They reiterated that there would be cross contamination when I ordered. The food was only Ok after more than an hour wait.
Before we even got our menus the server asked about food allergies and was very thorough explaining their procedures for dealing with allergies. Food was great, and the manager even came out to explain the precautions they took to make sure my food was safe
Manager came by both times we were there to confirm she checked with the kitchen that the clean griddle and clean pots/pans were in use. Best breakfast I have had since diagnosis!
To me, this place is schizophrenic. On the one hand, you have to give them BIG props for making GF pancakes on a separate griddle. And nice that they offer GF bread. However, their signature dishes are (according to our waitress) pre made and are not available without gluten. Unlike other reviewers, we found our waitress clueless about gluten-she had to check with the kitchen before she could answer any questions and she seemed a bit put out that we were wasting time needing info. (a place that has a separate griddle can't put GF icons on the menu????) The service itself was pretty poor-no one came by to check on the food which was missing the side I had ordered and I was not able to eat much of the pancakes (which were decent) since I had run out of syrup and there was no one to ask for more. Hubby (who knows grits) said his grits were hideous. So, we REALLY wanted to like this place and were sorely disappointed...
GF/DF info: The first thing the server asked when he walked up was “any dietary restrictions I need to know about?” And then proceeded to have good knowledge on the menu. They do not have dairy free milk, the fried green tomatoes have butter, and the potatoes are in butter potentially. But their GF pancakes don’t have milk in them (water instead)! Well-known and regarded restaurant near the inner-harbor. Expect a wait.
I would give this place more stars if I could. I had a southwestern omelet, grits and gf toast. So the manager comes up to the table and says he understands there is a diner at the table with a food allergy. I explained that I had celiac disease. He went on to tell us how he would point out the "allergy" to the chef and the steps they would be taking to ensure the least chance of cross contamination. I was impressed. The food was delicious, beautifully presented and affordable. You may wait for a table, but it's worth the wait.
They ask about allergies and make sure they know the degree (sensitivity vs. celiac). Extremely kind and delicious pancakes!
As good as all the other reviews say. Great food and attentive to allergens and cross-contamination.
Fabulous lunch visit! Reputation did not disappoint, especially from the viewpoint of someone with Celiac disease. The menu is marked with options (including the best GF pancakes I have ever had). Server was very knowledgeable. It is apparently part of standard procedure for Miss Shirley's to ask if you are GF by choice or have cross-contamination issues (I do). If so, they incorporate safe handling and cooking procedures in the kitchen to the best of their abilities, knowing it is a shared environment, to the point of even baking my jalapeno bacon vs. frying it. Cost for the meal is high, but in my opinion, worth every penny.
Excellent food and very allergy aware staff! Separate griddle for GF pancakes! The GF pancakes are to die for!!!!! Love! An absolute must!
Awesome. Worth the wait. Definitely Celiac Friendly.
Great choice for food and terrific for people with celiac. They had multiple gluten free options including pancakes. Manager came out to confirm our order and explain cross contamination precautions -- apparently this is standard procedure with allergies. Both gluten free and regular food delicious. Service lovely. Highly recommend.
Wow what a great place! The 30 minute wait was worth it! Had the bayou omelette with bacon cheesy grits and GF toast. Highly recommended
They take food allergies very seriously and ask you upon seating if you have any. Gluten free blueberry pancakes were delicious!
very good breakfast, the staff was knowledgeable and asked me of any food allergies. I didn't get cross contaminated. I will be eating there in the future
Absolutely fabulous. As soon as the waitress came over, she asked if there were any allergies. I had the pancakes, which were delicious, and found out they have a separate griddle only for gluten free (so no cross contamination issues)
If you hate the indignity of having to ask about every menu item instead of them labeling it for you, skip this place! Horrible with dairy or egg allergies and act like they never dealt with it before. Also you get to sit mere inches from someone eating gluten !!
Between the amazing service and the incredible food, this is easily the best meal we've had in the week we've been in the Baltimore/DC corridor. Wishing we had time to come back again before we left. Our server Troy took fantastic care of us, and made sure we were safe.
Sooooo great. Go here! The gluten free pancakes are some of the best I've had.
gf options! staff seemed knowledgeable and cc aware!
I ate there several times during my week in Baltimore. The staff are very conscientious of all food allergies and ask as soon as they wait on you. The food was delicious.
We were asked if contamination was a problem for us right when we sat so they could take careful care for us. Food delicious and menu terrific. Would def go back with my celiac daughter.
I am a frequent flier and a rewards card member and they never disappoint. The staff is very knowledgable and the menu is always changing. I can never get enough!
Huge portions. Extremely cautious. Our waitress, Jessica was very adamant about my celiac. She checked with the manager and chefs several times just to ensure my well-being. The crab soup is amazing...simply the best I've ever had in MD.
Awesome food! Excellent staff!
I ate there two mornings in a row. the Maryland omelet was delicious! they had gf toast too! I would go back when in the area. traveled to Baltimore over the weekend and had breakfast there 3 days. they ask all the right questions regarding allergies and servers know how things are fixed. fantastic. no issues. loved it.
My review echoes what everyone else is saying- Miss Shirley's takes Celiac and food allergies seriously. Their staff is incredibly educated and takes the greatest precautions with food. The first question the waitstaff ask is whether anyone has food allergies. Be still my heart! I had a sandwich that was pretty good. I'll definitely go back for the pancakes one of these days.
My daughter and I went to the one in Baltimore. She ordered the Cinnamon Danish pancakes and said they were dry and did not feel well after. I had an omelette, grits, and toast. The toast was rock solid, the grits reminded me of wallpaper glue, and I ordered parmesan cheese in the omelette and got a few other cheeses in there that i did not order as well as hair IN the omelette. The only reason it has a star is because of the service.
Absolutely delicious and decadent whit and dark chocolate chip pancakes. Staff educated on allergies and celiac, separate preparation area. Definitely worth the trip.
We have a child with Celiac and the staff was extremely knowledgeable and helpful. They even start the dining experience by asking "are there any allergies we need to know about?". I heard them ask that question to every other table within earshot of ours. Will definitely come back when in Orlando again!
Great food, exceptionally knowledgeable staff.
Good food. The bread is OK. Not my favorite. They also have gf pancakes. They try to limit cross contamination.
The Cinnamon Danish GF pancakes are amazing! Staff is very knowledgeable and helpful in detailing what food is safe and where there may be some risk.
Great breakfast! First place I have ever been where they greet you with " does anyone at the table have any allergies." Had gf toast with my eggs. No worries here.
Excellent cinnamon GF pancakes! Very knowledgable and friendly staff. I have severe Celiac disease but did not get sick at all.
My 4 year old son has Celiac Disease. He had the gluten free pancakes and loved them! They were very accommodating with his health issues! Will definitely be back!
Cinnamon swirl pancakes with a side of bacon grits. No reaction. Enough said.
The white choc and choc chip gluten free pancakes were delicious. Best gf pancakes!!
The staff asks everyone if they have allergies up front, which is nice. Good gf pancakes and they have gf bread too.
Great food! But they wouldn't let my friend get a mimosa at brunch because she had an out of state ID that was vertical and the server was pretty rude about it so beware...
Delicious food and servers are well trained on celiac disease and contamination. One of best breakfast spots in the Baltimore area gluten free or not.
Had simple eggs here and it was tasty. Even had GF bread, which was nice. GF menu.
The best pancakes of my life. Hard to stay away!
Delicious gluten free cinnamon roll pancakes! Server was knowledgable and friendly.
I had GF cinnamon swirl pancakes with cream cheese drizzle and sweet potato hash. Both were amazing.
Our waiter Billy was great! Immediately asked about food allergies and ensured my order came out correctly. I ordered the Avocado Toast with GF bread - it was great!! My daughter ordered the GF pancakes and they were delicious. I highly recommend Miss Shirley’s Cafe! Had a bit of a wait but it was worth it.
NOT CELIAC FRIENDLY! I GOT SICK! I would give it two stars because once I finally got my food it was delicious, but then someone with Celiac might think it is safe so I cannot. I was extremely sad that we had to stop so many places on the ride home for me to go to the bathroom b/c I really wanted to have a new place to eat. I eat at Outback frequently w/ zero problems but they seem to be one of the only places that don't get me sick. Anyway, like another reviewer said, their menu is NOT easy to figure out and our server was not helpful at all. They want you to tell them what you want THEN they will tell you if it's GF after discussing it with manager and chef. My husband said we needed to leave b/c he knew I was near tears b/c they said they'd said a manager over twice to help me b/c our server was clueless and then they never did. My food did turn out amazing after taking 30 min to order, but I got super sick on the way home. Very disappointed it was not celiac friendly for a place that asks about allergens.
It is such a gift to find a restaurant that has top notch allergen awareness along with incredibly delicious food offerings! My daughter and I split an omelet and the gluten free pancakes. Both were fantastic! I would highly recommend Miss Shirley’s and only wish we lived closer to enjoy it more often!
Ordered gf pancakes. Okay, but dry. I was by myself. I would like to have given a higher rating, but server paid more attention to tables with more patrons. My first time, so I didn't know there were specials. Waited 15 mins to get order tsken. She did ask if my request for gf was preference or allergy. Never asked if I wanted more coffee. 20 mins from the time I finished until I was asked if I wanted my bill. Not able to get her attention during that time. I would go back to try something else and plan to be more aggressive if the service is so discriminatory against a single patron .
Amazing food and service. The manager came to the table to discuss our choices including the way our meal would be prepared. They have separate areas for prepping gluten free food. She was able to suggest menu items that would be safe to eat. They have gluten free pancakes and gluten free bread for sandwiches. The two people in my family with celiac ate delicious meals and weren't sick at all afterwards.
Service was slow but it's closing time so I'm sure they wanted us out of here. I ordered gluten free pancakes but they were so dry & tasteless. I put 3 containers of syrup and still couldn't eat them. With all the great reviews I read prior to coming here I am very disappointed.
Only options that we were told avoided cross contamination were pancakes and toast. Also did not have good service that day. Waitress made several rude comments. Was hoping for a better experience from all the rave reviews. Very disappointed.
All I can say is wow! As soon as we sat down, the server asked if we had any allergies. I told her I had Celiac and she told me what was gluten free and assured me that my food would be made separately. I had the cinnamon danish pancakes with turkey sausage and everything was delicious. The portion of pancakes was incredibly large too! I will definitely be coming back here more often, it's not too crowded on weekday mornings.
Very knowledgeable staff! First thing we were asked was if any of us had any food allergies. Then the manager came out to tell me that since hash browns are cooked in the same area as others, grits would be a great 100% GF alternative if I were highly sensitive. Grits were delish!!! Next time I go, I will have to try their pancakes. But what a treat to be able to have GF breakfast out!
The gluten free pancakes are amazing and the staff is very knowledgable and helpful. Out served asked us when we first sat down about any allergies and the manager came to also inform us the bacon would be cooked in a separate pan to avoid cross contamination. Best gf service I've ever had!!
Lured in by the promise of pancakes that were both gluten and dairy free. The pancakes were amazing and did not disappoint in the least. The portion is pretty huge so come hungry and the staff are attentive and knowledgeable about individual needs. See my full review here: http://www.eatingoutwithout.com/2014/08/miss-shirleys-cafe-review.html
Very knowledge staff. We notified our waiter we eat gluten free because I have Celiacs. He acknowledged and initiated conversation about gf options and sent the manager over. The manager went over their protocol to prepare gf food stating they have a separate area and use separate utensils. The manager also stated the entire kitchen staff is alerted to an allergy order to increase awareness and avoid cross contamination. The food was DELICIOUS!! And came out with a beautiful presentation. I can't wait to go back. It's the first place I've enjoyed breakfast since my diagnosis.
This place was awesome!! I had the cinnamon roll GF pancakes. They were delicious. They don't have a GF menu but the manager came out to discuss my needs and suggested which items on the menu are GF (mainly pancakes and sandwiches). They prepare everything in a dedicated GF area. I would go back again. They serve breakfast and lunch only.
Number one I loved the customer service of Miss Shirley's-- they bring a manager to talk to you if you mention you have allergies and when I called first before coming they were very accommodating and reassuring that I would have many options to eat. I got the GF pancakes which are also DAIRY FREE. So excited about that. Delicious, I got them with blueberries. They also have Gf bread for sandwiches they said. Love that I can go out to eat with my non-gfdf friends and still eat happily and safely. It is a little expensive but it's worth it for a treat.
I loved the gluten free options. I never get to eat breakfast out and this was such a treat. Danish pancakes! Full of Cinnamon and sugar. I asked for cream cheese icing on the side--just like eating a cinnamon roll. Delicious! Told waiter I was gf and he asked it was a preference or an allergy. Great way of putting it-- Owner came and explained what was gf. Will go back when in the area.
SUCH a good gluten free experience! Let the waiter know that both my mom and I had celiac and he shared that he understood the cross-contamination since his Aunt had it as well. Was happy to go back into the freezer and double check any ingredients and even offered to bring box out for us to check ourselves. Gluten-free pancakes were amazing and cooked on completely separate griddle, as were hash browns. SO many gluten-free options and drinks! Manager also came over to assure that our "allergy" was being taken care of! Would go back in a heart beat.
7 am - 3 pm
7 am - 3 pm
7 am - 3 pm
7 am - 3 pm
7 am - 3 pm
7:30 am - 3:30 pm
7:30 am - 3:30 pm