The service was completely lackluster. The GM Matt came to our table and raved about how they have a full scratch kitchen and can make anything safe. My friend and I feel confident that this could be a good experience. Fast forward to dinner, my friend orders the Johnny's Carbonara with Gluten free pasta and has them add grilled chicken. It looks good, a few bites in something seems off, but he doesn't think anything of it. He is almost done and noticed there is a piece of fettuccine mixed in with his gluten free penne! Apparently someone in the kitchen wasn't paying attention when they made his meal! We had the manager come over and while they did comp our entire meal, that didn't help the fact that he spent the next several hours between the toilet and the bed. We will never be going back to any Maggiano's again. Not worth the risk!
We ate here for the second time after a great first experience. Tonight there was an issue with my GF pasta dish being overly salted so our server, Brendan, took it back and had another made. Unfortunately that was also so salty I couldn't eat it. The manager, Jeff, was so wonderful. He apologized and had the dish removed from the check. Unbeknownst to me, Jeff spent several minutes in the kitchen tasting each ingredient in the dish to find the source of the problem. Jeff surprised me with a third entree which was perfect. Jeff and Brendan went above and beyond to ensure we were well taken care of. It is difficult to eat out as a Celiac. Finding a restaurant that accommodates my needs is always greatly appreciated, but what Jeff did to make sure I had a great experience went above and beyond. The Maggianos organization should be proud to have him as a manger.
A favorite for my family, and not too expensive if you order from the pasta section. Not many issues here, but one time we found spaghetti in my brother's gf pasta. They were nice about it, they apologized and gave us a new order (free of course), but it's also very concerning that the food could get contaminated so easily. We have gone back, and we haven't had any issues since.
After I order my gf meal the chef or maître d always comes over to ensure me all precautions are taken to prevent cross contamination. A nice touch and excellent food too.
Doesn't have gluten free menu but the cook can adapt most meals with GF pasta. Food is really good. Food runner brought out my dish but with regular pasta..waiter noticed immediately and sent it back.
Not only the best Italian food I've eaten, the service was incredible, and the staff took exceptional care to provide safe food. The chef spoke directly to me to ensure that my meal was GF. I am so impressed with them! We will visit every time we are in Cinci!
Dont tell me the menu is completely gluten free! Calamari Fritte? Nope. Eggplant Parm? Nope. Ok lets move onto all of the gluten free pasta- Ravioli? Nope. Fettuccini? Nope. Braised beef papardelli? Nope...hmmm GF bread for the table? Nope. Ok ill have the most popular pasta dish? Rigatoni D? Sure!!! Comes out with Penne!!!! Accck!!! waiyer didnt have patience or too much knowledge and hardly spoke to me for the rest of the meal even though i was completely disappointed . Of course i was charged full price for my meal. Will not be going back.
They have always done a wonderful job keeping our food gluten free. The chef always comes out and talked to us about what our options were. Many of the dishes that have some type of noodle can be made gluten free. Haven't ever gotten sick
AMAZING! Super Celiac friendly and the whole family loves it.♡
For a Celiac, the chef coming out and paying attention is a no-brained. Had an issue with take out once because just dealing with that person, who was new, so be super clear, but no issues with in restaurant ever.
Another excellent visit. Enjoyed Gluten-Free pasta and sauce served in hearty portion. Chef visits your table prior to ordering to discuss menu options. Great value if you order selected pasta dishes that are two for one (one to enjoy in restaurant and one to take home, or two as take out). The dining room is always packed (be sure to make a reservation) because the food is outstanding. 3-1-2016 review: 5 stars. Great GF Italian food in restaurant or to go. GF pasta and sauces are definitely some of the best I have ever had (they are so good that even non-allergic people will eat them and say they are good). I have eaten here multiple times and have never had a reaction. Highly recommended.
I agreed to eat here because I heard they are cautious. I asked the waitress what she suggested for someone with celiac and she assured me they could alter nearly anything to accommodate me. She even told me the chef would come out to discuss options but he never did. I ordered a simple pasta and substituted with GF. When eating my leftovers, I found about 10 stray (gluten-full) spaghetti noodles and ended up throwing it out. I was hoping they'd be careful in the kitchen like they said, but I won't be going back. Not worth the risk or feeling sick.
When we said we were celiac, the chef came out himself to review the menu with us and make sure he could accommodate our needs. He helped is pick an appetizer - baked calamari instead of fried. They substitute gf penne for the pasta options. My daughter had the meat sauce and I had Shrimp Fra diavola both of which were delicious! All sauces are made in house and gluten free. We will definitely come back.
I never had a problem until this last time when I got very sick from "gluten free" baked ziti.
Maggianos has recently been voted #1 for celiac friendly by AllergyEats!! They sent a chef out to talk to me when I informed them of my dietary restriction. The chef explained how they could modify dishes to make them gluten free. The staff was very knowledgeable and I felt taken care of. The food was delicious and exactly what I needed after a long day of working in an unfamiliar city.
went there a few weeks ago. gluten free penne substitute for most pasta dishes. was very good, replaced linguini with gluten free penne with no issue. I don't believe they have a separate kitchen or actively avoid contamination but it was good for my intolerance.
Cross Contamination. Could barely make it home... Never again will I go here
Incredibly careful with your food. chef came out to talk to me about menu options and then the manager came to take my order on a giant yellow ticket that way they knew for sure it was an allergy ticket. I have a dairy allergy as well as celiac and there were many options. had veal and potatoes. was amazing. I will definitely be returning! !!
Lots of gluten free items including fish and pasta. We have been here a few times. The manager speaks with us and reviews the menu options. Last night I had a great Cesar salad and the salmon.
Delicious food, nice atmosphere but most importantly, excellent service! A chef personally greeted me when I mentioned I was a coeliac. He took care to explain and assure me of their kitchen procedures and how they handled their gluten free dishes. They're incredibly accommodating- I even got gluten-free bread!
Have eaten here many times and have never gotten a Celiac reaction. Most times manager or chef comes to table before I order!
Very accommodating for all of our gluten free needs. The chef came out to talk to us about our options, and the waiter knew what we were talking about. My sister and I both feel great after eating, which was a relief. We will definitely be coming back here again. 😀
I can't say enough great things about this place! Chef came out immediately with a notepad to discuss my options and checked on me a few times after my food came out. It was amazing! And no symptoms the next day! The chefs are amazingly accommodating. Just ask to talk to one.
The chef came out and spoke to me about my options. I went with the gluten free Alfredo and it was delicious! No side effects.
no gluten free bread or pizza so I don't really consider that gluten free friendly
They made a good effort. The chef came out to recommend gluten free options and understood the importance to those with celiac. I was very impressed. But that soon turned to disappointment when I had eaten a few bites of my main dish and realized that they had put the wrong sauce on it. By then it was already too late. Just not good enough.
chef came to take if you call ahead they can make you meatballs with out bread crumbs
No specific gluten free menu, but gluten free penne can be substituted for almost all pasta (not ravioli or lasagne, obviously). All proteins can be grilled instead of breaded and fried. All sauces are gluten free. Creme brûlée is gluten free and delicious. Chef came to table before we ordered to cover how gluten free meals and was comfortable with serving a celiac. Staff is knowledgeable and obviously trained. Great experience.
Delicious food and almost things can be made GF. The chef even came to the table to make sure I was happy with the precautions they were taking against cross contamination. I would recommend this place to anyone in a heartbeat!
Our server sent the chef out to talk to me about the menu (babyshower). He informed me of my options, which I was very pleased with. The chicken marsala was amazing and be brought me a complimentary baked ziti! AMAZING!
I had one safe and delicious meal and then I had one bad experience where I had multiple pieces of regular noodles in my "gluten free" pasta. . . like small chunks of spaghetti and they only have gluten free penne. no thanks.
Amazing experience and delicious dinner! They take Celiac disease and allergies (table next to us had a nut allergy) so seriously that the manager or chef takes your order. The manager took my order and demonstrated a real understanding of Celiac. You can ask for anything off the menu and he can immediately tell you if it can be modified for gluten free, and whether it will still taste good doing so! They have a scratch kitchen, so they make everything from scratch anyway, so they are happy to modify any dish. I opted for the gnocchi and Italian sausage dish with Vodka sauce, substituting gluten free pasta for the gnocchi. It was delicious! Being newly diagnosed with Celiac, this experience took the fear out of dining out and made me feel like I can still enjoy some of the foods I love. I will definitely be going back!!!
Several great experiences- chef comes out and talks to you and creates a safe meal. Delicious gf pasta but no gf bread.
chef came ti the table. almost the entire menu available as GF. 5 stars.
4 stars because I am not a pasta lover. My wife has Celiac. They have GF pasta and the chef came to our table to talk to my wife and ensure what she ordered would not make her sick. She had the Chicken Parmesan which they made using chips.
Food was great and they were quite familiar with all the allergens and how to work around them. Some of their dishes were either already GF and others could be made GF (except the stuffed dishes). Service was very slow so if you go, expect to be there for a 2-3 hours.
Love this place and always accommodating.
I went here on a trip because of the EXCELLENT reviews. However, while they have GF pasta and ensure lack of cross contamination, I was brought the wrong pasta dish. I confirmed with both my waiter and the gentlemen that brought the food to me and they told me it was for sure GF. Then they came running back a minute later, after I had finally started to eat, telling me it was not! I still have three days of my trip left so we will see how I react. They were very apologetic and the manager and the chef stopped by. My meal was not charged but, as those with celiac know, nothing tastes good after knowing I had eaten "real" pasta :(
The gluten free pasta was amazing! The staff and atmosphere are also top notch! Glad they have one in my home state as well!
Always great experience eating here. As soon as I told the waiter I was gluten free he sent the chef out to talk to me. All their sauces are gluten free and they have a gluten free pasta so basically just about anything can be adapted. I thought the prices were reasonable too, and great atmosphere. Definitely worth a trip
Staff was extremely knowledgeable of Celiac disease. I ordered a custom dish, gluten free penne pasta with Alfredo and asparagus. It was absolutely delicious! The prices were also quite reasonable, my boyfriend and I spent about $50 after drinks and our meals. I would highly recommend. Excellent place to get authentic Italian food right in Vegas.
Went her because it had high ratings on the GF app..the chef did come out and talked to me about my options but our server was completely oblivious to what Celiac Disease is...the chef made me feel like I was safe...but at 1am I was awoken by the side effects of being Glutenized...my daughter said she woke up at 2am by the side effects...I can't recommend a place that cross contaminated me...so if you read this and don't agree with my comments, please do not post that I am wrong on your post...I am a highly sensitive Celiac and have been for all my life. I am posting about my experience...which was not good! If you have ever experienced a true cross contaminated night on the bathroom floor...then you will understand what I am saying about this place...I do NOT recommend eating here and I will never go back!
Service was amazing. I have celiac and the chef came out to tell me how the food would be prepared to ensure it was not cross contaminated. The flavor of the dish was absolutely fantastic.
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
12:00 pm - 9:00 pm