50% of 2 votes say it's Celiac friendly

780 Baseline Road, Ottawa, ON, Canada K2C 3V8 Directions

Top Reviews


Celiac

Overall Rating

Celiac friendly?

No

Review


Told server that I was celiac. Told that the free chips and salsa were good to go. Then told I could not order nachos because of seasoning. Asked for manager, told that they had contaminated the frier earlier. Manager even went into the hole fire temperature myth. Would like there to be a zero star option.

Updated 1 year ago read full review

Celiac

Overall Rating

Review


No idea about their other gf options as this is The fajita go-to place in Ottawa. I never get anything else (even before diagnosis). Get the lettuce wraps, way better than the corn wraps.

Updated 2 years ago read full review

Overall Rating

Review


Can get fajitas will corn tortilla wrap (not that good) or with lettuce wrap.

Updated 6 years ago read full review

Gluten Free Features

  • Gluten Free Menu

Categories

  • Late Night
  • Restaurant

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Reviews of this Chain

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The chef was really great he made my steak bits from scratch. He also wasn't 100% sure if the dressing was GF so he omitted it for me. The menu has certain items marked as "gluten friendly" so it's a great starting point.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great place to go and have some delicious fajitas. Followed directions and staff was very knowledgable and honest when it came to what I wanted to order! Haven't been sick here yet, been multiple times.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


One of my go to places. The manager looked up everything and they learned how to make a gluten free margarita for me. Beware if you go to other locations. Some places do not have a separate fryer for the tortilla chips. Barrie does though :)

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Knowledgeable staff, good GF options. Celiac safe chips, fajitas with corn tortillas or lettuce wraps, etc.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Very knowledgeable staff and love that they can mark on your order that it is an ‘allergy’ to ensure kitchen staff take due care and attention when preparing your meal. Have a dedicated fryer too. If I’m ever in London again, I will definitely be coming back.

Overall Rating

Celiac friendly?

Yes

Review


Menu specified what items are gluten free or can be adapted. Staff are very helpful accommodating any dietary issues.

Celiac

Overall Rating

Celiac friendly?

No

Review


lots of gf stuff on the menu, and a separate fryer, but no separate grill, and cook could not guarantee lack of CC so the only available item was the salad.

Overall Rating

Review


They said that they are uncomfortable serving anyone with a serious gluten allergy or celiac, so it is not celiac friendly

Overall Rating

Celiac friendly?

No

Review


This particular location, I'm convinced, does not want celiacs there. I think management at this location does not share it's motivation to cater to the celiac public, as their head office does given they have an actual GF menu. They do not have a separate fryer. They serve their fajitas on corn tortillas that are not only not heated, they taste like the were left on the counter for days. They're inedible. The Caesar salad is just chicken. Not even Parmesan, bacon or dressing. I would not recommend this place. I would go to another location.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I've ordered the fajitas with corn tortillas a couple of times. They do have a designated fryer as well. The staff have been friendly and accommodating so far. They reassured me the food would be safe and I've eaten well there.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I always order the tortilla chips with salsa and the chicken fajitas with lettuce wrap. I am highly sensitive to cross contamination, and they are always so good about keeping food separate. Never an issue

Overall Rating

Review


This location does not cook their nachos in separate fryer like Lonestar franchise states they should. And risk of cross contamination of other gluten free menu items. This came directly from the manager.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Terrible service (we could never find our waitress), but my daughter enjoyed a steak and baked potato without getting sick. They do not have a dedicated frier, but we’re aware that was an issue for celiacs.

Celiac

Overall Rating

Review


very aware staff. in house made chips. dedicated fry zone for GF.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff was very helpful with describing GF options. Manager initiated a visit to talk about what the server did not know. First time I've had deep fried chicken wings in 25 years! Delicious! Server also helped my friend save $13 on her bill by suggesting a different menu combination of what she wanted

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Lots of GF items on their Gluten Friendly menu. So much choice now.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Celiac, didn't get sick. They have corn tortilla wraps. They'll fry fries in different oil if you order a gluten free order of fries.

Celiac

Overall Rating

Review


Food is just OK. Loud music and lots of big bright televisions. Wouldn't eat here except that they're good for GF. No fryer.

Not celiac

Overall Rating

Review


Had a gluten free menu!

Celiac

Overall Rating

Review


They can do the fajitas with substitute corn tortillas. Really good. Other options on the menu as well.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Gluten free fajitas available.

Overall Rating

Review


Great place! All Lone Star Texas Grill locations have the Gluten free menu! They need a GF beer on the menu though.... LOL

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Was also not very confident eating here as the servers didn't seem to know much about gluten. The fajitas tasted good though and I did not react to them so I would eat here again.

Celiac

Overall Rating

Review


Although friendly when I asked about Gluten Free items the response was we have corn wraps. The tortilla were tasty the wraps were disgusting. I didn't feel assured the ingredients for the fajitas were truly GF. The server seemed rushed and I wasn't able to ask what I needed to. So go if you are not hungry and would be satisfied with salsa and chips. They need to up their game with at least a list of what is GF.

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