Took a little bit to be seated but the service was great. I had a chicken sandwich and was alright. Chef came down to our table and explained thay there was a separate fryer for potatoes. Amazing Harry Potter experience as well!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Just like all the other universal restaurants, when you add an allergen note to your order in the app a chef will come review your order with you. Same chef delivers your food with allergen toothpick in it. Not many options here, but the chicken sandwich was a little more dressed up than in other lunch spots. Atmosphere is almost identical to the three broomsticks.
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
The only thing we could eat that was gluten and dairy free was the chicken sandwich on gluten free roll with potatoes. It was fine. It took really long time to get our food once we ordered.
— Very
— No gluten-free information on the menu
— Not Much/None
— Below Average
Great spot. Ordered on the mobile app. Make sure you add the allergen note as a side. Someone from the kitchen came out and confirmed our allergy. They have a dedicated fryer for the fries. Also separate fries for the fish and scotch eggs.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Only two GF options on the menu (chicken sandwich with wedge fries or shepherd’s pie) but they are delicious! Chef came out to confirm allergens and to prepare separately.
They even have the dairy free butterbeer foam now.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Ate here while on vacation recently. Ordered a chicken sandwich and potato wedges. Someone from the kitchen came to our table to confirm what the allergy/intolerance was and confirmed we’d be all set. Food was great and had no issues whatsoever. And yeah, the butterbeer is also GF. :)
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
My son has celiac. Eating here was a great experience. We spoke with staff members before entering about what options were safe and they also recommended us to order from our Universal app and note a food allergy. The chef came out to review our needs and explain how they handle preparation of our food to prevent cross contamination. No issues and the food was great.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
— Gluten-free items are marked on the main menu
Food was great
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Their chicken sandwich can be ordered on a gluten free bun, and they have a dedicated fryer so the potato wedges were gluten free as well! Good meal, and the service was super quick!
— Very
— Some
— Excellent
Decent gluten free chicken sandwich with wedges (dedicated fryer). Chef came out to tell me what was GF and I ordered at the desk. Wasn’t anything special but nice to have a gluten free meal in universal studios
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Average
Ate here for lunch two days while at Universal Studios! Located in Diagon Alley. Felt very comfortable after talking to Chef- ate chicken sandwich on GF bun, with fried potatoes- all GF, dedicated fryer. The only other GF option was the fisherman’s pie. I ate the chicken sandwich two days. Order at counter instead of mobile ordering, chef came out at my request both days and said he would personally make the order.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
They were asking everyone to put in a mobile order and I did that noting an allergy. We told them we had 3 celiacs and a special server was brought over to confirm our mobile order. We had 3 chicken sandwiches with different toppings and they got the orders right. There was an issue with the butter beer but they fixed it immediately. Great experience.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Disappointing experience. Mobile Ordering in place today. I ordered the chicken sandwich with the gluten free bun and marked it on the app as an allergy notice. Told the hostess about my food being marked as an allergy and she said the chef would come to our table. After a long wait, my food was brought out. It was brought out separately with a gluten free bun, as ordered. Disappointed I was not able to talk to the chef, as I had been told. This left me unsure about there being a separate fryer for the fries and additional toppings on the sandwich being gluten free.
— No gluten-free information on the menu
Super attentive. Head chef came out as soon as they found out I had celiac and told me what I could and couldn’t have and what could be substituted. I got the American Breakfast minus the croissant and they gave me extra bacon. They do have GF pancakes, which I may get tomorrow.
— Very
— No gluten-free information on the menu
— Some
— Excellent
I loved it, I am a celiac who is not very good with eating out, so i was very out of my element. i had a chicken breast and the fries. all was great!!
— Very
— No gluten-free information on the menu
— Not Much
— Excellent
We stopped here for lunch with celiac son. Ordering is mobile, so we had someone come over who brought out a chef. He had an allergen book, and we discussed cross-contamination. My son chose the chicken sandwich which came with bacon, cheese, and fries. The Nima sensor detected gluten. We had used a tiny piece of bun, cheese, fries, bacon, and chicken so are not sure where the gluten was detected. We changed the chicken sandwich for fisherman’s pie which passed for no gluten. Multiple staff came over to apologize and check on my son. It may have just been an off day as others have reviewed that they have eaten here with success.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Average
In years past, Disney has far exceeded Universal in terms of awareness, measures against cross contamination, as well as consideration for ingredients that contain common allergens. Not now! Universal staff was knowledgeable and immediately signaled for the chef when they learned of our gluten and dairy allergies. The chef came to speak directly to us, to advise whether our selections were safe and made adjustments based on the normal cooking and presentation of items compared to what was safe for us. The chef prepared the meal personally and brought it out to us. Highly recommend!
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
the ordering process was not as reassuring as Disney but specialty chicken sandwich and fries were tasty and passed our Nima sensor test. The server insisted they have a separate fryer for GF fries but worth validating
— Not very
— No gluten-free information on the menu
— Not Much
— Good
We ate breakfast here on our trip to Universal. My daughter had the kids American breakfast that included eggs, sausage, breakfast potatoes, a pancake, and croissant. They were able to substitute the regular pancake for a gluten free pancake and extra sausage for the croissant. We alerted the cashier that there was a gluten allergy and she brought out the chef to take our order. The food was very good and my daughter with Celiacs had no issues afterwards.
— No gluten-free information on the menu
— Some
— Good
I got the speciality chicken sandwich on a GF bun with fries (in designated fryer). The staff will notate your allergy so it is prepared safely. I ate here twice and had no issues! Pretty tasty too! Wish there were more safe options at the universal / islands of adventure theme parks. You can always bring your own food too - remember that :)
— Very
— No gluten-free information on the menu
— Not Much
— Good
The only option available was the Specialty Chicken Sandwich, which came with fries. The food was pretty good and the staff was very helpful
— Very
— Not Much
— Good
It really depends on your order taker. We had a guy who either hated his job or was indifferent to our request for a GF meal. My son is celiac, and I had to tell him to put allergy in the order. Absent me pleading with him, I think he would have put it in as just a GF bun on the one item that can be made GF for lunch - a chicken sandwich. We had this meal included with a Hogwarts package. I would not seek this place out as a good celiac friendly place for my family.
— Not very
— No gluten-free information on the menu
— Not Much
— Average
Nothing says gf on the menu but all you had to do was ask! The staff was AMAZING the cook came and talked with me personally gave me plenty of options, all burgers there are available on gf bread so I got a grilled chicken sandwich (they offered by less too if your keto)and I held the cheese bc I’m dairy free! The sandwiches came with fries that were safe for both celiac and being gluten free I asked but once again, though not on the menu steamed veggies were an option along with a side salad for substitute sides! Highly recommend!!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Once we mentioned celiac, the counter service person got a chef from the back to take our order. The options were limited: fisherman’s pie, chicken sandwich with gf bun, and maybe one more item on the menu. We got the chicken sandwich and fries (fried separately). Felt safe eating here and the fries were great.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
It's simple place with Simple Food. Only GF option is the Chicken sandwich. Nothing to write home about, but decent enough for taste and quantity.
They DO have a dedicated fryer!
— Very
— No gluten-free information on the menu
— Not Much
— Good
As a Celiac it is always questionable to eat in a theme park. This place offers a couple of options and does not have a dedicated fryer. Breakfast was good but pricy for what I was served. Lunch was a chicken sandwich on Udi bread and was definitely not worth the cost.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Average
La dame à la caisse a pris la peine d’aller voir le chef pour savoir ce que je devrais prendre, ce qui m’a mis très en confiance. J’ai mangé un excellent pâte de poisson sans gluten.
Yes
The only gf option is the chicken sandwich on a gf bun but it was very good. I got it topped with cheese and bacon and with a side of mashed potatoes, but you can also get a side salad with it. Chef came out to explain their kitchen procedures and they confirmed it was gf when they brought it to our table. I hope they get more gf options in the future but at least the one thing they do have tastes good.
Yes
Chicken sandwich is the only option. But it was so so good. Understood celiac and cc!
Yes
A chef came out and spoke with me regarding breakfast options!! I ended up getting gluten free pancakes which were on the dry side. This is expensive for what you get and the options are limited. I'd still visit again though - you can't beat the atmosphere.
Not a ton of options but verry acomidating. Ate breakfast there for 2 days and then lunch on the 3rd. I ate a specialty chicken sandwich that had a gluten free bun the fries are not gluten free so I substituted them for a side salad. And they have a gf pankcake meal. The staff was friendly and brought out my food seterately and told me exactly what I was eating. Never had a problem!
Yes
The only GF item is the chicken sandwich but the staff don’t understand how to punch it in as GF without help because they don’t know what it is. The people next to us had the same issue. The dressing provided had yeast extract and was not marked GF
No
Celiac. Not many options, but the chicken sandwich is delicious. The side salad was a bit lacking, but it didn’t make me sick! Butter beer is $$ but delicious.
Yes
Our son is extremely sensitive - upon ordering they explained that the chicken sandwich was the option of choice ... and let me say it was amazing! No reaction issues here.. highly recommend !
Yes
Went in for breakfast and asked for the American breakfast with a gluten free bun since I know they have them for lunch. Got QUITE A BIT of attitude from the people who take your order, but the chef was on board. It sucks to have to advocate for yourself that hard with the gatekeepers, but I’m glad I did. Chef brought my food over and I had a great breakfast.
Yes
Only option for lunch is a grilled chicken sandwich (with cheese and bacon) with a side salad. My son said it was fantastic. The bun was one of the best he’s had. Only three stars because of having just one option.
Yes
Staff was attentive to food safety as celiac and ordered the listed gf chicken sandwich. Came with side salad gf dressing. They answered all my questions and confirmed with chef in the back. I asked for new cutlery as well and they were very accommodating, stating they take food allergies serious. The cutlery tray sits on your assigned table. It was great to eat something with my kids at universal. I knew ahead of time not a lot of options, pack yourself snacks. The atmosphere was great. No issues.
Yes
The Leaky Cauldron is the main restaurant in Diagon Alley that offers breakfast, lunch, and dinner. You order at a counter and your food it brought to your table. We ordered the chicken sandwich on a gluten free bun, and it was delicious. You will need to alert the staff to your restrictions when you place your order so they can prep the food accordingly.
Yes
I had the American breakfast and the staff was sure to label the meal as gluten free and took good care. They let me know the sausages had gluten in the casings, so basically the breakfast was without croissant or sausage but still included eggs, extra bacon and potatoes. A bit expensive though in the end
Yes
Had a chicken sandwich..It was a little soggy. Not many options but they are careful! I wish the fries were safe.
Has only 1 option which really sucks when they have scotch eggs, bangers and mash, hand pies etc on the menu. It was the chicken sandwich on the gf bun with a side salad and dressing. It sucks that they couldn't do corn and potatoes. Didn't get sick but could eat with my friends. You have to ask for the gf menu.
Yes
Best chiken sándwich ever. The bun was great. But it was the only opción they have.
Yes
There is only 1 choice a chicken sandwich. They do not have sealed silverware. Silverware is on the table and cross contamination is possible.
Not a lot of options, but I ate safely here. The cashier brought out a chef who went over the options with me. I had chicken, corn and potatoes.
Yes
Excellent chicken sandwich and raspberry tea (Chicken sandwich is the only option). I’m very sensitive, but had no reaction. Ask a manager to get you clean plasticware.
Yes
Wonderful service. Chef comes out to talk to you then oversees the making and handling of food. Rotisserie chicken, corn, salad and dressings, potatoes—all gf and yummy! Been her twice with five other celiacs-no issues for any of us.
Yes
Fun ambiance, but very very limited gf options. There's a chicken sandwich; it's fine. For breakfast, they do have gf pancakes, but dear god, they're terrible. And the syrup contains gluten, so you can't even drown them in maple to make them palatable. I ate the side of bacon and called it quits.
Very limited options but celiac daughter always orders the chicken burger with GF bun and salad. We have been there many times and she has never been glutened. Staff are knowledgeable and her plate is always brought out separately from the gluten containing plates
Yes
The staff was very polite and made sure to ask if it was an allergy or not. I got the chicken sandwich with a gluten free bun and it was delicious!