Been here a few times (some at this location and some at others) and gotten very confusing feedback about safety. I’ve eaten at other locations where they’ve taken it very seriously, staff has been knowledgable and I’ve never felt bad afterwards. However, at my most recent visit the server spoke with the manager who informed me no food could be made safely and that they could not help. Not sure if that’s from wanting to limit liability, her being uninformed, or thinking I was lying about celiac disease. I felt uncomfortable eating there and left because I did not think the food would be made safely.
Although this location does not have gluten free, baked chips like the Bay Area location does; I was able to order gluten free cheese enchiladas and go home without having issues, and it was delicious! My food did appear to have been cooked first and so was cold while the rest of my table had hot foot; so perhaps next time I’ll tell them to bring mine out as soon as it’s ready if it’s a special prep thing that calls for my food coming out separately!
Chips NOT gluten free. No chip options, so bring your own chips. Beans that they serve at the table not GF. Only items listed with gluten were burritos, so you MUST ask for prep if you are celiac.
The food is really good and there are several GF options. Even enchiladas!
Good food. No reaction. Gluten info is a little confusing. Items that can’t be made gluten free are marked.
I ordered Barbaco beef tacos w/ corn tortillas. The corn tortillas were the softer fluffy style, thought they were flour at first. But they were corn, and I did not have a reaction. I’m very sensitive to cross contamination.
Was even able to enjoy the chips and salsa!
Lupe Tortilla is delicious and has the best ever corn tortillas!
Despite speaking with the kitchen manager and assured my items were GF, I got very sick for cross contamination. The waiter didn’t know what celiac or gluten was, probably a language barrier. Regardless, kitchen manager was aware and assured me of my selections. I’ve tested this out over several visits and every time I get sick. It’s unfortunate since my family loves this place and food tastes awesome, but not worth the hours of pain and sickness that follows. I won’t be back unless I just order water and even then it’s a risk that they touch your glass with hands that just touched a gluten item.