one of my most favorite places to eat, chef Karl is the best
Not only the best Italian food I've eaten, the service was incredible, and the staff took exceptional care to provide safe food. The chef spoke directly to me to ensure that my meal was GF. I am so impressed with them! We will visit every time we are in Cinci!
Chef Karl is amazing. My favorite place to eat.
Upon hearing celiac, the server brought the chef to the table to discuss options. The chef was very helpful when discussing options, and brought the salads and entrées to the table himself. Their corn/rice based pasta was delicious, as was the creme brûlée. This was one of our best dining experiences. We'll definitely be back.
Food is delicious!! The chef comes out and actually talks with you. The chef made grilled eggplant Parmesan for me and it came with gluten free penne noodles. It has become my son's favorite place to get gluten free pasta.
Excellent service and server. They knew all about celiac and made every accommodation to make sure my dinner was safe. Viva Italia.
NOT CELIAC FRIENDLY! We've been there many times and really liked the food (based on food it gets more than one star, but this a gluten free review). Unfortunately the last two times we've been there the gluten free meals have been contaminated with non-gluten free pasta (it's a different pasta shape so it is obvious)!! That can make people with celiac ill. They claimed to have spoken to the people behind the scenes after the first time it happened, but it happened again. They gave us our take-home meal but we gave that to a family member because we can't trust that is gluten free. Not sure what they can do to make us believe that they are serious about being gluten free. Not worth the risk!
Staff are very knowledgeable about celiac. One of our favorite places to go. Chef or manager will come out to the table if they know that you have celiac to explain the menu options and how the food is prepared. Food is great also and you can get enough to take home for the next day.
As mentioned in other reviews, the chef comes out to talk to you about the GF options and to make sure you are comfortable with how your food is being prepared. I've never had issues eating here except that I over eat and complain about being overstuffed... It's the "good" kind of bloating! ;-) This is one of the only places I will add "celiac friendly" to the rating.
I am sitting at Maggianos as I write this review because they absolutely deserve it. I came to eat here mid day and the chef himself came to my table to talk to me about my options and the pasta and my mom and I both had (both gluten free but different dishes) was by far the best gluten free pasta I have ever had whether at home or I'm a restaurant. They care about allergies and made sure I was satisfied and I am leaving full with leftovers I can't wait to eat later.
Great food and the server I had was very aware of celiacs/gluten intolerant diet.
person who cooks your food comes out to review options with you and takes notes on your needs. my son has celiac, and they graciously accommodated his picky kid taste buds, as well as his dietary needs. he devoured the gf pasta, and I had some too. it was quite tasty and had a nice mouth feel. great dining option! we'll be back again and again!
Today I found a hidden gem of the gluten free foodie world. My best friend and blogger – Sara Wyen of Words To Run By went with me to the Celiac Awareness Tour in Cincinnati, Ohio today. We were excited to see all the fun, new gluten free goodies with all the vendors. Another blog post coming soon on that… While we were there, Maggiano’s Little Italy chef Karl Lenz was there speaking and doing a gluten free demo. Well, I knew exactly where the Maggiano’s Kenwood was located and we zipped on over there for lunch. I am so glad we did. Upon entering the restaurant, I asked for the gluten free menu. They explained rather than having a gluten free menu, the Assistant Manager would come out and explain the gluten free options and ensure my meal was allergy safe. Matthew Powell, the Assistant General Manager came over to the table after our waiter quickly brought us drinks and very thoroughly explained how 90% of their menu items can be made into gluten free dishes. He walked me through the menu and made sure I was clear on food preparation, ingredients and options for celiac disease. This was the most gluten friendly and celiac aware place I’ve been to yet. 90% of their menu items could be made gluten free – surely it wasn’t so. This place isn’t on any of the safe lists or gluten free places to eat. Oh boy, did they knock my socks off. I decided to try their corn pasta. It. Was. Amazing. Gluten Free Corn Pasta Maggiano’s Sara and I ended up sharing a meal because it was really big. You know what the best part was? They have several menu items that you can get a to go item FREE if you order from the list. Yup – I got 2 meals for the price of one. 1 being a gluten free specialty menu item – without paying extra. Our entire lunch with the meal, Cesar salad for Sara and 2 iced teas was $24. Can you tell we didn’t like it? Just kidding. Matthew even came out after the meal and ensured everything was ok and up to my gluten free liking! Of course I explained. The chef that was doing the demo at the Celiac Awareness Tour, Karl Lenz – was back before we finished lunch and he even came out to welcome us and explain their cooking methods and showed me their pastas! Maggiano’s Corn Pasta I felt completely safe eating here, had no stomach ailments after my meal and will certainly make this a go to spot when we are in Cincinnati. The manager, chef and waiter all made me feel comfortable and took care of me the way a restaurant should with people suffering from food allergies. We already have a big enough burden of having this food allergy, we shouldn’t have to feel like one while eating out.
Really nice and attentive staff, but i definitely got glutened.
Chef always comes to table to ensure that you are comfortable with preparation methods. I do not recommend ordering pasta, as I do not believe they (or anyone rew) are careful enough with cross contamination between pastas on the stove. I have never had a reaction, and I am extremely sensitive to contamination.
The first time I ate here was fine. The second time they were out of GF rolls so they asked if they could comp by sending me an additional pasta home. I thought that was great and ordered the veggie penne with GF noodles (obvs). Well they sent me home with WHEAT pasta!!!! I ate 1/4 of the dish before realizing something was wrong. The noodles looked exactly the same as the GF option except orange, and the texture was softer. I became extremely ill that night and the entire next day. My boyfriend ate the rest of the dish and confirmed it was exactly the same as what he has eaten at the restaurant (ie wheat noodles). I'm not sure if I want to eat here again. GF control is pretty good for dining in, but I'll never do take out again. The gluten free rolls are awful, imo and not worth the calories. They could buy any brand of rolls literally anywhere and they would taste better. Not sure why they haven't caught on yet... they also take FOREVER to come out even though they supposedly start them as soon as you sit down.
I ordered a caprese salad and entree after the chef came out and spoke with me about how they could accommodate someone with celiac. The caprese salad came back cross contaminated after using my Nima gluten sensor but the entree was safe and tested gluten free. They stated the salads are prepared around other gluten ingredients and the entree was separate so my review is great for the entree and poor for my salad. I'll go again but am not totally confident it's celiac friendly so I'll bring my gluten tester to be sure. The staff seemed to really care and take interest in making the accommodations as well which made me feel comfortable.
The staff was super knowledgeable about gluten free offerings. The chef even came out to talk to me about what the kitchen would be able to do to accommodate me. A+.
I didn’t get a reaction and I am a celiac. The sauces were good but the pasta was tough. Not very good. Feel like I probably could have made better at home, but maybe this was because I got it to go. Maybe it would have been better if we ate there? Staff was very nice. Knew the GF menu. All sauces and dressings GF. Priced fairly. Probably won’t return just cause I didn’t feel like it was that yummy but I’m not disappointed we went.
I've had to stop going. One time, perfect the next something like a regular noodle mixed in to the dish.
The food is always delicious! When I let them know I need to eat gluten free, they send out the chef to personally take my order and answer any questions. Yummy gluten free rolls every time. Service is always outstanding, and I never feel like a bother for having food limitations.
This was my first dinner out as a Celiac. Man was I impressed with the level of respect from their staff. They are highly educated on Celiac. They have more options for GF items than they did years ago. Although, still lacking on GF desserts, but you can always get Creme Brûlée. Who doesn't like that? The food was amazing. Definitely plan to go back often!
I called ahead and spoke with a chef who told me they use separate strainers, separate water to cook the pasta, separate tools when preparing the gf pasta. When we got there, I let the waiter know my daughter had celiac disease. The chef came out and he walked us through the whole menu. He made the meal himself and delivered my daughter’s meal himself. I could not have felt better about her meal and safety. No issues with getting sick. We will definitely be returning customers!
They don’t have a gluten free menu but the chef came to the table and offered to make my daughter whatever she wanted. She ordered simple pasta but she had no reaction. Staff were all very knowledgeable.
They have the ability to make many things GF and know what they’re doing. They have GF pasta too. I’ve never gotten sick and been here many times. Very tasty. They also offer “lighter take” items that have fewer calories. This is my go to Italian restaurant. Yum!
Manager takes your order. The best way to show customers your serious about taking care of them. add to original review. This add is December 27, 2017. My wife, who is Celiac, have dined here three more times. Manager takes the order. No issues.
I would not recommend this establishment for take-out. The person taking my order seemed unaware of gluten containing ingredients for pasta dishes (does the sausage contain gluten? I still don't know!) When we went to pick up our meals, we found that my gluten free meal was actually standard pasta- and with the wrong sauce. Without apology, they "corrected" the dish - again with standard pasta. Finally, after 45 minutes of waiting on the correct gluten free meal, we were given a bag full of (gluten containing) bread as an apology ("to apologize").
Best GF pasta I’ve ever had. Waiter was knowledgeable about GF options. There were so many choices! I don’t have celiac, but it seemed to be celiac friendly. I would highly recommend if you are GF by choice. If you have celiac, perhaps call ahead to confirm.
Great food, even better waitstaff - very attentive to our dietary needs. Lots of GF options from which to choose but no separate menu. The assistant manager came over to talk to us since we were eating GF and he was also very helpful. We will be back!
The last 2 times I've been here, they screwed up my order and had to remake my food. The chef will come out for show and pretty much just nod if the dish can be made gluten free, but they aren't terribly diligent. Take a close look at your dish and make sure they used the GF penne (pointy and grooved) and not the wheat rigatoni (smooth and cylindrical).
*updated* I initially had fabulous experiences here, but after eating successfully 3-4 times, I got very sick 2 times in a row. The first time I was accidentally served regular pasta and I thought it tasted too good to be gluten free but I ate it and became incredibly sick. The second time I believe it was cross contamination. Both times I called the restaurant. After the first incident, the management was incredibly apologetic. After the second, they blamed me as being too sensitive to eat out because they can't control if a waiter touches bread and then touches my water glass. I thought that was a bit far fetched and insulting. Unfortunately, I no longer feel comfortable eating here.
Went with 8 other people, so we ordered Family Style. The waiter brought me a Gluten-Free version of the 3 of the items we ordered. The sautéed calamari was good. The Grilled Chicken Piccata was lacking flavor, it just needed a little more lemon sauce. The Braised Beef with Gluten-Free Penne instead of Pappardelle was excellent, I don’t know what brand of gluten-free pasta they used but it was the best I’ve ever had. For dessert, the waiter brought me a dish of strawberries since we ordered Cheesecake and Hit Apple Crostata. The only item I couldn’t eat was the Chef’s Italian Antipasti and I chose not to eat the Salmon.
Staff Very aware of what items have gluten. I had beef Medallions. (I'm sick of ordering it cuz only thing gf tasty on menu that isn't seafood .) But it was good. Maggianos salad has to be ordered minus prosciutto and blue cheese unfortunately. Boo that!
They will make almost anything on the menu GF! Outstanding meal!!! My family including me had a delicious meal! Highly recommended!
I called and spoke to the chef and he said they use the same serving dishes, strainers etc as regular pasta and when I pointed out cross contamination he said well they are clean to start..not Celiac safe in my opinion
I stopped in and ordered takeout for dinner. Had a long conversation with the takeout host about gluten free options. He was great and even checked with the kitchen on salad dressings. I got back to my hotel and my entree was regular spaghetti (easy to tell since it wasn't their GF penne shape). And there was a big hunk of bread in the bag. Called the restaurant and they sent someone to my hotel with a GF entree 40 minutes later. I was super sick later that night. I might dine in at a different location but I'd never do take out again.
I was very impressed with this place. The chef came out to speak to us personally after saying I had a gluten allergy. He discussed all of my options and was willing to prepare anything I wanted GF, which was incredible. Food was really, really good. LARGE portions. Not sure about how they handle cross contamination in the kitchen but I'm a sensitive celiac and I did not get sick. Definitely a great option when going out with a large group of non-celiacs.
I was very impressed. The waiter asked if we had any allergies without prompting. The chef came to the table to discuss what we could order. They could make many things gluten free. My girls had spaghetti with meat sauce. I had chix parm with grilled chix. (3 celiacs) They even had gf creme brulee. We loved it.
Absolutely amazing!!!! Traveled to Denver as my husband came here on business. The chef came right to my table and assisted me with ordering. He even gave me a complementary appetizer as I could not eat the rolls! Delicious gf pasta. Most if not all of the sauces are gf. One of the best experiences at a restaurant since I was diagnosed celiac 5 years ago!
Pretty much any dish can be altered if necessary to be GFree. Chef came out to check on my GFree order. Excellent cuisine. Full bar and decent wine list. Sinatra always on. Can't ask for more.
The best service I've ever had. Server was knowledgeable about GF, checked with chef on anything he didn't know, was vigilant with food brought to the table by the runner. AND GF dessert. It was lunch, but I couldn't resist having some creme brûlée. It was very good (not great, but very good).
They had some kind of chips for before dinner that were pretty good. I had the ziti & it was amazing! The atmosphere, the food, the people all 5 stars. I will return.
90% of the menu can be made GF. Staff was super accommodating and very knowledgable about gluten sensitivity. My sons have Celiac and the chef came to speak with us and made their meal separate to avoid any cross contamination. We had a great time!!!!
The first time I went here I had a seafood pasta which I did not enjoy. The shells were cracked all over my food and it was awful. Since then I decided to give them another chance. I explained the situation and the chef was really accommodating. I now go here regularly and the food is fab I always go for a pasta dish and tell the chef what I would like in it
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