Review of Mi Dia From Scratch

1295 S Main St, Grapevine, TX 76051

Overall Rating

Review


Not allergen friendly. Called twice prior to my reservation of 9 people for Father's day to specify our food allergy for our child.

I called twice to verify and had them check with their manager prior to arriving if they would have gluten-free tortillas since it's not on their gluten free menu and my child is gluten-free. Their Gluten Free menu is not kid friendly, thus specifically wanted to have gluten free tortillas and chips. The first phone call I was advised both are gluten-free, however, the second phone call I was informed the tortillas are available gluten free but not chips. I was put on hold during the phone call and was told this was specifically verified by their manager.

I then said I would bring gluten-free chips for her.

When we ordered, they brought out flour tortillas for her Quesadillas and then when I reiterated we requested gluten free they proceeded to tell me that they can not accodamate that. My daughter spent the night eating the chips I brought and cucumber slices. I was informed by the waiter the restaurant has gluten-free tortillas but when he asked the manager they could not cook them separately on a separate pan to avoid cross contamination. Seriously??? Can't you get a separate clean pan? I then asked for the tortilla cold, not heated up and he said he couldn't do that.

So disappointing. The manager never had the courtesy to approach us and apologize. Then tried to charge us for the quesadillas never eaten.

Felt bad for the waiter who had to work under such poor management

Celiac friendly?

No

Updated 5 years ago