I asked if they had a gluten free menu when we were being seated. The staff member pointed to a woman (I assume she was the owner) and told me to talk to her about gluten free. After we looked at the menu for a few minutes, the woman came over to take our order. I only saw one menu item that was labeled gluten free, and I noticed that if I ordered the Pho noodle soup there was a note to request gluten free noodles. So, I asked the woman if she could tell me which menu items could be gluten free. The woman told me (in a tone of voice that didn't seem friendly to me) to just tell her what I want and she can make anything gluten free. (In my 11 years of gluten free dining experience, I've never found that statement to be true).Then she proceeded to lecture me on how I need to be sure to tell her I need gluten free BEFORE I order, or she has to throw the food out. I don't know why she lectured me about this, but it made me feel like she was complaining about her gluten free customers, and it did not make me feel welcome. So, I ordered a fried rice dish for my daughter and the Banh Xeo (the one menu item that was labeled gluten free) for me. Then, I asked if there were any appetizers that were gluten free. She named four options (out of 8 or 9) and since one was a fried egg roll, I ordered that as a special treat. I hadn't had one since we moved to California more than three years ago. When the food arrived, I was disappointed. We found the rice paper wrapper of the egg rolls to be thick and tough, difficult to bite through and chew. My Banh Xeo was crispy on the outside, but gooey, slimy, and undercooked on the inside, and the flavor was lacking. I've had much better gluten free fried egg rolls at Vietnamese restaurants in Boulder, CO. and Houston, TX. I've never had Banh Xeo that was worse, and Banh Xeo (a Vietnamese savory crepe dish) has always been one of my favorite items at a Vietnamese restaurant. My daughter liked her pineapple fried rice. I did not get sick from eating there, and I believe it is celiac safe. But due to my negative dining experience there, I will not be going back.
With me having CD I'm not always comfortable going out to eat. My first time using this app and found Mai - a friend who's gf visiting from WA prompted the need to find some place in Cotati. Lien was very helpful and genuinely concerned about the meal coming out the way you want. I'll be back.
If you want to eat somewhere where they make you feel welcome and that they care that you have a delicious dinner that doesn't make you sick, you have hit the gold mine here. The owner personally helped us with our order and checked to make sure we were happy and that we felt good after dinner. Bonus, this was the best Vietnamese food I have had since moving out of Seattle. The Spring Rolls were exceptional.
The only complaint I have is that the noodles they use that are gluten free are slippery and hard to eat with chopsticks. The staff are wonderful and really love their customers. The food is all delicious, may I suggest the Vietnamese crepe (sounds scary but it is gluten free) if you like lettuce wraps. I am also pretty partial to the salmon pumpkin curry. Always remind them that you are gluten free, the owner asks you do so that they can make sure you are safe. Be careful of the sauces on the table as they are soy(has wheat), plum sauce(has wheat) but the rest should be fine especially the sriracha style sauces. They cook the gluten free stuff in their own pots and try to keep that stuff separate, never had an issue with cross contamination.