Kirby's

1 rating
$$ • Restaurant
Reported to have a gluten-free menu
2212 W Genesee St
Syracuse, NY 13219

Most Recent Reviews


Celiac

Overall Rating

Review


Definitely not safe. I ordered from the gluten free menu - a Cobb salad. When I placed the order, I said “gluten free Cobb salad.” The salad had croutons on it. When I complained, their response was “well, you didn’t say no croutons.” I said, “I said gluten free. Why would you put bread on the salad?” When I asked them to remake the salad, I kept the original one with me because I suspected their plan was to just pick the croutons off the salad. Sure enough, I heard the host say to the kitchen, “she wants you to make a NEW salad.” The woman was rude and she didn’t apologize. I didn’t expect a fantastic meal - but I did expect a serviceable meal since I ordered a basic salad from the gluten free menu. If you aren’t going to train your employees that croutons are made from wheat, you shouldn’t have a gluten free menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Restaurant
  • Takeout

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