McAlister's Deli

3 ratings
$ • Deli
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment if you are celiac or must avoid cross-contact.

Safety Rating
2 ratings

As rated by the community

8245 Preston Rd #500
Plano, TX 75024

Most Recent Reviews


3 years ago

We went here to get a quick bite for my son and daughter (both Celiac) but did not have a very good experience. My wife ran inside and ordered two relatively easy gluten-free meals (a baked potato and a grilled cheese sandwich) to go.

The sandwich had an unwrapped chocolate chip cookie laying inside the container with the sandwich. Luckily, my wife checked it before we left and had them remake it. Unfortunately, they didn't bother to toast the new sandwich so my daughter had two slices of Udi's bread with a slice of cheese.

My son's potato was slightly better, but the potato had some stray chips inside of its container. Since his meal didn't come with chips, it was a bit concerning where they came from and what other contamination was present.

They have the gluten-free options, and I imagine if you stayed on top of them or got the right person to serve you then you may do ok (particularly if you are not Celiac), but overall it caused enough concern that we most likely will not return.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Food flagged
  • — No dedicated fryer
Other
  • — Good for kids
  • — Lunch
  • — Vegan options
  • — Good with other allergies
Celiac
5 years ago

Never had an issue here. I eat here twice a month and always get the gluten free bread. Also have had the nachos and potatoes too.

Safety
Celiac
8 years ago

They have gf bread (Udi's), that I don't have toasted, and they can do about any sandwich gf. Several salad and spud options as well.

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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Reviews of this Chain

Symptomatic Celiac
5 days ago

Had the one of their spuds. Very good!

Taste
Variety
Gluten Intolerant
6 days ago

The staff was great but the food was not worth the money. I ordered the nachos and added chicken. It took forever to come out and when it did the chips were all crushed, the cheese was in a bowl like warm and they barely put chicken on and it was cold

GF Menu Items
  • — Tortilla Chips, Nachos
1 week ago

They've given me the wrong bread a couple of times and even the wrong order, but overall I like it

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Celiac
1 week ago

This place is absolutely wonderful! As embarrassing it is even you have a disease your apprehensive to go into establishments. The young man that took my order was understandable and told the crew we have a gluten allergy immediately. The food was absolutely delicious abs beard was gluten free.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
2 weeks ago

I just landed after flying into Tulsa on a Monday night, it was after 9 PM, and few places were open. I put an order in on their app, sandwich on gluten free bread, side salad, and drink. I arrived about 15 minutes before close, and it was just coming out of the kitchen. There were a large number of orders coming from the kitchen, and they were busy for a Monday night near closing time. My order was spot-on, and I’ve never had a problem with McAlister’s. Every store I’ve been to (and I travel a lot) seems to have consistent training and procedures. Use the app. It lists everything that goes onto each sandwich, and you can customize every detail, not just gluten free bread.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Sandwiches, Salad
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Good for dairy-free

More Info