Horrible!!! Do not go here. So sad because I was really excited to have one of my old favorite sandwiches again on gluten free bread. I asked for it not to be toasted. It came out toasted. I very nicely said isn't it toasted on the same thing other bread is toasted. Well yes. I said I can't eat that. So the lady sent it back and said can you put un toasted bread on it. Still it's been cross contaminated but I give up at this point. Got back to my hotel and peel off the bread and there is the bottom to the gluten bread on my sandwich. So do they have these things pre made and just peel it off the gluten bread and slap it on the gluten free bread and call it good??
has an actual gf menu. reasonably priced food of good quality.
Great selection of gluten free options. Will also sub out and bread for gluten-free bread.
They do offer gluten free options, but when I asked to see the gluten-free menu the cashier had no idea what I was talking about. When I explained that I had a food allergy, he got the manager on duty who silently handed me a crumpled-up piece of paper with soup or something all over it. I ordered a baked potato with chili on it and got sick later that night. I would try McAlister's again, but not this location.
This is about the Jefferson Pointe location. They think Celiac is big joke. Manager Louie took my order and could barely contain his disdain at my request my sandwich be made on a GF surface. After I paid he turned to girl making sandwiches and told her that the customer has a SERIOUS GLUTEN ALLERGY (with clear overexaggeration and sarcasm) and she laughed... but, oops, I was still standing there. Manager had to save face so he insisted they were joking about something else, then proceeded to tell me that he wasn't going to make his employees stop having fun at work. That is 100% their priority, not the customer.
Food was good, though my roast beef on gluten free bread seemed to have less meat on it than my husbands ruben. The menu was marked for gluten sensitive, but none of the sandwiches were marked and there wasn’t any indication on the menu that gluten free bread was an option. As a plus, they didn’t charge extra for the gluten free bread. I wouldn’t suggest coming at 2 on a Saturday afternoon because we waited over 20 minutes for our food, they seemed to be having trouble handling the rush they had.
I went here a while ago and I'm just writing the review now. The people were very nice and seem to know about gluten. I got the grilled cheese and chips with a lemonade. The grilled cheese came on GF bread and the chips were GF. When you ordered they brought out the chips that you could choose from (pretty sure they were all GF) But I wouldn't recommend eating here if you have Celiac or highly allergic to cross contamination. They brought out the gluten-free food on a serving table and it was touching other plates but I did not see the gluten free and non gluten free food touching each other like I said they seem to know about gluten free stuff but not cross contamination. I had no issues here!
Ordered online for pick up. Specified GF bread - got the order home & sandwiches had been made with whole wheat.
Eat here whenever I go home to Lafayette. They DO have gluten free bread. You just have to ask for it. :)
Amazing staff! One of their staff members has a beef, pork, and dairy allergy and one other had a gluten allergy. I have an egg, dairy, and gluten allergy and they answered ALL my questions with ease! Helped me search all the ingredients looking for a sauce for my sandwich (GF bread) and I found one. It's so tasty. Thank you all
The fact that this establishment is considered "gluten free" just because they have a baked potato is laughable! A sandwich restaurant that wishes to be gluten free should actually offer their full menu on a gluten free bread!!!
Since I recently started a gluten free diet that you may have a great experience then come back to the exact same restaurant and have a total different experience. With that said I have only eaten here twice since going gluten free. The first time I stuck with a salad because I was in a time crunch and their online menu was difficult to use. You had to open each item to see if it contained gluten. The second time I called ahead and asked about sandwiches and they do have gluten free bread so I ordered a chicken sandwich. It was good but I was suspicious because they told me they used Udi's but this looked like regular bread and the container didn't have any markings to say it was gluten free. I ate cautiously but I didn't get sick. I was excited to find another place that I can order from in the future but I will probably double check to make sure I am getting gluten free when ordering and receiving my food.
The staff was knowledgeable about their gluten sensitivity menu and asked the person preparing the food to change his gloves. Had the spudmax. It was ok. Been here a couple of times and the spud was delicious but this time lacked toppings that gives it the flavor. Still, I'd come here again.
We ordered a ham & cheese sandwich for my 8 yr. old on gluten free bread. I told the person who took our order that my daughter has Celiac Disease and asked for gloves to be changed, etc. She spoke to the manager. The sandwich came out toasted. I asked the kitchen about how the bread was toasted. They said in their toaster where they toast all of their bread. So, I had to tell them this was an issue. They made a new sandwich on gluten free bread, but the ham & cheese looked like it had been grilled in some way. At that point my daughter did not eat the sandwich. So we ordered the kids nachos and again explained the ways to avoid cross-contamination and again the manager was notified. Within 30 min. of eating, my daughter felt sick. So frustrating!!
gluten free options available
The few times I have been I have been told they do not have gluten free bread and the options are limited. I also have ordered salad the few times I have been and the lettuce was really gross on the bottom covered on the top with fresher lettuce which is deceptive and kind of gross.
Excellent job and knowledge of safe practices for GF/celiac dinners. The staff double checked the order, had our food prepared in separate area of kitchen and served separately from the rest of our party that ordered gluten containing foods. (Two servers brought food, one had our GF food and the other had gluten foods). Staff was very friendly and courteous. Restaurant was clean. Food was very good and price was very reasonable considering the portions.
As always good service and friendly.
Gluten free bread available. All dressings are gluten free and the salads can be made without croutons. The front people are not very educated in what is gluten free and what is not but the cooks are.
I asked about their corn chips and was assured they were from a bag and were GF. Like an idiot, I didn't ask about the ingredients in their nacho meat and ordered the Ultimate Nachos. I have Dermatitis Herpetaformis and now have blisters on my arm (just the right one, for some strange reason). The flavor of the nachos was great, but not worth it. I didn't check their menu for GF items, which I almost always do. It was a last minute decision to go there and I should have known better. Don't order the Ultimate Nachos!
Oh man, DELICIOUS!!!! On vacation, and stopped in thanks to FMGF reviews.... SO GLAD WE DID!!! 👏🏼 BLT on GF bread was so good! Ordered THE ITALIAN on GF to take with us and DUDE! Amazing!!!!
This place is delicious! There is an option for gluten free bread you can pair with any regular sandwhich (be sure the ingredients are GF of course), I highly recommend the Turkey Melt! McAlister's also offers a tasty gluten-free chili and sides (cheetos, fruit cup, etc.) They offer an online menu with their other GF options such as salads and spuds as well, so definitely check it out! It also doesn't hurt to let them know you are gluten sensitive so they can let the kitchen avoid cross contamination.
Some say this chain isn't Celiac friendly, but this store was for me. Almost all the sandwich ingredients are already safe. When asked they happily prepared my sandwich in a cleaned area and changed gloves. They took it very seriously. I know stores vary, but this one did right by me. We've just moved here and had never eaten at a McAlister's before, so we were very pleased with the service and the food was great.
Delicious!! New Yorker on GF Bread!
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