Unfortunately this place is not suitable for actual celiacs (perhaps for people that are gluten intolerant but defo not celiacs). I got very sick after eating here about 2 weeks ago and I'm still feeling the effects of the cross contamination. Now I must also say that all the staff were extremely attentive, helpful and friendly and I do think they tried everything to avoid any contamination, however in this instance whatever approach they took didn't work. It's a pity as this restaurant had all good reviews by this app so I assumed I would have no problems. I write this review very heavyhearted as I don't like to say bad things about places that have nice staff and that have tried but I feel it's important to warn any other celiacs that there's a cross contamination possibility here as I don't want more people to have a reaction. So please be careful.
Staff are knowledgeable and there were a lot of gluten free options. Not marked on the menu, but communicate with your waiter and they will help you customize your meal. Everything is made to order and it is super easy to modify dishes. The gnocchi can not be made gf because they are coated in flour, but other then that they have tons of options. They do have gf pasta and starter chips, in place of bread.
Outstanding service and flavour! Huge portions! ALL staff is very well trained in handling food allergies! I ordered an Italian tossed salad(no croutons) and their signature “rigatoni D” with gluten free penne—it was sooo good:) Gluten-free pasta or whole wheat penne available for substitution (570/690 cal) $19.75 Our Famous Rigatoni "D"® Herb-Roasted Chicken, Mushrooms, Caramelized Onions, Marsala Cream Sauce (1610 cal)
Food was amazingly delicious and attention to gluten free was fantastic.
Great for celiac. Go here. They will send someone dedicated to Celiac appropriate food to your table to work with you and the waiter. No issues.
This was my first dinner out as a Celiac. Man was I impressed with the level of respect from their staff. They are highly educated on Celiac. They have more options for GF items than they did years ago. Although, still lacking on GF desserts, but you can always get Creme Brûlée. Who doesn't like that? The food was amazing. Definitely plan to go back often!
They had some kind of chips for before dinner that were pretty good. I had the ziti & it was amazing! The atmosphere, the food, the people all 5 stars. I will return.
very knowledgeable about gluten free and very accommodating . the manager Mario and our waiter they are great.
Incredibly careful with your food. chef came out to talk to me about menu options and then the manager came to take my order on a giant yellow ticket that way they knew for sure it was an allergy ticket. I have a dairy allergy as well as celiac and there were many options. had veal and potatoes. was amazing. I will definitely be returning! !!
chef came to take if you call ahead they can make you meatballs with out bread crumbs
chef came ti the table. almost the entire menu available as GF. 5 stars.
I went here on a trip because of the EXCELLENT reviews. However, while they have GF pasta and ensure lack of cross contamination, I was brought the wrong pasta dish. I confirmed with both my waiter and the gentlemen that brought the food to me and they told me it was for sure GF. Then they came running back a minute later, after I had finally started to eat, telling me it was not! I still have three days of my trip left so we will see how I react. They were very apologetic and the manager and the chef stopped by. My meal was not charged but, as those with celiac know, nothing tastes good after knowing I had eaten "real" pasta :(
The gluten free pasta was amazing! The staff and atmosphere are also top notch! Glad they have one in my home state as well!
Service was amazing. I have celiac and the chef came out to tell me how the food would be prepared to ensure it was not cross contaminated. The flavor of the dish was absolutely fantastic.
extremely gluten free friendly! they have a separate kitchen for gluten free, and the chef even came out to reassure that. great food, and great service! deff recommended! ask for paul to be your server, you won't be disappointed (:
someone needs to change the price estimation for this place on this ap (more like $$$$), we were not dressed for this style of resteraunt! no gluten free menu. food and drinks were good, lovely place.
Had two takeaways from Maggiano's while on holiday in Orlando. They have gluten free penne which they can substitute in on most dishes. The barmaid, Sara, who took our order was very knowledgeable, and even remembered me and my gluten intolerance when my girlfriend went there alone the second time we ordered a takeaway!
Great selections for GF! Server was extremely knowledgeable. Chef was very accommodating. So many choices. One of the best selections. Great taste. Good dinner overall as well. Take GF very serious.
The waiter made recommendations, then had the chef come out and talk to me so that I got exactly what I wanted. Awesome experience!
Wow, very attentive staff! The executive chef came out to take my order. They have GF chips they bring out at the same time as the complimentary bread for the others. Usually I stare longingly during this part of the meal but the chips were a lovely distraction. Maggiano's also also has lots of GF options and a delicious GF pasta.
Wow! This place is great, cool atmosphere. My first time to go to an Italian place since diagnosed 3 years ago. The chef came out to talk to me about gluten free and explained my options and how they prepare it. I had the GF pasta rigatoni D, which was delicious! My husband got the GF lobster carbonara which was super amazing. My daughter got chicks size GF pasta with Alfredo sauce and said it was the best pasta she's ever had! No reaction to the food and our waitress was great!!
Excellent service! The chef came out to the table and spoke about all the options that were available. I had the gluten free pasta which was fantastic, five stars all the way!!
Amazing food, great service. My only complaint is that they don't have GF bread!:(
Absolutely wonderful. Very good meal, waitress was attentive, house made chips were given in place of bread. I had lobster carbonara- just spectacular.
The chef came to our table to discuss my options w me. Sauces here are prepared GF & they can make most dishes by substituting corn pasta. Gr8 service, very knowledgable staff, incredible food. I love this place!
Great gluten free pasta!! The manager come out to get your order. Great experience every time!!!
Had a reservation and was seated 15 mins late. gf pasta was tough and extremely salty. so salty it was inedible. was taken off the bill but I went back to the hotel still hungry. However, I did not get glutened, so that deserves 3 stars.
Chef came out, and made a delicious meal. Whole family loved it! Chicken Alfredo with asparagus over GF penne, kids lived GF penne with meat sauce, husband loved Caesar salad and twice cooked potatoes. To top it off, Creme brûlée desert!! Yummy! We will be back!
soooo amazing definitely some of the best gluten free pasta!!! I had the pasta de mare with lobster, shrimp, mussels and clams with lobster cream sauce and it was amazing also chef came out to the table and.personally took my order
Maggiano's is one of the best GF chain restaurants I've ever seen. Even though it is a chain, every restaurant feels like a local eaterie. GF menu is extensive and plenty of options. Side Caesar salad is the best GF salad I've ever had. The GF pasta and meat sauce tastes great. Chef speaks with you about the GF options and makes sure that he knows dietary concerns. A+ rating! You have to eat here!
Wow what a great place to ear Gluten Free. I m Celiac and they were vary accomadating and knew what it took to avoid the cross contamination Great Service Brandon
The meat sauce is gluten free and they have a corn ziti pasta. Very good! Ordered take out and the staff is very knowledgable.
Awesome place to eat! The staff was so helpful. The chef comes out to help you make the proper choice for your allergies! Great Atmosphere as well!
Maggiano's is an excellent choice for those wanting to satisfy their Italian food cravings. I believe that all of their sauces are GF and the GF pasta is excellent. The chef will even come to your table to discuss your allergies with you and tailor a dish to your needs.
Pasta was good. Kids portion was a little small but they sent out another bowl for free.
This location does an extraordinary job ensuring that you have a safe experience at their restaurant. Chef took my order and hand delivered my salad, meal, and dessert!!! Went above and beyond to make sure I felt comfortable answering any and all questions regarding gluten free options and cross contamination....Would eat here 100 times over!!! Thank you!!!!!
The downtown location does an amazing job including the chef coming to speak to you and serving your food. I have eaten at the Englewood location twice and the chef did not come speak to us on either occasion. The first visit, I was sick the next day. This visit, my food was placed in front of me with meatball and marinara sauce on my GF mashed potatoes, clearly contaminated. When the food was pointed out to the waitress the scoop of potatoes was replaced on the same plate of food. I cannot be certain if the rest of my meal was contaminated by the food from another plate that was obviously splashed onto my plate. My daughters meal (who also has celiac). Appeared to be fine. When we asked for her meal to be bagged to go separately, it was included with the other pasta dishes. Disappointed since we have had such amazing experiences at the downtown location!!!!
Waiter didn’t know what celiac is... but I asked for the chef and he took care of me. Great option.
I previously came here once in the past and let them know that I have celiac disease. They were very accommodating and even brought out the chef to make sure I was okay. However, the second time that I came was very different. The server seemed to brush off my illness and said that she would handle it all without needing to bring out the chef. Unfortunately, I became ill within 10-15 minutes and was throwing up all night. I won’t be coming back here.
Knowledgeable staff. Wide variety of options. Staff double checked on allergies and on the quality once food was served.
They have a dedicated, separate kitchen! The food is fantastic, and you can order nearly anything on the menu and explain that it needs to be gluten-free. They take dietary issues seriously. All dishes are made from scratch and modified to be completely safe. I was extremely impressed! Edit, 12/18: my second visit here, and I want all of you to know that the staff is still knowledgeable about making GF accommodations, this restaurant is very safe, and the beef tenderloin medallions are maybe the best thing I’ve ever tasted.
Most amazing food and service I’ve ever had! They were so accommodating and wonderful! 100% recommend this place!
I used to eat here all the time with no issue. However, over the past year or so, almost every time I have ordered pasta there has been one gluten noodle mixed in. No one can tell me why this is happening or how they keep pastas separate. I have made it a point to tell them about this and try to keep it from happening again, but it keeps happening. Sad to say I may not be back.
I have been to this location before but this visit was disappointing. Chef did not come out and talk to me about options. I was told I couldn’t have a few of the salads so I skipped that. I had a bland version of Chicken Marsala and they brought that out with a side of plain GF noodles. Wasn’t exactly what I expected. I asked the waitress to put some red sauce on it, which she did, but when she returned the noodles were cold. I have been to other locations that went above and beyond and had GF bread!
The waiter was great! The restaurant boasts that they are allergen friendly, but then the chef refused to alter my meal. The waiter and manager tried repeatedly to get me to order another item which I couldn't do because it was the only item that met all my allergy needs with only one (gluten) alteration needed. After I restated my specific needs over and over again the manager finally made my meal herself. We ended up waiting quite a long time and were made to feel pretty lousy about the whole thing. It was a let down and a waste of time for us. Don't go to this restaurant if you want to eat without a hassle.
I had been kind of worried about going to a Maggiano's because of the reviews but our usual Italian place lost power so we decided to try it. I felt really good about the fact that the staff knew the protocol, from the hostess to the waiter and chef. To be safe I went for a non pasta dish and ordered the filet and risotto which was delicious! I didn't have any issues and I can usually tell pretty quickly after starting to eat. I had a good experience.
Knowledgeable staff, super aware and accommodating of a Celiac’s GF needs. The Chef personally took our GF diner’s order table-side. We’ll certainly dine here again.
Soon after sitting down, the staff asked if anyone in the party had any food allergies. After telling him I was gluten free, he offered some menu suggestions. The manager stopped by after my third choice still wouldn’t quite work, but was willing to change the meat option to accommodate my needs.
Had the salmon with lemon butter sauce and spinach, super delicious!! As a side I ordered GF pasta with marinara sauce. The pasta was good but I had a reaction to the sauce. There isn't a GF menu, however their policy is that the chef will always come out to reassure you that what you ordered is truly GF
Did not have the same sparkling experience here as the other review. Yes, they can put GF penne in most pasta dishes. But our server gave me no further information about what was safe to eat, and there is no GF menu. I was not offered a visit from the chef. Basically, “we have GF penne, ready to order?” Actually, in general, the service was really bad. Disappointing and would not return to this location.
Plenty of time taken to make sure my gluten free choices come to me perfect. Staff always very helpful. Love the different choices I have. Only thing that could be added to this restaurant to make it perfect in my eyes is some gluten free bread.
Amazing!!! Best pasta ever and I didn’t react. (I am a celiac for all wondering)
Went to a private party, they were serving a family style menu. I told the server of my needs. The chef came out and discussed my needs. He let me know he would personally make my food. When they brought a course out, he brought mine separate. I had gf pasta, salad, spinach artichoke dip, all excellent, and when they were eating cake, he made me a creme Brule. Way to go!
Delicious gluten-free pasta - server made sure to clarify it was for an allergy and had chef come by our table - with lots of different options. Friendly service and good wait times for drinks and food. Love the classic pasta dinner option (take 2nd pasta home)
Well, first time writing review...but had to after eating here. My husband and I both have gluten issues(Celiac and Intolerance) ....staff was incredibly knowledgeable and they have “from scratch” kitchen, most everything on the menu can be made gluten free....GF rolls were incredible ....can’t recommend high enough!
I had a fantastic Alfredo here! A rare dish to get while eating out for celiacs. It did not disappoint! Chef came out and waiter told me about 90% of the menu could be made gluten free.
The staff was very helpful and very pleasant. When I asked the waitress if they had a gluten free menu, she stated that all dishes could be made with gluten free pasta. She then offered to have the chef to come out to our table. I had seen this on another review on here, but it really happened. The executive chef, yes one listed on their website for this location, came out and explained everything. He said all but the ravioli and lasagne could be made for me and all sauces were gluten free as well. He took my part of our order himself with notes on the ticket, then waitress came back to take remainder of party. He was very patient and respectful of my needs. Definitely would recommend this chain and location to anyone.
We’ve been frequent visitors of Maggianos for a few years now. My mom and I both have gluten and dairy allergies. Usually this is a tall order, but since the restaurant makes from scratch food in the back and the chefs are extremely knowledgeable and accommodating it’s such an amazing experience. They offer gluten and dairy free pasta and biscuits! The chef always comes out to talk with us about what we want and how he can accommodate those meals to our allergies. This gives us so many choices and it’s affordable to boot! We are there yesterday and I’m sure we’ll be back soon! I can’t say enough good things about eating at Maggianos!
The staff was extremely kind and the chef came out to greet our table to give us confidence that our Celiac needs were being met. It was a lovely gesture. My only reason for 4 stars and not 5 was the drinks were a little slow to arrive. But we would absolutely return. All of the food, GF and not GF was delicious!
The chef came to our table and informed us about gluten-free options. They have separate space for making gluten-free food. Celiac friendly. No reaction after the meal. Really nice food!
Our appetizer and salad was excellent, but I was disappointed when my gf spaghetti turned out to be penne that was tough. They offered to remake but said it would be a bit tough again so we declined. They comped us for my meal and gave us a complimentary gf dessert which was excellent. We would go back but not for pasta. Our food in general was very good and staff was knowledgeable
Visiting area and I had never been to one before. Waiter told me anything on menu can be made gf! I had chicken Parmigiana. It was grilled chicken with the sauce and cheese. It was excellent. I was also given a side of gf pasta. It came out hard. They made me a new one. It was cooked more but still quite ale dente so I didn’t really eat very much. The waiter offered me a free crepe brûlée for being so patient. (I didn’t mention the pasta second time). The Creme Brûlée was wonderful! I would come again but probably ask to substitute vegetables or a potato for the pasta.
I talked to the manager and chef before eating here. They assured me they can accommodate gluten free. When I got there I told the waitress I needed to order gluten free and she had the chef come out and speak with me. He told me all of my options and my pasta was amazing!
I read below that if you call in advance they will make meatballs GF but I called and that is not the case. However we enjoyed our meal. The chef came out to talk to us about our order and pretty much let us make up what we wanted (we are also dairy free). Portions were large. Service was excellent and attentive. Pasta was broken apart, however, which happens sometimes with rice/corn pasta.
I unfortunately have Celiac disease, so finding safe restaurants can be a challenge. Maggiano's has always prided itself on being extremely careful with cross contamination and has numerous gluten free options. Last Friday (5/25/18) I went out do dinner with my family at this location, which we have done about 10 times in the past year. I didn't finish my meal (GF ziti) so I had the server put it in a take home box. Several days later I went to eat my left overs and found a piece of regular spaghetti in it. For those who haven't eaten at Maggiano's and gotten GF pasta, they only have one type of GF pasta and it isn't spaghetti. This is the SECOND time this has happened at this location in the past 6 months. The previous time the chef and manager came out and really bent over backwards to apologize and told me it was a new employee, etc. They assured me that this would not happen again and that the problem has been corrected. Well now that this has happened again I see that the problem is now a pattern. My family and I really love this restaurant but it just isn't safe. As much as it saddens me I would highly recommend that anyone with a serious gluten allergy or someone with Celiac disease avoid eating at this particular location.
Bland generic pasta only served in penne, gluten free pasta needs to be cooked differently and served differenu than resilient regular pasta- it completely falls apart and is flarvorless in sauce. You can do better.
Really enjoyed the meal. Really did not enjoy the aftermath. Chef came over, seemed safe, food was good, but I was glutened.
The chef came out and discussed my options, and said he would cook my meal in a separate part of the kitchen. I am also dairy free and they could still accommodate. I’ve eaten at this location 3 times and always been fine. Definitely recommend!
I ordered my Chicken Romano to be gluten free. The Sous chef came out and when I asked if that dish could be made gluten free he said yes. The dish came and had no Parmesan or any type of breading, just a piece of grilled chicken. Why wouldn’t the chef tell me that the chicken would be absolutely plain? I would have ordered something else!
No gf menu but the chef comes out to discuss. Not that many options, but ok for a nice lunch. The taste of my chicken salad was excellent. No reactions.
Really nice and attentive staff, but i definitely got glutened.
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