Karai Ramen + Handroll

Be cautious. My wife, who has celiac, got sick. This was our first time at Karai and we asked for the gluten free options and were brought a nice menu of gluten free options. She ordered the gluten free veggie ramen. When we got home she began feeling the familiar pains of gluten exposure. When I called the manager they pulled the receipt and said that the veggie ramen was not entered to be gluten-free :( They were very apologetic and refunded our bill. If you eat here double check that they enter gluten free and look for the only noodles they have that are gluten free which are the glass noodles.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The food is so good here. Love the authenticity of the Raman. They had gluten free noodles!!! You just have to order the vegetable broth and ask for the GF noodles. Waitress said they deal with allergies all the time. The Shushi was also gluten free depending on what you got. They were very flexible.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies

I sent them a message 3 months ago and never heard back. I like to check ahead before trying a new place if I can, because it is pretty deflating to go into a restaurant you think is safe and end up only being able to order a salad. If I ever hear back, I'll give it a try! Otherwise, I don't know if I can trust it.

I’ve eaten here twice with no issue. While they didn’t hand me a dedicated gluten free menu, both servers I worked with were very aware of what gluten free customers could safely eat, how to modify dishes to be safe, and that the cook staff was very aware. I was told that the sushi chef and one other cook staff actually had Celiac. There are multiple appetizers and small plates that are GF, and they can customize the ramen bowls to be GF (skip the noodles, rice on the side, go for the veggie broth). I left very full both times and was very pleased. Karai, keep it up!

Celiac friendly?

Yes