This is about the Jefferson Pointe location. They think Celiac is big joke. Manager Louie took my order and could barely contain his disdain at my request my sandwich be made on a GF surface. After I paid he turned to girl making sandwiches and told her that the customer has a SERIOUS GLUTEN ALLERGY (with clear overexaggeration and sarcasm) and she laughed... but, oops, I was still standing there. Manager had to save face so he insisted they were joking about something else, then proceeded to tell me that he wasn't going to make his employees stop having fun at work. That is 100% their priority, not the customer.
No
Ordered the ultimate nachos and was contaminated! Staff seemed offended I was ordering gluten free. Would never return.
No
Yes
They were very knowledgeable about gluten free. They had an awesome gluten free bread and gluten free chili. Excellent experience! Very friendly staff!
Good food. My choice is the savannah Chopped Salad!
Very good selection. Very good food. No problems.
Very good people and good food. Knowledgeable
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I order the Italian on Gluten Free bread. I also get the potato salad and a pickle. In the 6 years I’ve been eating here I only had one reaction and they were EXTREMELY busy that day. I always tell them It is for a Gluten Allergy before I order and then ask them to let the cooks in the back know. They are very careful.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Hit or miss. I’ve been lucky the past few times, but my first time going I got very sick. I gave them another shot and since then i’ve been good! I get the Savannah copped salad and it’s so good! They have gf bread, salads, and potato’s!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They have an allergy option on their app, also a choice of GF breads with the sandwiches. Giant spuds and salads are also good options.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
I have not had any issues here. I know chains are risky, but I’m addicted to the nacho basket and chef salad (no croutons). Have never had symptoms from it.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent