I have been to a few locations for this chain, and we visited this one on a busy day. The staff was great, and my steak and shrimp was excellent. Unfortunately, my gluten detection service dog did Alert to my side Caesar salad, and they remade it for me (super nice). We took it to go and my dog cleared the lettuce, but Alerted to the dressing cup, which surprised me because she cleared that dressing at other locations. I ate it with a different dressing, so it wasn't a huge deal for me, but wanted to note that here for other people to be cautious.
Visited Longhorn Steakhouse today for my husbands birthday. Was a little apprehensive going in because their website shows they have foods that don’t contain gluten but can’t guarantee gluten free especially to those who are very sensitive. Spoke to the manager before ordering and told him I have celiac disease and he helped reassure me that they take allergies very seriously. He even said the current corporate chef has celiac disease as well and tries to incorporate new gluten free items all the time! All spices are gluten free, butter is gluten free and they can make some changes to some dishes by modifying to make it gluten free. Very positive experience and I didn’t get sick! Will definitely go back!
This was a great stop for food allergies! When I arrived I asked for an allergy menu, which contained all appetizers, entrees, sides, and desserts and which allergens they had in each. It also explained the way it was prepped, ex. Grilled, fried, etc. There was a shared fryer, but a bunch of the sides and entrees were gluten free or could be modified to be gluten free.
When our waiter saw I had the allergy menu, he asked which allergies I had and what I was thinking about getting. He went back to the kitchen to talk to the chef and the manager to confirm what I was going to be ordering could be prepared safely. The manager even came out to assure me that they were using all clean utensils and that the chef would be preparing it himself.
I ended up getting the baby back ribs with a plain baked potato, but I had several options to choose from which is a huge win with allergies. The food and atmosphere was great, all around a lovely experience!
The "gluten free" menu is their allergen guide. Made it hard to pick items. The waitress did help when I asked about a new item on the menu that had no allergen information. My plate was brought out seperate from my family's plates as theirs contained gluten items. The food I had was delicious and well prepared.
The staff here was super educated! They had an intensive allergen menu to start, and at this location they actually have a gluten free fryer for fries, which is not the standard among Long Horn restaurants. So that was a super cool find! They ensured that the cooks use clean utensils/gloves when prepping any kind of allergy meal. I didn’t have any issues here despite having several severe food allergies!