Review of Mellow Mushroom

My partner (celiac) was unable to eat anything here because upon observation he noticed (and I agree) that the kitchen did not have a true dedicated gluten free area. The throwing of the pizzas and reusing of the wooden pizza spatulas was causing regular flour to go everywhere. We were with a group of others that were not celiac. My partner talked to the manager and said “upon observing your practices, I do not feel safe eating here. Please take my pizza off the order.” The manager refused saying that gloves would be switched and all precautions would be taken. My partner said “I understand but I am very celiac and will be sick for a week with even a little cross contamination. Please do not make my order.” The manager refused and said they were making the order anyway and that they would take precautions. Order is made and I and my partner have observed all of the practices that can cause cross contamination, so he does not eat it. At the end, we ask to not pay for his pizza. Manager comes over and says “so you don’t want this?” And takes the pizza away. Everyone else is getting boxes for their food and other people would have eaten his order, but that’s neither here nor there. NOT CELIAC FRIENDLY and rude. All of the people that could eat gluten enjoyed their food. Consideration was sub par though.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average