Lupe Tortilla

13 ratings
$ • Mexican Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Tacos
Safety Rating
6 ratings

As rated by the community

703 W Grand Pkwy
Katy, TX 77450

Most Recent Reviews


Overall Rating

Review


Does not have the same menu as a lot of Lupe’s so no gluten free items marked. Manager said they were not set up as gluten free and wasn’t confident about being able to avoid cross contamination.

No gluten free options. Manager said he could make something, but wasn’t confident about it being safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 3 years ago read full review

Overall Rating

Review


This location is not like others. They do not have a gf menu or items listed gf like most other locations. The corn tortillas and every sauce has flour per the manager. That said the manager was great and pointed me in the right direction. I had chicken fajitas with lettuce to wrap and it was good. The options here are limited.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I went to the Katy Grand Parkway location. The waiter was kind enough to inform me that there was a very high chance of cross contamination even if I got corn tortillas because they are made in the same location as the flour tortillas. But I was able to eat the fajitas without tortillas. I appreciated the waiter being knowledgeable and letting me know what was and wasn’t safe. I wish the menu labeled things clearly though.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Tacos

Categories

  • Dinner
  • Lunch
  • Mexican
  • Restaurant
  • Tex-Mex

Photos


Add a photo

More Reviews


Overall Rating

Review


I have eaten Mexican food in many countries in the world.

Even in Mexico City, I’ve been able to have a very nice and tasty Mexican menu customized to my several food allergies, it’s not too complicated, just a clean pan and the good will, Mexican food is celiac friendly food!

I never imagine that here in US, where there’s enough information about how to handle special diet clients I was going to experience such a rude discrimination and even worst from the restaurant manager!

We came to your restaurant at Katy just because Trip Advisor states that this is a gluten-free options place, but this wasn’t true - confirmed by the person in charge of the restaurant who didn’t make any effort to even try to accommodate my needs.

What was I asking?! Grilled veggies with no lemon, chicken o shrimp with no wheat marinated sauce ... I would’ve been please with a guacamole made from scratch (no lemon) so I could share our Sunday’s Lunch with my familia ... BUT to that simple request He answered that the guacamole was already prepared ... he didn’t even want to take a $1 avocado and serve it ... I held my tears, not my anger because we has so rude :(

He firmly said that that is not a celiac safe place

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Best Mexican restaurant for gluten free in Katy

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I go to Sugar Land. Menu clearly identifies items with gluten! They are very aware!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Um, there is definitely no gluten free menu, I asked to speak to a manager and don't know who I got - but she told me sour cream wasn't safe. Serious miscommunication here. Maybe some staff is better educated than the ones I talked to? Definitely cross contamination on chips and corn tortillas - she could tell me that. Hoping I don't get sick.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Not for Celiacs for sure!!!!!! Waiter first thought cups were made from "flour" so not gluten free (I'm like... They're corn tortilla chips right??!!), then came back and said never mind they are corn tortilla chips so gluten free! But are they Celiac safe? He did not know much about anything for gluten contamination..worth it

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


I talked to manager. He looked into it after he tried to give me a standard response. I guess he saw that I wanted a dinner. He was very polite afterward and made me feel comfortable. Ordered the fajitas with corn tortillas and mgr said chips were fried with breaded items. I did not get sick though.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


This is not a total gf site but they do have gf items. The manager came out and made suggestions and I had the best portabella mushroom fajitas with corn tortillas!! Awesome service and food, great for intolerance and not worried about contamination.

Updated 10 years ago read full review

Overall Rating

Review


They did NOT have gluten free menu at "this location", according to the manager and they said they could not really serve me anything gluten free as the kitchen was "completely contaminated with gluten". This was a first for me... at ANY restaurant. Needless to say, I did not eat.

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Overall Rating

Review


We stopped in at this location late on a Sunday night because we saw that they had a gf menu. Apparently, this location is NOT gf. They do NOT have a gf menu, their manager kept saying over and over again that they couldn't guarantee anything. We asked if they could try to make our dinner gf and the manager just kept sticking to his line that they couldn't guarantee it. We walked out without eating there. The 2 star rating reflects our experience of not eating there. Wish it could have been better.

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


This is the original Lupe’s! It’s my family’s and my fav tex-mex since I was born basically. When diagnosed I felt so discouraged I wouldn’t be able to eat here, and the level of safety but I’ve made alternative options to be able to eat here safely and have the amazing margs! 1. I bring my own chips in my purse (I get an extra salsa to dip or a spoon for queso/gauc and my family is great about putting it on their plate so no CC) 2. I heat and bring my own corn tortillas in foil in my purse. (Note: they have lettuce cups and corn tortillas but they aren’t the safest - they try their best to clean the grill but I am extremely sensitive). 3. I get the mixed fajitas and they are safe! I make my tacos first before the rest of my family and all is well!

I know this is extra and sometimes not the most convenient but as my family’s local amazing mexican restaurant I make the time to feel safe. Celiac is not easy but never feel discouraged!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


This place is amazing!! Pretty much everything is GF except the flour tortillas and the corn ones are so soft they seem to be flour!! Eaten here on multiple occasions and with takeout and never been glutened!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Love love love!!!! They are knowledgeable and helpful!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


I eat here regularly. There is a tiny wheat symbol by items that aren’t gf. Everything else is. I also have no issues with my dairy allergy. I just eliminate cheese and sauces.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I ate here one year ago and got sick. I saw there were more positive ratings so I decided to revisit. Unfortunately we were told the corn tortillas are cooked on the same surface as flour tortillas. One of my 2 celiac daughter is highly sensitive (like me) so we left the restaurant before placing an order. The server was very kind.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

More Info