Madai Sushi

3 ratings
$$ • Sushi Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Soy Sauce, Sushi
Safety Rating
2 ratings

As rated by the community

11501 Custer Rd #109
Frisco, TX 75035

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Our experience was terrible from start to finish. GF items are not labeled on the menu and our server knew nothing about gluten and was not able to advise us on safe options. After a lot of back and forth with the kitchen we ordered, only to have fried wontons on our food when it was brought to the table. The meal was contaminated, we didn’t eat it, and were charged for it when we were brought our bill. The food was not good, overly sweet, and the service was extremely bad. Our waiter had his thumb inside my soup bowl as he brought it to me, chipped finger nail polish and all. Unprofessional and dirty. No GF menu or knowledge of cross contamination. We will never return.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Good service, very attentive. They don't have a dedicated gluten free menu but we're able to point out safe items and modify unsafe items.

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


GREAT staff!! Very knowledgeable about gluten free and can make almost anything on the menu gluten free!! They also have gluten free soy sauce! I’m strictly celiac and have never had a problem!! Great sushi, great people, great place

Celiac friendly?

Yes

Updated 5 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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