Maggiano's

8 ratings
$$ • Italian Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Pasta
Safety Rating
3 ratings

As rated by the community

70 Riverside Square Mall
Hackensack, NJ 07601

Most Recent Reviews


Celiac

Overall Rating

Review


I ordered a gluten free pasta and stated my allergie to the server and ended up finding a not gluten free peice of pasta in my gluten free. It is not worth risking a allergy

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The first time I went here, they told me they could make chicken parm gluten free, so I ordered that. Well, what I got was an unseasoned piece of grilled chicken with an unmelted piece of cheese on top and some tomato sauce. Not good. The second time I went here, I ordered gluten free pasta. The pasta was undercooked, the sauce was watery and bland. I’ve never gotten sick from eating here, but the food is awful and I wouldn’t recommend this place.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The service was completely lackluster. The GM Matt came to our table and raved about how they have a full scratch kitchen and can make anything safe. My friend and I feel confident that this could be a good experience. Fast forward to dinner, my friend orders the Johnny's Carbonara with Gluten free pasta and has them add grilled chicken. It looks good, a few bites in something seems off, but he doesn't think anything of it. He is almost done and noticed there is a piece of fettuccine mixed in with his gluten free penne! Apparently someone in the kitchen wasn't paying attention when they made his meal! We had the manager come over and while they did comp our entire meal, that didn't help the fact that he spent the next several hours between the toilet and the bed. We will never be going back to any Maggiano's again. Not worth the risk!

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Pasta

Categories

  • Dinner
  • Italian
  • Kid Friendly
  • Late Night
  • Online Ordering
  • Restaurant
  • Takeout

Photos


Add a photo

More Reviews


Overall Rating

Review


We ate here for the second time after a great first experience. Tonight there was an issue with my GF pasta dish being overly salted so our server, Brendan, took it back and had another made. Unfortunately that was also so salty I couldn't eat it. The manager, Jeff, was so wonderful. He apologized and had the dish removed from the check. Unbeknownst to me, Jeff spent several minutes in the kitchen tasting each ingredient in the dish to find the source of the problem. Jeff surprised me with a third entree which was perfect. Jeff and Brendan went above and beyond to ensure we were well taken care of. It is difficult to eat out as a Celiac. Finding a restaurant that accommodates my needs is always greatly appreciated, but what Jeff did to make sure I had a great experience went above and beyond. The Maggianos organization should be proud to have him as a manger.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


A favorite for my family, and not too expensive if you order from the pasta section. Not many issues here, but one time we found spaghetti in my brother's gf pasta. They were nice about it, they apologized and gave us a new order (free of course), but it's also very concerning that the food could get contaminated so easily. We have gone back, and we haven't had any issues since.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


After I order my gf meal the chef or maître d always comes over to ensure me all precautions are taken to prevent cross contamination. A nice touch and excellent food too.

Updated 10 years ago read full review

Overall Rating

Review


Doesn't have gluten free menu but the cook can adapt most meals with GF pasta. Food is really good. Food runner brought out my dish but with regular pasta..waiter noticed immediately and sent it back.

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


This restaurant is amazing and the servers are very professional. I had a work meeting here, and my boss asked for the gluten-free menu( I have Celiac) . They had a separate menu, and they cooked everything separate , with no cross contamination. The manager came and talked to me and read the gluten-free menu.. She was very smart and careful. The food was wonderful, and the cream brulee was so yummy. I didn't get sick at all. 🤩

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Even if it’s not nessesarily their nitch, These folks get G-Free & Celiac! And rarely are you going to find such care & consideration at such a classy atmosphere Restaraunt as this!

Dress up or casual… we saw the whole spectrum of customers here. Although, dressing up will really make a special night out here. Wonderful old time dinner music hits from the likes of Sinatra filled the low light pleasant & romantic venue. Once advised of our issues, our waitress Sheena (who, by the way, is a 5-Star Rock Star of a Server!) had the Chef at our table side in minutes, advising us on their abilities & limitations. Way more selection than one might anticipate, although less than we had seen at their Orlando location last year.

The gluten free Panne as Alfredo w/Chicken breast added was exquisite in appearance and taste….even as a next day leftover!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Reservations recommended
Symptomatic Celiac

Overall Rating

Review


While I have never gotten sick at Maggianos in the past my pasta has been undercooked, and they do not offer many gluten free options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Reservations recommended

Overall Rating

Review


We love Maggianos! We eat there for all of our special occasions. The have penne pasta they can mix with almost any sauce. The Creme Brule is very good too. If you tell them you are gluten free the chef will also come out to the table and explain their safety precautions and answer any questions you might have. Definitely recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Attended a wedding dinner here last night. They went out of their way to provide GF choices for the two of us GF guests. Very helpful.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

Is this your business? Claim the listing

Nearby Restaurants