Max's Deli

Review by Ashley

191 Skokie Valley Rd, Highland Park, IL 60035
Not celiac
1 year ago
Not celiac friendly

I would first like to say that I’ve been here at least 100 times with my family. We are regulars at this restaurant and have been since I was little (I’m 17 now), but the last experience I had made me not want to go back. I ordered what I always order (a cheese omelette and a gf bagel) and stressed that I have a gluten allergy and that it’s not just a dietary preference. I had eaten about half of the bagel and tasted poppy seeds. Gf bagels don’t have poppy seeds. This meant one of two things happened. 1) the gf bagels were stored with bagels with gluten or 2) my bagel was toasted on the same toaster as bagels with gluten even though they had told me they have a dedicated gf toaster. When we brought this to the attention of the waiter, he was very dismissive so we decided to go to the restaurant’s owner. He said that yes, someone had made a mistake. However, instead of apologizing, he said he was “sending positive thoughts my way to make sure I would be fine later”. As I write this review, I am sick. I’m never going back.