Knowledgeable staff. Wide variety of options. Staff double checked on allergies and on the quality once food was served.
Most amazing food and service I’ve ever had! They were so accommodating and wonderful! 100% recommend this place!
Knowledgeable staff, super aware and accommodating of a Celiac’s GF needs. The Chef personally took our GF diner’s order table-side. We’ll certainly dine here again.
Well, first time writing review...but had to after eating here. My husband and I both have gluten issues(Celiac and Intolerance) ....staff was incredibly knowledgeable and they have “from scratch” kitchen, most everything on the menu can be made gluten free....GF rolls were incredible ....can’t recommend high enough!
We’ve been frequent visitors of Maggianos for a few years now. My mom and I both have gluten and dairy allergies. Usually this is a tall order, but since the restaurant makes from scratch food in the back and the chefs are extremely knowledgeable and accommodating it’s such an amazing experience. They offer gluten and dairy free pasta and biscuits! The chef always comes out to talk with us about what we want and how he can accommodate those meals to our allergies. This gives us so many choices and it’s affordable to boot! We are there yesterday and I’m sure we’ll be back soon! I can’t say enough good things about eating at Maggianos!
The first time I ate here was fine. The second time they were out of GF rolls so they asked if they could comp by sending me an additional pasta home. I thought that was great and ordered the veggie penne with GF noodles (obvs). Well they sent me home with WHEAT pasta!!!! I ate 1/4 of the dish before realizing something was wrong. The noodles looked exactly the same as the GF option except orange, and the texture was softer. I became extremely ill that night and the entire next day. My boyfriend ate the rest of the dish and confirmed it was exactly the same as what he has eaten at the restaurant (ie wheat noodles). I'm not sure if I want to eat here again. GF control is pretty good for dining in, but I'll never do take out again. The gluten free rolls are awful, imo and not worth the calories. They could buy any brand of rolls literally anywhere and they would taste better. Not sure why they haven't caught on yet... they also take FOREVER to come out even though they supposedly start them as soon as you sit down.
The food is always delicious! When I let them know I need to eat gluten free, they send out the chef to personally take my order and answer any questions. Yummy gluten free rolls every time. Service is always outstanding, and I never feel like a bother for having food limitations.
This is my new happy place!!! GF bread and amazing pasta!
Great experience here! My husband and I went for our anniversary and they were very helpful. The assistant manager came up to our table to talk to us about gluten free options and our server was great as well! I had the rigatoni D, and my husband had the beef medallions. As a bonus they also had gluten free rolls. I had no issues eating here and will definitely be back!
They used to have INCREDIBLE gluten free bread, but when I was there last month, the rolls were different; they were dry and fell apart when trying to eat them. It was still a nice experience, but I was disappointed that they down-graded their bread.
Chef came out and talked to us about GF options. Staff brought out hot, and really good, GF rolls. Great lunch!
My absolute favorite in the area. Only place I know of that offers gluten free rolls! They're from a local gf bakery and are INCREDIBLY delicious! I'd go there just based on the premise that they offer gluten free rolls like they do regular ones, and at no extra charge! I've only ever had one issue there, and it was for a take out order where they accidentally didn't mark my order as GF but luckily I was familiar enough with the dish because I get the same one all the time (rigatoni D), that I could tell it wasn't the right pasta. So I called them and they had someone deliver the right order to me! So nice. And the creme brûlée is amazing as well.
Worth the trip for the gluten free rolls!
I would love to give them 5 stars, but I've gotten sick after eating here more than once. There are good options, and the staff seems knowledgeable, but I'm not so sure about their cross-contamination carefulness. There have been times I've been fine and times I haven't, but I think it's time for me to give up on them.
Absolutely fabulous!! All sauces are gluten free. So many choices I had a hard time deciding!! Gluten free rolls that were so soft I couldn't believe they were GF!! Staff is very knowledgable and helpful. I will definitely be returning, on a regular basis.
My office bought lunch for us today and I was excited to be able to partake this time, albeit worried about becoming ill at work. The food was amazing!!! The gentleman taking the order was wonderful. The portion size is huge and to be able to eat (bread) rolls from a restaurant was so exciting. I did not become ill and will be eating there again and again and again.
Tasty. Good GF pasta. Haven't had a bad meal or gotten ill, and we've been here a lot. Most times the chef will come speak to you (if I'm just getting a classic pasta I tell them not to worry about it). They've modified many a menu item for me, even beyond their usual modification just because I have a craving. Oh, and the GF rolls are Andreas herb dinner rolls. I have to slap my non-GF husband's hand to stay away from them.
In the past I have loved Maggiano's. I'd seen on other reviews that the manager or chef comes out personally to speak with you. Granted, it was Friday night, but that did not happen. I told our waiter and he said ok. He proceeded to bring bread to the table and said nothing. I had to ask if it was regular or GF. Waiter said nothing about the menu just asked what we'd decided to order-we hadn't even ordered drinks yet. So finally I asked for some GF bread. They burned it once and the second time it came out frozen. Third try it came out after my meal. Dinner was good, a bit salty, but that's tolerable. I guess I was just a little disappointed. We'll go back, but I hope we don't have the same experience. Waiter was nice enough, just a little rushed I guess.
Son was extremely happy with his gluten free pasta but the gluten free herb rolls were "of Godly creation".
they are great to deal with. the chef comes out and discusses the menu and they have rolls. grandson was very happy.
They have the best gluten free menu!!! They even bring out hot gf rolls! The manager even comes out to confirm your order for you. Never had a problem there & I love the staff!
wow is all I can say. chef came out to the table. prepare anything I wanted awesome gluten free rolls best gluten free meal I've ever had
Wonderful restaurant! Staff is fully aware of celiac disease and the chef comes to your table to discuss you meal that they will personally prepare.
Good food, just make sure you speak with the chef to ensure gluten free. They even serve gluten free rolls which are delicious.
I have had good experiences at Maggiano's. I have never been sick afterwards, but sometimes you have to be extra careful with them. One time they brought out a red sauce with meatballs (their meatballs have bread crumbs in it) Another time they brought a salad to my sister that had bleu cheese on it (celiacs can had reactions to some types of bleu cheese). Every time they fixed it with offering to take a meal off of the ticket and offering a complimentary gf dessert. Overall good experiences but be observant.
They have gluten free pasta, rolls, and are extremely helpful.
Great place. The chef will speak with you and they offer gf rolls. Nice touch
They went out of their way in their service and their commitment to provide safe allergy-related foods. They are in process of changing three of their sauces so that they will be GF. Yum!
I previously came here once in the past and let them know that I have celiac disease. They were very accommodating and even brought out the chef to make sure I was okay. However, the second time that I came was very different. The server seemed to brush off my illness and said that she would handle it all without needing to bring out the chef. Unfortunately, I became ill within 10-15 minutes and was throwing up all night. I won’t be coming back here.
They have a dedicated, separate kitchen! The food is fantastic, and you can order nearly anything on the menu and explain that it needs to be gluten-free. They take dietary issues seriously. All dishes are made from scratch and modified to be completely safe. I was extremely impressed! Edit, 12/18: my second visit here, and I want all of you to know that the staff is still knowledgeable about making GF accommodations, this restaurant is very safe, and the beef tenderloin medallions are maybe the best thing I’ve ever tasted.
I used to eat here all the time with no issue. However, over the past year or so, almost every time I have ordered pasta there has been one gluten noodle mixed in. No one can tell me why this is happening or how they keep pastas separate. I have made it a point to tell them about this and try to keep it from happening again, but it keeps happening. Sad to say I may not be back.
I have been to this location before but this visit was disappointing. Chef did not come out and talk to me about options. I was told I couldn’t have a few of the salads so I skipped that. I had a bland version of Chicken Marsala and they brought that out with a side of plain GF noodles. Wasn’t exactly what I expected. I asked the waitress to put some red sauce on it, which she did, but when she returned the noodles were cold. I have been to other locations that went above and beyond and had GF bread!
The waiter was great! The restaurant boasts that they are allergen friendly, but then the chef refused to alter my meal. The waiter and manager tried repeatedly to get me to order another item which I couldn't do because it was the only item that met all my allergy needs with only one (gluten) alteration needed. After I restated my specific needs over and over again the manager finally made my meal herself. We ended up waiting quite a long time and were made to feel pretty lousy about the whole thing. It was a let down and a waste of time for us. Don't go to this restaurant if you want to eat without a hassle.
I had been kind of worried about going to a Maggiano's because of the reviews but our usual Italian place lost power so we decided to try it. I felt really good about the fact that the staff knew the protocol, from the hostess to the waiter and chef. To be safe I went for a non pasta dish and ordered the filet and risotto which was delicious! I didn't have any issues and I can usually tell pretty quickly after starting to eat. I had a good experience.
Soon after sitting down, the staff asked if anyone in the party had any food allergies. After telling him I was gluten free, he offered some menu suggestions. The manager stopped by after my third choice still wouldn’t quite work, but was willing to change the meat option to accommodate my needs.
Had the salmon with lemon butter sauce and spinach, super delicious!! As a side I ordered GF pasta with marinara sauce. The pasta was good but I had a reaction to the sauce. There isn't a GF menu, however their policy is that the chef will always come out to reassure you that what you ordered is truly GF
Did not have the same sparkling experience here as the other review. Yes, they can put GF penne in most pasta dishes. But our server gave me no further information about what was safe to eat, and there is no GF menu. I was not offered a visit from the chef. Basically, “we have GF penne, ready to order?” Actually, in general, the service was really bad. Disappointing and would not return to this location.
Plenty of time taken to make sure my gluten free choices come to me perfect. Staff always very helpful. Love the different choices I have. Only thing that could be added to this restaurant to make it perfect in my eyes is some gluten free bread.
Staff are knowledgeable and there were a lot of gluten free options. Not marked on the menu, but communicate with your waiter and they will help you customize your meal. Everything is made to order and it is super easy to modify dishes. The gnocchi can not be made gf because they are coated in flour, but other then that they have tons of options. They do have gf pasta and starter chips, in place of bread.
Outstanding service and flavour! Huge portions! ALL staff is very well trained in handling food allergies! I ordered an Italian tossed salad(no croutons) and their signature “rigatoni D” with gluten free penne—it was sooo good:) Gluten-free pasta or whole wheat penne available for substitution (570/690 cal) $19.75 Our Famous Rigatoni "D"® Herb-Roasted Chicken, Mushrooms, Caramelized Onions, Marsala Cream Sauce (1610 cal)
Amazing!!! Best pasta ever and I didn’t react. (I am a celiac for all wondering)
Went to a private party, they were serving a family style menu. I told the server of my needs. The chef came out and discussed my needs. He let me know he would personally make my food. When they brought a course out, he brought mine separate. I had gf pasta, salad, spinach artichoke dip, all excellent, and when they were eating cake, he made me a creme Brule. Way to go!
Delicious gluten-free pasta - server made sure to clarify it was for an allergy and had chef come by our table - with lots of different options. Friendly service and good wait times for drinks and food. Love the classic pasta dinner option (take 2nd pasta home)
I had a fantastic Alfredo here! A rare dish to get while eating out for celiacs. It did not disappoint! Chef came out and waiter told me about 90% of the menu could be made gluten free.
The staff was very helpful and very pleasant. When I asked the waitress if they had a gluten free menu, she stated that all dishes could be made with gluten free pasta. She then offered to have the chef to come out to our table. I had seen this on another review on here, but it really happened. The executive chef, yes one listed on their website for this location, came out and explained everything. He said all but the ravioli and lasagne could be made for me and all sauces were gluten free as well. He took my part of our order himself with notes on the ticket, then waitress came back to take remainder of party. He was very patient and respectful of my needs. Definitely would recommend this chain and location to anyone.
The staff was extremely kind and the chef came out to greet our table to give us confidence that our Celiac needs were being met. It was a lovely gesture. My only reason for 4 stars and not 5 was the drinks were a little slow to arrive. But we would absolutely return. All of the food, GF and not GF was delicious!
The chef came to our table and informed us about gluten-free options. They have separate space for making gluten-free food. Celiac friendly. No reaction after the meal. Really nice food!
Our appetizer and salad was excellent, but I was disappointed when my gf spaghetti turned out to be penne that was tough. They offered to remake but said it would be a bit tough again so we declined. They comped us for my meal and gave us a complimentary gf dessert which was excellent. We would go back but not for pasta. Our food in general was very good and staff was knowledgeable
Food was amazingly delicious and attention to gluten free was fantastic.
Visiting area and I had never been to one before. Waiter told me anything on menu can be made gf! I had chicken Parmigiana. It was grilled chicken with the sauce and cheese. It was excellent. I was also given a side of gf pasta. It came out hard. They made me a new one. It was cooked more but still quite ale dente so I didn’t really eat very much. The waiter offered me a free crepe brûlée for being so patient. (I didn’t mention the pasta second time). The Creme Brûlée was wonderful! I would come again but probably ask to substitute vegetables or a potato for the pasta.
I talked to the manager and chef before eating here. They assured me they can accommodate gluten free. When I got there I told the waitress I needed to order gluten free and she had the chef come out and speak with me. He told me all of my options and my pasta was amazing!
I read below that if you call in advance they will make meatballs GF but I called and that is not the case. However we enjoyed our meal. The chef came out to talk to us about our order and pretty much let us make up what we wanted (we are also dairy free). Portions were large. Service was excellent and attentive. Pasta was broken apart, however, which happens sometimes with rice/corn pasta.
I unfortunately have Celiac disease, so finding safe restaurants can be a challenge. Maggiano's has always prided itself on being extremely careful with cross contamination and has numerous gluten free options. Last Friday (5/25/18) I went out do dinner with my family at this location, which we have done about 10 times in the past year. I didn't finish my meal (GF ziti) so I had the server put it in a take home box. Several days later I went to eat my left overs and found a piece of regular spaghetti in it. For those who haven't eaten at Maggiano's and gotten GF pasta, they only have one type of GF pasta and it isn't spaghetti. This is the SECOND time this has happened at this location in the past 6 months. The previous time the chef and manager came out and really bent over backwards to apologize and told me it was a new employee, etc. They assured me that this would not happen again and that the problem has been corrected. Well now that this has happened again I see that the problem is now a pattern. My family and I really love this restaurant but it just isn't safe. As much as it saddens me I would highly recommend that anyone with a serious gluten allergy or someone with Celiac disease avoid eating at this particular location.
Bland generic pasta only served in penne, gluten free pasta needs to be cooked differently and served differenu than resilient regular pasta- it completely falls apart and is flarvorless in sauce. You can do better.
Really enjoyed the meal. Really did not enjoy the aftermath. Chef came over, seemed safe, food was good, but I was glutened.
The chef came out and discussed my options, and said he would cook my meal in a separate part of the kitchen. I am also dairy free and they could still accommodate. I’ve eaten at this location 3 times and always been fine. Definitely recommend!
I ordered my Chicken Romano to be gluten free. The Sous chef came out and when I asked if that dish could be made gluten free he said yes. The dish came and had no Parmesan or any type of breading, just a piece of grilled chicken. Why wouldn’t the chef tell me that the chicken would be absolutely plain? I would have ordered something else!
Great for celiac. Go here. They will send someone dedicated to Celiac appropriate food to your table to work with you and the waiter. No issues.
No gf menu but the chef comes out to discuss. Not that many options, but ok for a nice lunch. The taste of my chicken salad was excellent. No reactions.
Really nice and attentive staff, but i definitely got glutened.
Chef always comes to table to ensure that you are comfortable with preparation methods. I do not recommend ordering pasta, as I do not believe they (or anyone rew) are careful enough with cross contamination between pastas on the stove. I have never had a reaction, and I am extremely sensitive to contamination.
I ordered a caprese salad and entree after the chef came out and spoke with me about how they could accommodate someone with celiac. The caprese salad came back cross contaminated after using my Nima gluten sensor but the entree was safe and tested gluten free. They stated the salads are prepared around other gluten ingredients and the entree was separate so my review is great for the entree and poor for my salad. I'll go again but am not totally confident it's celiac friendly so I'll bring my gluten tester to be sure. The staff seemed to really care and take interest in making the accommodations as well which made me feel comfortable.
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