,Carlos, was very helpful. I asked about the chips and a shared fryer. They do fry other things on the chip fryer so the cook heated fresh oil in a kettle and fried up some fresh chips just for me. They were delicious and warm when served. I really wanted fish tacos but they came breaded so the cook made some with grilled fish: wonderfully spiced and yummy. Who could ask for more?!?
While the restaurant did not have a separate gluten-free menu, the staff was very knowledgeable and took excellent care of us. We couldn't eat the chips (common fryer), so our waitress quickly offered to bring us warm corn tortillas. The items we ordered for dinner were modified to make sure they were safe for us. Excellent experience here, will definitely come back the next time we are in New Orleans!