Mellow Mushroom

9 recent ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
9 ratings

As rated by the community

317 Main St., Suite 100, Franklin, TN, 37064
Collections
In 1 Public Collection

Most Recent Reviews


Asymptomatic Celiac

Overall Rating

Review


okay I think I finally hacked the right combo for pizza here. Pizza crust is DF/GF as I have checked the packaging and with staff at literally every location, typical red sauce is safe as is the olive oil base and they even offer vegan cheese (pretty sure it’s daiya cus it melts and is decent but you may wanna ask for light cheese cus otherwise it’s doing too much). So the hack for all you out there like me that used to love me some thin crust pepperoni Pizza Hut.. get the GF crust with olive oil, light vegan (or regular if you are living the blessed life) cheese and then extra pepperoni. I kid you not it is the closest replica to my childhood Pizza Hut delicacy I’ve had. Also it’s not a $30 pizza which is nice. It runs ya like $12-16 and honestly that’s not bad. They do cook the pizza separately and on a screen and make sure to mark the ticket allergy so staff changes gloves, utensils etc.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 1 week ago read full review

Overall Rating

Review


The waitress said they prepare the pizza separately but it's cooked in the same oven. She then proceeds to bring out my gf pizza sitting between my family's regular pizza. Not only that, it took nearly 1 hour (54 minutes to be exact) to get this food out on a Tuesday afternoon. There was maybe 6 tables total in the restaurant.

I didn't eat. Can't trust a pizza she piled regular pizza on top of

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dairy-free
Updated 4 weeks ago read full review

Overall Rating

Review


My son had the gluten free Meaty pizza. Told the waitress about his Celiac and she knew exactly what we were talking about. Explained how they prep and cook the pizza to us so we were comfort. He loved it! She said any of their pizzas can be made gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Dog Friendly
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Takeout
  • Vegan Friendly

Photos


Gluten-Free at Mellow Mushroom
Gluten-Free at Mellow Mushroom
Kosmic karma and an everything slice! Mmm!
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Mellow mushroom is a weekly stop for us! Never had a reaction. Staff super knowledgeable! We love pizza and wings and salad!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Celiac

Overall Rating

Review


our waiter was super helpful and knew exactly what i meant as soon as i said celiac. they offered any of the specialty free pizzas — i had two, they were both delicious. best thing is their gf crust is also grain free! bc of my grain sensitivities i haven’t been able to eat out for pizza in forever, so i was very happy

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for keto
  • Good vegetarian options
Updated 6 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Delicious gluten free pizza! I was nervous to order a pizza from a chain but it tested clean on my NIMA. Best pizza I’ve had since going gluten free and this location is beautiful!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Offers outdoor seating
Updated 12 months ago read full review

Symptomatic Celiac

Overall Rating

Review


I got sick :/ The other reviews here are good, so I think I just got unlucky. Unfortunately, it is a risk you take when eating at non dedicated facilities.

The menu has a weird tag at the bottom regarding GF: it says any pizza can be made with a GF crust, but only 4 pizzas can be made with their “Gluten Free process.” I asked my server to check with the kitchen regarding the shiitake mushroom pizza, which is what I wanted but was not one of the 4 listed. She came back and said I’d be good to go, and when they brought my pizza they announced it as being gluten free and everything.

I probably won’t go back, since Brixx has amazing GF pizzas that have never let me down, but I think I just got unlucky, compared to the other good reviews here. Just have to weigh your options and be careful!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


After watching my family eat at a nearby restaurant (watching because I couldn’t eat anything safely there)- I was starving and sad! I spotted mellow mushroom down the street and was DELIGHTED to order a GF pizza to go and know they take care with allergies there! An easy dining out experience for someone with a gluten issue- pizza is good- made me happy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I thought they were very accommodating with my celiacs disease requests. i am also vegan and they have vegan cheese available. they only have gluten free pizzas in personal sizes, but overall it tasted good. the best part is i didn’t get sick, so they’re good about cross contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Offers delivery
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Review


The crust is not the same as it used to be. Not as good. Now it’s more like a store bought crust.

Updated 5 years ago read full review

Overall Rating

Review


GF crust is really good! I’ve never gotten sick after eating it.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


always ordered takeout pizza, always specified it was for an allergy... got sick every single time

Updated 6 years ago read full review

Overall Rating

Review


My favorite place for gluten free pizza.

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Pizza alone is a five. Great crust and don't get sick! Service is okay.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


If you tell them you have allergies they are very careful about it. I have never once ordered a salad without croutons and gotten croutons on the salad. They use the smartflour dough on the gf pizzas. They sell smartflour frozen pizzas at whole foods also. Very good about not cross contaminating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


We ate their on the Fourth of July during a family trip. The atmosphere was not as nice as the location in Charlotte, NC. My pizza was good, but my step mom and my husband did not enjoy their calzone as much as my stepmom enjoyed the one she had in Charlotte. The food was good, but we won't be stopping at this location again.

Updated 9 years ago read full review

Overall Rating

Review


They offer GF pizza but do not take precautions in the kitchen.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


What a treat! I had the GF House Special Pizza. It is prepared and cooked in a separate station to avoid cross contamination. The food runner brought my pizza out first and made sure to announce it as gluten free. Very attentive staff. Would definitely eat here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Very good gf crust and made in a separate gf oven

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Pizza was great!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Great pizza a bit small but delicious and safe for celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Great stop, they do prepare the gf pizza in a separate area of the kitchen and a separate oven. I would strongly advise to speak to the kitchen or the manager first. The wait staff was very much clueless about the chains policy. Our celiac daughters 10” pizza was a very good pizza for a nice change of pace.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info