Horrible service! Had the pizza burnt twice and was told, "it's GF what do you expect." Then had the manager yell at us for being upset that it had been burnt twice, even though we'd waited for almost an hour and a half and had only seen our server twice all night. Because I was so hungry had a slice & of course got sick because of cross-contamination. I've never had these many problems at any Mellow Mushrooms!!
They have a decent crust using Smart flour. I have not had a reaction anytime we have a pizza from Mellow Mushroom but the price keeps us from going there. Waayyyy too expensive.
Good pizza. Though I was unsure at first that they understood cross contamination, they did a great job.
Nice atmosphere. Employees had no clue about a gluten free menu. They all just parroted back that the only gf pizza was the medium size. Crust was soggy. 19.50 for a med pizza.
First off we've eaten at many mellow mushrooms and we love them, but this location sucks, sucks is an understatement. I would in no way judge other locations against the one in Carmel, IN and I will definitely eat at another one, just not this location. Maybe it was the night we went on or maybe it was being a family of 5, I'm unsure. Order was wrong gave red sauce instead of olive oil on 2 of the special order pizzas we ordered. NO soap in the bathroom and a worker knew said yeah we don't get soap until tomorrow as the worker was leaving the bathroom 🤢
not for celiacs. more than just a little gluten.
My husband has celiac disease and I am gluten intolerant and we both absolutely love Mellow Mushroom's GF pizza!!! We usually go there once a week it is that good. Their staff always ask if it's an allergy or a preference and make sure to notate that it's an allergy and provide us with their blue gf plates. We like our crust really crispy so occasionally we send it back to be cooked more, but it is always delicious! :)
So the GF pizza is okay, but the main problem is that the pizza is now smaller (down to 10"). However, it still costs the same, and combined with horribly long wait times (an hour or more), I can't recommend this. There are cheaper and better options.
Friendly knowledgeable staff. GF pizzas and menu.
Yes, it was gluten free and celiac friendly but pizza did not taste good. Sauce had no favor. The wings were a good option since they were oven cooked.
Pizza was good but I got sick, so cross-contamination may have been the cause.
In terms of safety: super safe. They're known for their allergy protocols. However, my pizza was really tasteless and kind of soggy. My sister said maybe it was just the gluten free crust because everyone else's pizza was delicious but even the tomato sauce I felt like had no flavor. I'll probably return just because other people liked it but i don't think I'd really choose to eat here on my own.
ok, this chain is great but kitchen staff at this location are careless. Had to send my salad back 2 times because there was cheese on it when the waiter clearly wrote gluten and dairy allergy on the ticket. sigh. Waiter was wonderful, friendly and fully apologetic and was working hard and understood. This carelessness may explain the reactions others have had after eating at this location. Which is ashamed because this is a great chain.
My favorite pizza place, I'm trying to convince them to add more options to the gf menu! I would love to have their wings.
My son got sick from the gf pizza, something wasn't right!
The staff is extremely knowledgeable and confident in preventing cross contamination. All pizzas are made in a different area and the price for gf is comparable to the normal pizza. The staff was extremely friendly and the manager came over to talk about the gf pizza as well. Highly recommend!
Hubby and son are Celiac and this appears to be a reasonably safe place to go. Our son gets sick at a speck of gluten and he and hubby are always fine in this restaurant with dedicated ovens and workspace for gluten free food. I love their non gluten free pizzas myself. Great place with knowledgeable staff, good food and always great service.
me and my girls can't have gluten or dairy and they did a great job! kept our pizza completely separate from everything else and when he took it out of the oven he never put it down until he personally brought it to our table! They were so understanding and it was so great to be somewhere were the staff didn't look at you like you were crazy