LuLu's

3 recent ratings
$$ • Mexican Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Burrito Bowls, Burritos, Nachos
Safety Rating
3 ratings

As rated by the community

163 Main St
Los Altos, CA 94022

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I’ve eaten here multiple times and been safe! I get either their gluten-free burrito or nachos. Make sure to specify it’s a gluten allergy so they take appropriate precautions (Palo Alto location is more confident/knowledgeable for this, but I haven’t gotten sick at this location either). Also, double check the chips are gluten-free, as later in the day if they have to make an extra batch, they would be cross-contaminated. The initial batches are fried first thing each day in a cleaned fryer with fresh oil, but gluten is fried in there after that is done. Other than that, majority of their menu is gluten-free at this point — way more than a couple years ago!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for shellfish-free
  • Good for takeout
  • Offers outdoor seating
Updated 1 month ago read full review

Gluten Intolerant

Overall Rating

Review


GF menu items clearly marked, and many GF options beyond simple tacos on corn tortillas. Great food and service! My celiac partner was fine, and we both really enjoyed it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


They have GF tortillas! They made a note about my “allergy” and claimed they would change gloves and warm the tortilla in a separate area. I didn’t get sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Collections
In 1 Public Collection

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


Gluten-Free at LuLu's
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More Reviews


Hashimoto's

Overall Rating

Review


Cashiers have no idea what gluten free/celiac even is. I had to talk to the manager because of a scare where the workers thought they gave me gluten contained chips. The manager told me they fry all food in the same fryer including flour. I do not recommend!

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Manager told us they do not change gloves and food is all prepared in the same work surface. Cross contamination to the max!!!

Updated 5 years ago read full review

Overall Rating

Review


Good about gluten free but food did not taste good

Updated 6 years ago read full review

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


Excellent GF choices, much wider and better quality that most. Not just one but TWO mole sauce choices...wohoo! They were aware of GF and had a good protocol they followed, but watch when they ask for choices on beans and rice, not all are GF and the order taker we worked with forgot that part.

Overall: great quality, great choices, great flavors. Will be back.

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


I like the GG menu, has many options and best of all, no sickness!

Updated 7 years ago read full review

Overall Rating

Review


Good food. Easy to maneuver menu for gf. Keep coming back and always good. Great drinks too.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Very knowledgeable about cross contamination. Have never gotten sick here, and food is fresh and yummy.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Great tasting food, many items on the clear GF menu. Highly recommended.

Celiac friendly?

Yes

Updated 10 years ago read full review

Symptomatic Celiac

Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


The food was delicious and there were to a of gluten free options!!!!

Updated 10 years ago read full review

Gluten Intolerant

Overall Rating

Review


This is an upscale taqueria with some outdoor seating. I had a veggie sope with grilled veggies and a fish taco. Both were quite good and fresh. My order-takers was friendly and helpful. The grilled potatoes were underdone, which is my only complaint. They have a gluten free menu guide at the registers. I didn't ask about cross-contamination because I'm not super sensitive.

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Very good gf burrito, and they seemed to take extra care (it took longer for my order than others which I usually find to be a good sign!) I told them it was an allergy and they noted it on the ticket.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


I’ve eaten here many times and been safe! I get either their gluten-free burrito or nachos. Make sure to specify it’s a gluten allergy so they mark it on your order and take appropriate precautions. For burrito, they’ll change gloves, grill tortilla on a separate grill, and are willing to cut it in half if you want (just ask them to clean the knife first). Also, double check the chips are gluten-free each time, as later in the day if they have to make an extra batch, they would be cross-contaminated. The initial batches are fried first thing each day in a cleaned fryer with fresh oil, but gluten is fried in there after that is done. Other than that, the majority of their menu is gluten-free at this point — way more than a couple years ago!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for shellfish-free
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


This Lulu’s location is my default for Mexican food. I’ve never had an issue and have a few favorites that I get on an almost weekly basis. While they aren’t dedicated GF most of their menu is available to eat safely.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


A GF burrito is a relative rarity. Lulu’s is pretty solid. Plenty of outdoor seating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info