Mellow Mushroom
5175 Bayou Boulevard, Pensacola, FL, 32503 Directions
Top Reviews
Good service and the gluten free pizza was very good. I didn’t get sick and I have severe reactions from the smallest cross contamination.
kids love their pizza with vegan cheese but there aren't many options for those needing a more strict Paleo type dietary plan.
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More Reviews
They have a decent GF menu (no appetizers). Food is prepared in a separate prep area. The wait staff seemed very knowledgeable.
Not good. Crust is a frozen pizza crust, and it might as well be cardboard. Service was terrible.
Always enjoyed this place. Had the pizza with everything on it. No reactions. Be nice if they had a single appetizer for us though.
I am allergic and did not have a reaction to their gluten free pizza. I had the mighty meat and even the leftovers were good.
Pizza is good & staff is knowledgeable. Sometimes they burn the crust, but it's understandable since it's so thin. They also have 3 GF beer options and lots of ciders to choose from. Servers are great!
Good pizza, only think is you have to buy a medium, and it's usually not on sell or in a special.
It's okay. Not the best pizza ever. It's clearly been frozen and only one size but it still doesn't compare to Dominos or Amy's and none of them compare to homemade gf pizza. It's convenient to have it next to the movie theater though and you can get almost anything you want on it. It's a very dry crust but at least they don't have a tendency to burn the crust like Dominos.
I have come to expect less than stellar GF pizza crusts and just try to make the topping interesting. This was not the case here the crust is really good! I found myself breaking off the crackery crust edges long after I was full. Staff seems knowledgeable and friendly. I will be back.
Worst gf pizza I have ever had so far. $20 for a pizza I have only read good reviews about. My gf son loves pizza and he spit it out and refused to eat it. 2 yr olds don't lie! The crust was soggy and tasteless, Domino's wins over this place hands down and that's hard for me to say.
They offer a GF Pizza Crust that you can design your own. They also offer vegan cheese which is great for lactose intolerants like myself. Apparently all of their toppings are GF!
Food was overcooked the first time by the time my wives food arrived everyone else in our party was finished eating and they still charged full price even when they brought her a salad she didn't ask for I will never eat here again
have eaten here several times with no probs. knowledgeable and great pizza
can only get medium pizza with GF crust. Other than that, Hawaiian pizza was good.
Reviews of this Chain
Not only do they have gluten-free pizza, their toppings are listed as gluten-free or not in the normal menu. Also, they gave me the best pizza ever!
Sensitive Celiac here and I eat at this Mellow Mushroom probably once a month. I’ve not had issues here. I find that they take their procedures seriously and have had good luck here! We usually get the Cosmic Karma or Veggie Lovers GF pizzas 👍
The GF pizza used to be a decent size but, unfortunately, they changed it so now the only option is a very small kid-sized pizza. Not at all worth the price, considering it would take two to actually fill me up and I’m a small person!
We love Mellow Mushroom. They have great GF pizza and it was delicious.
Amazing pizza. Not even a little bit sick! Try this place!
DO NOT ORDER FROM THIS LOCATION!!! Ordered a plain gluten free cheese pizza through doordash and it looked very much like a regular gluten full pizza but I double and triple checked my receipt and it said the order was gluten free. After eating a piece and having another person taste a regular pizza and mine from this place I called the restaurant and checked to see. They said it was supposed to be a thin crust typical of other restaurants (which it was definitely not). After five minutes on hold to speak with the manager the same lady came back on the phone saying that he was “too busy” and that they could remake it but I would have to go to the store to pick it up and that they couldn’t give me a refund and would have to call doordash to be refunded for their mistake. Definitely will not be ordering again! How can you mess up a clearly labeled gluten free order!!!
Designated prep and cooking area. Great pizza. Very knowledgeable! Wish there were more of these restaurants!!
Celiac friendly! Pizza prepared and made in a separate location. Servers very knowledgeable and helpful. Gluten pizza tastes great too. Such a relief to eat at a restaurant and not be worried about cross contamination.
Always a safe choice with celiac if you stick to the marked items.
Mellow mushroom is always a good, safe chain to go to because they prepare their gluten free pizzas in a separate area (away from all the horrible gluten). The staff always brings the gluten free pizza out separate from the gluten ones to insure no contamination, which I appreciate. Never gotten sick!
The back of their menu has about 2 paragraphs on how the staff is trained in cross contamination and how they prevent that in the cooking process. They were so awesome and great to talk with. They even mark each pizza topping on whether it’s GF or not! They also if your lactose intolerant has AMAZING vegan cheese. It was awesome. Idk if some of the reviews here are older calling it not celiac friendly but I can tell you right now it is.
Got glutened. Yes, pizza places are always risky for celiacs, but given how many other Mellow Mushrooms we’ve eaten at, with no problem, the chain clearly has a system to keep GF pizzas as segregated as possible, and this location is not following it.
Not good. So thin and mine was cold and came out late.
That was a pretty good gf pizza I have to say. It looks gross at first but it really tasted good so I don’t think the look matters since they’re doing something right
Had great service from our server Wed afternoon and he was diligent in explaining the process for the GF pizza. My daughter has Celiac and we explained that she’s extremely sensitive. My daughter asked for bacon on her pizza and our server went back to verify it was separate and gluten free. She enjoyed the pizza and had zero reactions!
I come here often. Never had an issue. I always get a small pizza with a side salad.
First timers from CT... wanted to try this because my wife needs gluten free and she wanted pizza. As a side note for celiacs my wife is extremely sensitive. This place does have a lot of GF options. First, parking here is a complete nightmare. You may have to pay to park next lot over. Or, if you’re lucky you can find a spot on the street just a short walk away. When we walked in we were greeted and seated by a hostess with virtually zero personality. Waitress was nice though and IMO was knowledgeable about GF related questions and concerns. Food came out pretty quickly. My wife’s GF pizza was not prepared as ordered, they left off one topping. She liked the toppings otherwise. GF Pizza crust itself tasted pretty gross to be brutally honest. It was very bland. I actually apologized to my wife for having to suffer through it... The good part for her is at least she had no adverse reaction, so that was good. I got a regular pizza with three toppings. My gluten filled pizza was pretty good. I liked the crust, it was both crispy and chewy. So, for regular pizza, this is a good choice. If you require gluten free pizza, I’d say go somewhere else, yuk!
I had the pizza and it’s definitely celiac friendly. And it’s delicious too.
Fantastic pizza and the staff was very knowledgeable on what was certified and what wasn’t!
Very good food and service! Server and host very knowledgeable and attentive regarding food allergies. My wife had dairy free and gluten free pizza and two of us dairy free. Pizzas were really good.
They use pre-made GF dough. It’s a thin crust. The toppings are flavorful enough to help you forget the great homemade crust you are missing out on. $2 more for GF. You’ll need a whole one by yourself.
GF crust. All GF safe toppings are indicated on menu. Ask to flag for gluten ‘allergy’.
Very good Pizza. Waitress was knowledgeable.
This Mellow is unlike any other I have ever visited. Instead of being seated at a table, you walk up to a counter and order. They do not have a specific GF menu here like they do at other Mellows. Luckily, I am familiar enough with the menu that I knew what to order. I also had an exceptional employee come out of the kitchen to double check my order and let me know he was handling my GF pizza away from the other food. I had a great meal and did not get sick. I am sure this employee isn’t always there. However, this only gets three stars because the place was jammed (which increases room for error) and if you aren’t familiar with their GF options, you may accidentally order a topping or something unsafe because they don’t have a clear GF menu like other Mellow Mushrooms.
Very safe for celiac. Their gluten free pizza was not the best. I would recommend ordering something else.
Good food and felt comfortable with the staff
Had the gluten free pizza with sausage, mushroom and onions and it was good. It is a personal pizza but good for what you get and I didn’t get sick.
Yummy and the staff was knowledgeable. They use Smart Flour pizza crust, which is very good. Lots of topping choices too.
Best GF pizza I've ever had. They were very aware, have a designated cooking area, & change their gloves. I have celiac & I am extremely sensitive to cross contamination. I did not get sick &I got to enjoy an amazing pizza! The staff was also very friendly & it's a very fun atmosphere !
GF items clearly marked on the menu. Our GF pizza was great!
We always enjoy Mellow Mushroom. We went early, before 6, on a Wednesday and got right in, but was super crowded by the time we left.
What a joy to find a dairy free options as well as GF.
Staff very knowledgeable. Dedicated oven. Menu clearly labeled and even brought out the pizza to the table wearing a glove.
My son has celiac. He ordered a GF pizza and was happy with the taste of the crust and he didn’t get sick.
Got a pizza to-go. Gluten free pizza was delicious and my son had no reaction.
This pizza was AMAZING, I got the signature "Kosmic Karma" on their GF crust. I was told that their GF pizzas are prepared in a designated space and baked in a dedicated oven (very impressive). It's a busy (and loud) restaurant so of course I was a little nervous but Nima Sensor assuaged my worries with no gluten detected.
Never even got to taste the pizza. 30 min after my order They said they burned My pizza and would remake it... Then 25 min later they came out with the wrong pizza
My wife has celiac and I'm a gluten lover. This is our go-to pizza place! The gluten free pizzas she gets are better than a lot of the regular pizzas at other pizza joints. They also have a full bar so you can really enjoy your meal. Outdoor seating is a nice touch.
Dishes were all dirty. After requesting new, clean dishes we were brought slightly less dirty dishes. I finally just pulled wipees out of my purse to clean my own. If my husband hadn't been so excited to eat at Mellow Mushroom, I would've left within 5 minutes of sitting down. Slow service too. I have zero faith in the safety of their gf or the knowledge of their staff (I mean obviously it's a big deal for a plate to have little bits of what looks like crust when I've already informed you I need gluten free). I'm sure I'll know soon whether I was glutened or not, but I'm pretty much counting on it. So dissapointed in Mellow Mushroom.
They have good gf pizza. It hasn’t been consistent every time but that is the problem with gf pizza in general. Still give it 5 stars!
The chef asked before making it if I had celiac or if it was just a preference. They did a great job.
The gf pizza is pretty good (though takes forever). Service leaves a lot to be desired.
I love them! They have a dedicated area to make gluten free pizzas and are careful with ingredient cross contamination. For example, I asked about getting the buffalo chicken pizza but they mentioned that the chicken and dough are stored closely and may be at risk of cross contamination so instead I had the Kosmic Karma. Delicious and no reaction!
The pizza was really good. The staff is very friendly. So far so good.
Delicious pizza and crust! I ordered the Kosmic Karma on GF crust and was very happy with how it tasted.
Staff is knowledgeable on allergies, make it known if you have issues with CC. The gluten free crust is good and the vegan cheese is also very tasty! Good pizza overall.
Dedicated kitchen for gluten free. They certify 5 pizzas. They are extremely knowledgeable and helpful. Must state you have celiac or wheat allergy and you need allergy prep. Different chef in completely different kitchen and oven will prepare. Menu states clearly which ingredients are safe. We ordered celiac sons for allergy prep and mine with gluten free crust. The kitchen manager came out to verify that this was how I intended it he did not want anyone sick. My husband ordered gluten free but chose jalapenos which caused chef to come out again to make sure we knew that ingredient wasn't from a certified source. Felt very safe. Pizza was delicious!
Delicious gluten free pizzas and salads! Several types of pizzas are guaranteed to be GF. I’ve eaten at this location twice, and never had a problem. The wait staff is super friendly and made sure I got a GF meal.
(West End location) Have gone here several times and never gotten sick. MM has strict rules regarding cross contamination and their pizza is fantastic while not being too pricey.
My son is Celiac and I am gluten sensitive and we had a great experience here. The gluten free pizza is certified and baked in a separate area and it is delicious. My son had the cheese, I had the Veg with vegan cheese and my husband had the House Special and they were all delicious. We were with a big party and the service and the ambiance was terrific. Highly recommend!
