It was ok. Their “gluten free menu” isn’t as gluten free as they make it out. They do NOT have a dedicated fryer. So any fries or anything isn’t recommended even by their staff. So I was super bummed. They did have gluten free buns for hamburgers. I ordered a cesar salad and it came with croutons and they happily remade it. No exposure but because I asked questions while ordering. If I had of just assumed the gluten free menu was actually safe I would have been exposed.
Never a good experience. Never
Unfortunately any place that prides itself in being gluten-free and then brings you a salad covered in croutons when you tell them you are allergic has to get a one rating. I should have just stopped eating right then and there but unfortunately kept eating and did get sick. The food tasted good so it's a bummer. I'm sure there was lots of cross contamination and a complete lack of awareness.
Not sure how many stars to give because we love Louie's but they will tell you themselves that they are not celiac-friendly. Beware that their fryer fries breaded (gluten) chicken fingers in the SAME OIL as their chips AND fries, so those are not gluten-free. It's unfortunate because these (chips and fries) are on their GF menu despite not being truly GF.
Salmon Caesar gluten free wrap was delicious! Didn't fall apart and super tasty. Didn't talk to owner but didn't have any effects from eating it. Will definitely be back!
One star because Louie herself came to our table and said that she cannot prevent cross contamination and so consequently does not recommend a person with celiac disease eat there. I had ordered a chicken wrap and told the waiter of my need to be gluten free. He said that he would instruct the kitchen to cook the chicken in a clean pan, not on the grill, he also said that the gluten free wrap was not made on site and so was free of cross contamination. We were there at a very slow time and so I guess the kitchen had time to accommodate my needs. But Louie herself said that those kinds of accommodations could not be met in the future. I do appreciate her honesty but do want to alert those with celiac disease.
They offer burgers and wraps on gluten free buns and wraps. The customer service was amazing, the owner was even there helping out and talking with us. I got a Caesar salad (instead of fries because of cross contamination) and a chicken club wrap and they were both delicious! My daughter and I have celiac and had no reaction. Planning on going back soon.