MOD Pizza

10 ratings
$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
9 ratings

As rated by the community

1731 E Golf Rd
Schaumburg, IL 60173

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


This place was not good at all. The gluten free crust was tough. The staff was rude and told us that our order made something “harder” just by asking for half of the pizza with olive oil. Would not recommend. You are way better off going to Blaze pizza. They also would not separate the gluten free and non gluten free pizzas properly.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


This place is not good for anyone who has celiac. The staff at the location (Naperville)were rude and acted very put out when we asked them to change gloves and give us new pans for our pizza. Then she proceeded to tell us that there was a long line behind us so she would have to make ours separate. Very frustrating.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They have a gluten free crust, but cross contamination is everywhere. I got incredibly sick for eating here.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegetarian Friendly

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More Reviews


Symptomatic Celiac

Overall Rating

Review


They have gluten free and dairy free options. I never get sick when I eat here.

Updated 5 years ago read full review

Overall Rating

Review


Why have it ever ties gluten-free pizza when there is total contamination stay away from here this is ridiculous these people got to get this right you cannot advertise this you’re going to get people sick!!!!

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Why have a gf crust option when there is no way not to have cross contamination a person that needs to eat gluten free cannot eat here only the special diet people . This chain needs to rethink this

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Kudos for having a gluten-free crust option, but other than that it was definitely not a good experience. The staff member assisting us was visibly irked at having to make any changes. He wasn’t going to change his gloves, and when I asked him if he could, he told me that since they were not a dedicated gluten-free facility, I ran the risk of running into cross contamination. He just didn’t understand that even non-gluten-free restaurants change their gloves and clean off services when dealing with an allergy. Another (very kind) staff member volunteered to take over my order, and he was very nice. What happened next was not his fault. He was very accommodating, but completely uneducated when it came to handling the order. He changed his gloves at my request, but the ladle used for dipping sauceIs dragged across the surface of the pizza for every order, thus cross contaminating the entire batch of sauce. There were obviously flour and crumbs everywhere, and the pizza is fired and rolled on the same surface as regular crusts. Lastly, the pizza is cut with the same pizza cutter. I jumped in just in time to tell them not to cut the pizza.

I still ordered, knowing that my non celiac family would eat the pizza if I was uncomfortable eating it. I tried one slice, and immediately knew that if I finished anymore, then I would regret it.

If this restaurant is going to offer gluten-free crust, they absolutely need to do more in educating their staff. I’m not sure what steps they would need to take to minimize cross contamination in other ways, but as far as being a safe place to eat, this definitely was one of the least successful places I’ve ever been to.

Update!

I did speak with a manager about the cross contamination situation. I hate complaining and I’m not one who usually goes to management about a negative experience, but I thought they should know since they offer the gluten-free crust option.

She insisted that they always use separate cutters and separate crusts, but they use the same oven, same paddle, and other utensils are shared as well. Very slight changes could be made here, such as only firing gluten-free crust on a certain side of the oven or even just flipping the paddle over. None of this seems to be considered by staff or management there; it seems like gluten-free crusts are only offered because of corporate requirement. But beyond that, there is definitely no real desire to accommodate anything other than your average pizza.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Gluten free crust but major cross contamination concerns. NOT celiac friendly

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


No safe cross contamination practices for celiacs :(

Celiac friendly?

No

Updated 6 years ago read full review

Hashimoto's

Overall Rating

Review


awesome gluten free crust and dairy free cheese

Celiac friendly?

No

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


would be gluten free friendly if they were able to put the pizza onto a tray and then the oven but they don’t do that. hopefully in the future they can do this!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Gluten Intolerant

Overall Rating

Review


In general,mod is good for me. I went while it was really slow. They double checked who got what since my partner got something with gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
Gluten Intolerant

Overall Rating

Review


I have never gotten sick here! I do like the cauliflower crust better than the GF crust — that one tastes like cardboard

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Got glutened SOOO BADLY

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


So happy there is a MOD in the Gorge finally!! The offer gluten friendly crust and also a cauliflower crust. All the toppings are gluten free. The staff changed their gloves without even being asked ❤ Thank you!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating

More Info