Never been here before but plan to come again! We enjoyed the burgers with lettuce wraps and fries. Delicious food (no cross contamination) and friendly service!
Hi. I have written and spoken to managers about the location at Ridgewalk Parkway in Woodstock Ga a few times.
This evening I went for a going away get together with friends. I have Celiac and I by all means DO NOT EXPECT to be catered to when eating out. I instructed the server about celiac and that I had a “wheat allergy”. I asked if there was a dedicated fryer which they offer on the GF menu. She went to check and alas it wasn’t....normally I’d chalk it up to being by chance, but EVERY SINGLE TIME IVE EVER BEEN it’s not a dedicated fryer.
They need to take that off the menu as well as all the other food options that are cooked in it. It’s deceiving for customers that have a legitimate issue to even off those foods. Just take it off.
I decided to order the Chicken Stack which I used to love with the zucchini and the roasted red pepper sauce and I saw it had new sides so I ordered it just to try even though the other one is better. It literally came out in 4 minutes. Quick service is typically a plus but that was questionably fast. My plate had mashed potatoes, dry mushrooms, and 2 extremely thin and dry dry dry unseasoned pieces. Nothing else. No cheese, artichoke that was it. I asked the server wha happened and she said she would “ask the chef” the manager came over fairly quickly and said they “ran out of artichoke” but offered to put cheese on my chicken. I told him it was already too dry and my friends were almost done eating. Why on earth offer something they don’t have enough of. Another time I was there they “ran out” of asparagus. What?
I am just so disappointed. The menu needs to be altered so it doesn’t falsify what people can and cannot eat.
They have a gluten free menu with plenty of choices, manager assured me they do take it seriously. Only negative I would say is really not Marlowe’s fault, it’s the same for most places in the Dunwoody area. They can’t get good help in the kitchen, food at this location has pretty much always been bland and flavorless, it’s prepared but not cooked well. Always been problems with take out etc. Marlowes is a good company and I appreciate the fact that they have gluten free, but taste is underwhelming at best. But it seems to be safe.
Very extensive gf menu, friendly staff that is very accommodating. I have a few other dietary restrictions and the server was very happy to make adjustments to my meal for that reason. The food was AMAZING! My only regret is that I was only in town for one night so couldn't take home my leftovers! Will definitely come back for more.
Management is aware of celiac and gluten intolerant individuals and are very helpful in navigating through the menu.
I was really impressed with Marlowe’s. I used to eat there a lot before I was diagnosed and I had no idea they had a GF menu. The server was so kind (Megan) and answered a million questions. They have a separate area for celiacs and said they knew to change their gloves etc. The manager (Bre - sp?) also came over to talk to me to make sure I felt good about their kitchen protocols. He came back two more times with questions and an update on something I ordered that he was unsure about. Of all of my restaurant interactions, from fine dining to fast food, Marlowe’s was probably the most kind and thorough of them all. I appreciated them so much!