Well, first time writing review...but had to after eating here. My husband and I both have gluten issues(Celiac and Intolerance) ....staff was incredibly knowledgeable and they have “from scratch” kitchen, most everything on the menu can be made gluten free....GF rolls were incredible ....can’t recommend high enough!
We’ve been frequent visitors of Maggianos for a few years now. My mom and I both have gluten and dairy allergies. Usually this is a tall order, but since the restaurant makes from scratch food in the back and the chefs are extremely knowledgeable and accommodating it’s such an amazing experience. They offer gluten and dairy free pasta and biscuits! The chef always comes out to talk with us about what we want and how he can accommodate those meals to our allergies. This gives us so many choices and it’s affordable to boot! We are there yesterday and I’m sure we’ll be back soon! I can’t say enough good things about eating at Maggianos!
The first time I ate here was fine. The second time they were out of GF rolls so they asked if they could comp by sending me an additional pasta home. I thought that was great and ordered the veggie penne with GF noodles (obvs). Well they sent me home with WHEAT pasta!!!! I ate 1/4 of the dish before realizing something was wrong. The noodles looked exactly the same as the GF option except orange, and the texture was softer. I became extremely ill that night and the entire next day. My boyfriend ate the rest of the dish and confirmed it was exactly the same as what he has eaten at the restaurant (ie wheat noodles). I'm not sure if I want to eat here again. GF control is pretty good for dining in, but I'll never do take out again. The gluten free rolls are awful, imo and not worth the calories. They could buy any brand of rolls literally anywhere and they would taste better. Not sure why they haven't caught on yet... they also take FOREVER to come out even though they supposedly start them as soon as you sit down.
The food is always delicious! When I let them know I need to eat gluten free, they send out the chef to personally take my order and answer any questions. Yummy gluten free rolls every time. Service is always outstanding, and I never feel like a bother for having food limitations.
This is my new happy place!!! GF bread and amazing pasta!
Great experience here! My husband and I went for our anniversary and they were very helpful. The assistant manager came up to our table to talk to us about gluten free options and our server was great as well! I had the rigatoni D, and my husband had the beef medallions. As a bonus they also had gluten free rolls. I had no issues eating here and will definitely be back!
They used to have INCREDIBLE gluten free bread, but when I was there last month, the rolls were different; they were dry and fell apart when trying to eat them. It was still a nice experience, but I was disappointed that they down-graded their bread.
Chef came out and talked to us about GF options. Staff brought out hot, and really good, GF rolls. Great lunch!
My absolute favorite in the area. Only place I know of that offers gluten free rolls! They're from a local gf bakery and are INCREDIBLY delicious! I'd go there just based on the premise that they offer gluten free rolls like they do regular ones, and at no extra charge! I've only ever had one issue there, and it was for a take out order where they accidentally didn't mark my order as GF but luckily I was familiar enough with the dish because I get the same one all the time (rigatoni D), that I could tell it wasn't the right pasta. So I called them and they had someone deliver the right order to me! So nice. And the creme brûlée is amazing as well.
Worth the trip for the gluten free rolls!
I would love to give them 5 stars, but I've gotten sick after eating here more than once. There are good options, and the staff seems knowledgeable, but I'm not so sure about their cross-contamination carefulness. There have been times I've been fine and times I haven't, but I think it's time for me to give up on them.
Absolutely fabulous!! All sauces are gluten free. So many choices I had a hard time deciding!! Gluten free rolls that were so soft I couldn't believe they were GF!! Staff is very knowledgable and helpful. I will definitely be returning, on a regular basis.
My office bought lunch for us today and I was excited to be able to partake this time, albeit worried about becoming ill at work. The food was amazing!!! The gentleman taking the order was wonderful. The portion size is huge and to be able to eat (bread) rolls from a restaurant was so exciting. I did not become ill and will be eating there again and again and again.
Tasty. Good GF pasta. Haven't had a bad meal or gotten ill, and we've been here a lot. Most times the chef will come speak to you (if I'm just getting a classic pasta I tell them not to worry about it). They've modified many a menu item for me, even beyond their usual modification just because I have a craving. Oh, and the GF rolls are Andreas herb dinner rolls. I have to slap my non-GF husband's hand to stay away from them.
In the past I have loved Maggiano's. I'd seen on other reviews that the manager or chef comes out personally to speak with you. Granted, it was Friday night, but that did not happen. I told our waiter and he said ok. He proceeded to bring bread to the table and said nothing. I had to ask if it was regular or GF. Waiter said nothing about the menu just asked what we'd decided to order-we hadn't even ordered drinks yet. So finally I asked for some GF bread. They burned it once and the second time it came out frozen. Third try it came out after my meal. Dinner was good, a bit salty, but that's tolerable. I guess I was just a little disappointed. We'll go back, but I hope we don't have the same experience. Waiter was nice enough, just a little rushed I guess.
Son was extremely happy with his gluten free pasta but the gluten free herb rolls were "of Godly creation".
they are great to deal with. the chef comes out and discusses the menu and they have rolls. grandson was very happy.
They have the best gluten free menu!!! They even bring out hot gf rolls! The manager even comes out to confirm your order for you. Never had a problem there & I love the staff!
wow is all I can say. chef came out to the table. prepare anything I wanted awesome gluten free rolls best gluten free meal I've ever had
Wonderful restaurant! Staff is fully aware of celiac disease and the chef comes to your table to discuss you meal that they will personally prepare.
Good food, just make sure you speak with the chef to ensure gluten free. They even serve gluten free rolls which are delicious.
I have had good experiences at Maggiano's. I have never been sick afterwards, but sometimes you have to be extra careful with them. One time they brought out a red sauce with meatballs (their meatballs have bread crumbs in it) Another time they brought a salad to my sister that had bleu cheese on it (celiacs can had reactions to some types of bleu cheese). Every time they fixed it with offering to take a meal off of the ticket and offering a complimentary gf dessert. Overall good experiences but be observant.
They have gluten free pasta, rolls, and are extremely helpful.
Great place. The chef will speak with you and they offer gf rolls. Nice touch
They went out of their way in their service and their commitment to provide safe allergy-related foods. They are in process of changing three of their sauces so that they will be GF. Yum!
I had a fantastic Alfredo here! A rare dish to get while eating out for celiacs. It did not disappoint! Chef came out and waiter told me about 90% of the menu could be made gluten free.
The staff was very helpful and very pleasant. When I asked the waitress if they had a gluten free menu, she stated that all dishes could be made with gluten free pasta. She then offered to have the chef to come out to our table. I had seen this on another review on here, but it really happened. The executive chef, yes one listed on their website for this location, came out and explained everything. He said all but the ravioli and lasagne could be made for me and all sauces were gluten free as well. He took my part of our order himself with notes on the ticket, then waitress came back to take remainder of party. He was very patient and respectful of my needs. Definitely would recommend this chain and location to anyone.
They have a dedicated, separate kitchen! The food is fantastic, and you can order anything on the menu and explain that it needs to be gluten-free. They take dietary issues seriously. All dishes are made from scratch and modified to be completely safe. I was extremely impressed!
The staff was extremely kind and the chef came out to greet our table to give us confidence that our Celiac needs were being met. It was a lovely gesture. My only reason for 4 stars and not 5 was the drinks were a little slow to arrive. But we would absolutely return. All of the food, GF and not GF was delicious!
The chef came to our table and informed us about gluten-free options. They have separate space for making gluten-free food. Celiac friendly. No reaction after the meal. Really nice food!
Our appetizer and salad was excellent, but I was disappointed when my gf spaghetti turned out to be penne that was tough. They offered to remake but said it would be a bit tough again so we declined. They comped us for my meal and gave us a complimentary gf dessert which was excellent. We would go back but not for pasta. Our food in general was very good and staff was knowledgeable
Food was amazingly delicious and attention to gluten free was fantastic.
Visiting area and I had never been to one before. Waiter told me anything on menu can be made gf! I had chicken Parmigiana. It was grilled chicken with the sauce and cheese. It was excellent. I was also given a side of gf pasta. It came out hard. They made me a new one. It was cooked more but still quite ale dente so I didn’t really eat very much. The waiter offered me a free crepe brûlée for being so patient. (I didn’t mention the pasta second time). The Creme Brûlée was wonderful! I would come again but probably ask to substitute vegetables or a potato for the pasta.
I talked to the manager and chef before eating here. They assured me they can accommodate gluten free. When I got there I told the waitress I needed to order gluten free and she had the chef come out and speak with me. He told me all of my options and my pasta was amazing!
I read below that if you call in advance they will make meatballs GF but I called and that is not the case. However we enjoyed our meal. The chef came out to talk to us about our order and pretty much let us make up what we wanted (we are also dairy free). Portions were large. Service was excellent and attentive. Pasta was broken apart, however, which happens sometimes with rice/corn pasta.
I unfortunately have Celiac disease, so finding safe restaurants can be a challenge. Maggiano's has always prided itself on being extremely careful with cross contamination and has numerous gluten free options. Last Friday (5/25/18) I went out do dinner with my family at this location, which we have done about 10 times in the past year. I didn't finish my meal (GF ziti) so I had the server put it in a take home box. Several days later I went to eat my left overs and found a piece of regular spaghetti in it. For those who haven't eaten at Maggiano's and gotten GF pasta, they only have one type of GF pasta and it isn't spaghetti. This is the SECOND time this has happened at this location in the past 6 months. The previous time the chef and manager came out and really bent over backwards to apologize and told me it was a new employee, etc. They assured me that this would not happen again and that the problem has been corrected. Well now that this has happened again I see that the problem is now a pattern. My family and I really love this restaurant but it just isn't safe. As much as it saddens me I would highly recommend that anyone with a serious gluten allergy or someone with Celiac disease avoid eating at this particular location.
Bland generic pasta only served in penne, gluten free pasta needs to be cooked differently and served differenu than resilient regular pasta- it completely falls apart and is flarvorless in sauce. You can do better.
Really enjoyed the meal. Really did not enjoy the aftermath. Chef came over, seemed safe, food was good, but I was glutened.
The chef came out and discussed my options, and said he would cook my meal in a separate part of the kitchen. I am also dairy free and they could still accommodate. I’ve eaten at this location 3 times and always been fine. Definitely recommend!
I ordered my Chicken Romano to be gluten free. The Sous chef came out and when I asked if that dish could be made gluten free he said yes. The dish came and had no Parmesan or any type of breading, just a piece of grilled chicken. Why wouldn’t the chef tell me that the chicken would be absolutely plain? I would have ordered something else!
Great for celiac. Go here. They will send someone dedicated to Celiac appropriate food to your table to work with you and the waiter. No issues.
No gf menu but the chef comes out to discuss. Not that many options, but ok for a nice lunch. The taste of my chicken salad was excellent. No reactions.
Really nice and attentive staff, but i definitely got glutened.
Chef always comes to table to ensure that you are comfortable with preparation methods. I do not recommend ordering pasta, as I do not believe they (or anyone rew) are careful enough with cross contamination between pastas on the stove. I have never had a reaction, and I am extremely sensitive to contamination.
I ordered a caprese salad and entree after the chef came out and spoke with me about how they could accommodate someone with celiac. The caprese salad came back cross contaminated after using my Nima gluten sensor but the entree was safe and tested gluten free. They stated the salads are prepared around other gluten ingredients and the entree was separate so my review is great for the entree and poor for my salad. I'll go again but am not totally confident it's celiac friendly so I'll bring my gluten tester to be sure. The staff seemed to really care and take interest in making the accommodations as well which made me feel comfortable.
The staff was super knowledgeable about gluten free offerings. The chef even came out to talk to me about what the kitchen would be able to do to accommodate me. A+.
I didn’t get a reaction and I am a celiac. The sauces were good but the pasta was tough. Not very good. Feel like I probably could have made better at home, but maybe this was because I got it to go. Maybe it would have been better if we ate there? Staff was very nice. Knew the GF menu. All sauces and dressings GF. Priced fairly. Probably won’t return just cause I didn’t feel like it was that yummy but I’m not disappointed we went.
I've had to stop going. One time, perfect the next something like a regular noodle mixed in to the dish.
This was my first dinner out as a Celiac. Man was I impressed with the level of respect from their staff. They are highly educated on Celiac. They have more options for GF items than they did years ago. Although, still lacking on GF desserts, but you can always get Creme Brûlée. Who doesn't like that? The food was amazing. Definitely plan to go back often!
I called ahead and spoke with a chef who told me they use separate strainers, separate water to cook the pasta, separate tools when preparing the gf pasta. When we got there, I let the waiter know my daughter had celiac disease. The chef came out and he walked us through the whole menu. He made the meal himself and delivered my daughter’s meal himself. I could not have felt better about her meal and safety. No issues with getting sick. We will definitely be returning customers!
They don’t have a gluten free menu but the chef came to the table and offered to make my daughter whatever she wanted. She ordered simple pasta but she had no reaction. Staff were all very knowledgeable.
They have the ability to make many things GF and know what they’re doing. They have GF pasta too. I’ve never gotten sick and been here many times. Very tasty. They also offer “lighter take” items that have fewer calories. This is my go to Italian restaurant. Yum!
Manager takes your order. The best way to show customers your serious about taking care of them. add to original review. This add is December 27, 2017. My wife, who is Celiac, have dined here three more times. Manager takes the order. No issues.
I would not recommend this establishment for take-out. The person taking my order seemed unaware of gluten containing ingredients for pasta dishes (does the sausage contain gluten? I still don't know!) When we went to pick up our meals, we found that my gluten free meal was actually standard pasta- and with the wrong sauce. Without apology, they "corrected" the dish - again with standard pasta. Finally, after 45 minutes of waiting on the correct gluten free meal, we were given a bag full of (gluten containing) bread as an apology ("to apologize").
Best GF pasta I’ve ever had. Waiter was knowledgeable about GF options. There were so many choices! I don’t have celiac, but it seemed to be celiac friendly. I would highly recommend if you are GF by choice. If you have celiac, perhaps call ahead to confirm.
Great food, even better waitstaff - very attentive to our dietary needs. Lots of GF options from which to choose but no separate menu. The assistant manager came over to talk to us since we were eating GF and he was also very helpful. We will be back!
The last 2 times I've been here, they screwed up my order and had to remake my food. The chef will come out for show and pretty much just nod if the dish can be made gluten free, but they aren't terribly diligent. Take a close look at your dish and make sure they used the GF penne (pointy and grooved) and not the wheat rigatoni (smooth and cylindrical).
*updated* I initially had fabulous experiences here, but after eating successfully 3-4 times, I got very sick 2 times in a row. The first time I was accidentally served regular pasta and I thought it tasted too good to be gluten free but I ate it and became incredibly sick. The second time I believe it was cross contamination. Both times I called the restaurant. After the first incident, the management was incredibly apologetic. After the second, they blamed me as being too sensitive to eat out because they can't control if a waiter touches bread and then touches my water glass. I thought that was a bit far fetched and insulting. Unfortunately, I no longer feel comfortable eating here.
Went with 8 other people, so we ordered Family Style. The waiter brought me a Gluten-Free version of the 3 of the items we ordered. The sautéed calamari was good. The Grilled Chicken Piccata was lacking flavor, it just needed a little more lemon sauce. The Braised Beef with Gluten-Free Penne instead of Pappardelle was excellent, I don’t know what brand of gluten-free pasta they used but it was the best I’ve ever had. For dessert, the waiter brought me a dish of strawberries since we ordered Cheesecake and Hit Apple Crostata. The only item I couldn’t eat was the Chef’s Italian Antipasti and I chose not to eat the Salmon.
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