Staff knew nothing about gluten free or safe practices for celiacs. They just plopped a book in front of me to figure it out on my own. When book yielded no options, I asked for manager who was unhelpful and extremely argumentative when I asked, “what safe options do you offer?” Unacceptable! Review is of Easton location in Columbus, OH.
I've been going here every week now that I have meetings in Cbus and have never had an issue. Staff is always friendly and helpful. Super delicious as well!
Haven't eaten here but called and there is cross contamination. Not taking the risk.
I love Melt!! If you do your homework before you go (which if you have Celiac, I don't know why you wouldn't!) you'll have a delicious meal.
This place is NOT celiac safe. The server seemed to have no knowledge of what gluten actually is and what the restaurant is claiming is gluten free is riddled with cross contamination and fallacies.
The serves had no idea what was and what wasn't gluten free. They had gluten free bread but nothing else was celiac safe.
When was the last time you went into a GF food coma? Melt is certainly a reason to be thankful for GF bread! Staff hasn't been overly knowledgeable on my trips. I'd recommend you know (or ask them about specific ingredients) what sandwiches would or wouldn't be inherently GF. I do my homework when cooking at home, why shouldn't I expect to in a restaurant. No reason to dock them points.
Great sandwiches. There is a $2 up charge for gluten free bread, but the price is worth it because you essentially get two sandwiches! Staff was knowledgeable and as far as I could see (and hear!) the kitchen follows safe practices to avoid cross contamination. Highly recommend!
excellent food, best gf sandwhich yet
While it’s great that they offer gluten free bread and all, I had an awful experience here. When informing the waitress of my gluten allergy she asks me if I only have an allergy Or if I’m actually celiac, as they “really only take those precautions for those with celiac” because apparently unless you have that you deserve to feel sick. I then asked her if they had some sort of gluten free menu or allergen guide. She tells me that they do not, that they have gluten free bread, and that I should “be able to tell what is gluten free by reading the description on the menu.” While I could obviously guess that the Mac and cheese grilled sandwich would not be gluten free with just a change of bread, that did not mean that I would know if anything else on their menu was actually gluten free. I was so upset and frustrated to find something to eat I just decided to leave, but not without her coming up again and saying “awww, could you not find anything to eat??” Yeah.. with no help from you.
they have gluten free bread and sandwich options
Sandwich store with many options including vegan cheese. Staff was very helpful and double checked the ingredients
This restaurant does NOT have a GF menu. All they had was GF bread and a dedicated frier for French fries. Since our server didn't know anything about GF options I asked her if she could send over someone who could help. The server returned with a binder that listed all allergen ingredients in the entire menu. I ordered a burger with GF bread and fries. It's better than nothing but Joe Cool Cafe had better options. It's unfortunate that there are less GF options at Cedar Point than there were 3 years ago when we last visited.
This is inside Cedar Point. Replaces Joe Cool Cafe. Checked with the manager and they have a GF dedicated dryer and a GF dedicated kitchen space. Most things on the menu are available gluten free. Staff very helpful in confirming everything for us.
I have celiac disease.... I do not have a sensitivity. The melt does have gluten free bread, however, there is not a dedicated grill or fryer. They serve you fries or "chips" however they are deep fried in the same fryer that the sandwiches are batterer and fried in. Also, my stomach was bothering me later on and I kept having to go to the bathroom. If you are pretty sensitive to gluten. I wouldn't eat here.
They are super knowledgeable and there are lots of options, but you already pay an up charge for the bread then they want you to pay an up charge for not being able to eat the fries, and give you slaw. It adds up real fast with the price of the sandwich plus all the uncharges. They need to accommodate with prices better for those who can't help their allergies.
My sandwich on gluten-free bread was delicious and worth the $2 up charge. However, I didn't get a gluten-free menu, but I did review their allergen guide. The guide listed the fries as gluten-free, but from another reviewer I knew to ask..... The waitress clearly knew that they were fried with gluten containing items, so that was good. I personally would like them to update the allergen guide to include noting gluten from the cooking process like frying. Just because the potatoes don't contain gluten doesn't make them safe.
The food here was TOO good! I rarely eat sandwiches any more, and their gluten-free bread was the best I've ever had. They seem conscientous and knowledgeable about separate dishes, etc. Instead of fries, I had a side of cole slaw. I wouldn't call it the healthiest place to eat at, but it sure was delicious and different. Portions are huge, so either share or expect to have leftovers. :)
I'm gluten free and dairy free; never thought a grilled cheese restaurant would be my go to restaurant. Staff is very knowledgeable and I've never had a problem. They don't have a dedicated fryer so can't do the fries (they do have alternatives though) but everything else has a dedicated gf cooking area. If you don't like anything on their small menu they do have a large list of ingredients to choose from so you can build your own sandwich.
A group of friends and I went to the Lakewood Melt Bar and Grill because we called ahead and asked about their gluten free options. We arrived to Melt and after waiting a half hour, ordered our drinks. When the waitress was taking my order she informed me that they do not have gluten free fries so I asked what I could have instead. She said a side salad (typical for my fellow gluten free eaters). After I began to order she informed me that the side salad was a $3 upcharge, after I am already paying $2 more for gluten free bread and getting no fries. I asked for a manager, and when he came out he said all he could do was take $1 off of the side salad. He let me know that just because I had a food allergy, didn't mean I could be treated special. We just wanted to substitute the fries for a side salad for an equal charge. We left right away and the manager didn't even try to stop us. I hope that this review saves another gluten free person from wasting their time at Melt Bar and Grill.
They do have gluten free bread and a very limited choice of sandwiches. How ever the staff is very friendly and understanding of gluten sensitivity. They make sure your order is prepared on clean and one time use services. They also have an allergen list.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm