Review of Madame Janette's

Cunucu Abao 37, Noord, Aruba

Overall Rating

Review


This was my second time as a Celiac here (been here 17 years prior with no issues). The first time they served me an item without the gluten ingredients removed (I discovered it and quickly made them aware). Well wouldn’t you know I shouldn’t have given them another chance because the same thing happened last night. With a steak nonetheless. The plate came garnished with fried onion string (wasn’t listed in the description and I had made it very clear that I have Celiac disease and needed to be aware of cross contamination concerns as I get sick for weeks with the slightest exposure). I brought it to the servers attention and he returned shortly later with the SAME steak telling me the they put it back on the grill so it is safe now. WHAT??? Completely unacceptable. I spoke to the manager and informed them that I wouldn’t be eating anything else as I completely lost faith that they understood my disease. Not only did it ruin my night but the other family members with me while we were celebrating a birthday.

Celiac friendly?

No

Updated 5 years ago

Symptomatic Celiac