My only complaint is the price but otherwise it’s pretty good. They make it very clear which items are gluten free or vegan. You can modify some items on the regular menu for additional options. My wait staff has always taken my allergies seriously and I’ve had no bad experiences so far.
— Separate gluten-free menu
They gave me fries from the same fryer when I asked for coleslaw instead of fries like I originally asked for I was essentially called stupid. Horrific management.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
was served gluten after ordering off gluten-free menu, no protocol for celiac safety 0/5 Review of Easton location
Staff knew nothing about gluten free or safe practices for celiacs. They just plopped a book in front of me to figure it out on my own. When book yielded no options, I asked for manager who was unhelpful and extremely argumentative when I asked, “what safe options do you offer?” Unacceptable! Review is of Easton location in Columbus, OH.
I've been going here every week now that I have meetings in Cbus and have never had an issue. Staff is always friendly and helpful. Super delicious as well!
Haven't eaten here but called and there is cross contamination. Not taking the risk.
I love Melt!! If you do your homework before you go (which if you have Celiac, I don't know why you wouldn't!) you'll have a delicious meal.
This place is NOT celiac safe. The server seemed to have no knowledge of what gluten actually is and what the restaurant is claiming is gluten free is riddled with cross contamination and fallacies.
The serves had no idea what was and what wasn't gluten free. They had gluten free bread but nothing else was celiac safe.
When was the last time you went into a GF food coma? Melt is certainly a reason to be thankful for GF bread!
Staff hasn't been overly knowledgeable on my trips. I'd recommend you know (or ask them about specific ingredients) what sandwiches would or wouldn't be inherently GF. I do my homework when cooking at home, why shouldn't I expect to in a restaurant. No reason to dock them points.
Great sandwiches. There is a $2 up charge for gluten free bread, but the price is worth it because you essentially get two sandwiches! Staff was knowledgeable and as far as I could see (and hear!) the kitchen follows safe practices to avoid cross contamination. Highly recommend!
excellent food, best gf sandwhich yet
Ignorant to what gluten free actually means. Unhelpful answers to questions about gluten free sides. Was told fries and onion rings were gluten free before finding out they use the same fryer as everything else.
Says sides are safe, but use the same fryer as glutenated products.
— Not at all
— Not Much