I am going to give the short version of how awful our experience was, and if I could give negative stars I would. We arrived 15 minutes early and the hostess said our reservation is not until 8pm and they don't have a seat for us. We explained that was fine we didn't know how parking would be and didn't want to be late. We went to the bar to get drinks the bartender was not only rude, but she gave us the wrong drinks. We got seated at our table and our server was very nice, but it took over two hours to get our dinner. We were sitting in the enclosed patio area and they turned off the propane fire pit. We explained that it was getting cold. They went to turn the propane back on and there was an issue getting it started, so they left it on and an overwhelming scent of gas started making us nauseous. We asked to speak to the manager and he made us feel like we were being unreasonable. We then asked for the GM and he refused to come out and speak with us. There was only 7 of us, not some overwhelming size party. If someone would have alerted us to the delays we might not have been, so upset. The managers excuse was it was Saturday night and they're busy and told us we should have made a reservation for 5pm and they could have accommodated us better. I would never return to this establishment nor recommend it to anyone!