GF pizza is cooked in the same oven as other pizza and there is no option to cook it in a pan. So, I’m stuck with a salad. Staff did change gloves and pulled toppings from the under counter coolers.
Amazing!! GF and DF without a huge bill. Love MOD.
THIS PIZZA WAS DELICIOUS. - - HOWEVER- about 36 hours after eating I got ill. Almost certainly cross contamination, given the length the onset and the absence of the usual, immediate symptoms. It's a shame, too, bc it is hands down the best gf pizza I've had in a WHILE. AND THEIR VEGAN CHEESE! I could write songs about it. So delicious- I'm super sad it made me sick.
Before when I was able to eat gluten this place was my goto pizza place and figured I would try the gluten friendly option. They did grab a gluten free crust. However looking at the toppings there were bits of toppings on other toppings. They didn’t grab from a different area. Also I was told “the cross contamination burns off in the oven” which kinda made me laugh. I gave it a shot as I was starving. That evening was in tons of tummy pain and today all joints hurt. Though I will say the pizza was very yummy. This would be good for someone with a mild sensitivity.
Ordered GF pizza and turns out it wasn’t. Got deathly ill. Manager/corporate office took 3 weeks to answer my husband’s email and basically said too bad. No ownership in mistake. We will not be ordering from them again.
Their pizza is tasty, but it comes in direct contact with shared surfaces throughout the prep process (same oven surface, same peel/oven paddle, sometimes the same cutter). Not a safe place for someone with celiac or severe sensitivity.
NOT safe for celiac. They use all the same products on the line for all the gluten products. They cook it on the same surface in the pizza oven. Yes, they use a separate pizza slicer but that’s about it.
I'm celiac and I've never gotten sick here. When I ask for gluten free crust, they immediately change gloves (or don't mind when i ask if they will) Although there is some risk of cross contamination, the staff here will go out of their way to minimize that risk.
We love our local MOD pizza. This location is awful though! The staff made no attempt to avoid cross contamination, they were rude, they even stacked a gluten pizza on top of my gluten free one! I didn’t even feel safe eating the pizza I paid for by the time they made it. I’ll stick to the Bothell MOD pizza.
I went to MOD and the gluten free pizza crusts are right underneath the normal ones! I got sick and learned to never eat at a pizzeria that also serves normal pizza. My fault for not thinking, and if you don’t have Celiac, this is a great place to eat! If you do have Celiac, don’t eat here.
I am very sensitive to gluten, if you let them know (I always talk to the manager) they will accommodate you. They cook my pizza on a mat, pull all ingredients from underneath (so they have not touched gluten), change their gloves, and use a fresh pizza cutter.
Good pizza - pick your own toppings. Workers will warn you that they can't guarantee no cross contamination so if you are very sensitive prob not the choice for you
I tried their gf pizza and cheese bread. The person took it from the bottom of the counter. Had to push the disk down because it was bowing. It was about 3/8" thick disk for a crust. After baking in a shared oven (so not celiac friendly). It was super chewy and not very good. I felt like i had to rip off when taking a bite. It tasted just like cardboard and not worth the price paid.
They have a gluten free crust... but it goes directly on the same oven as normal pizza with nothing between the gf crust and the flour used to keep normal pizzas from sticking. aka full on cross contamination. Ended up not getting a pizza because I didn’t want to risk it for the biscuit.
Very good about accommodating celiac. Actually makes dough in house, as opposed to using ordered premade crust.
Worst location Everrrrr.!! Manager was not very knowledgeable...didn’t know what Gluten Free was.. Do yourself a favor .. GO to the location in TEMPLE.. even if i lived next to this location..i Would sooo Drive to the Temple location.!
amazing! They have gluten free pizza crust. they are very happy to change gloves, use new pizza cutter and basically it goes from prep to oven, never touching another pizza. So many topping and delicious dairy free cheese. you get as much or as little as you want as far as toppings go. friendly staff.
One star because they are not Celiac safe. Manager was very honest and told me that there is no way that they can accommodate someone with Celiac. They have no process for cooking them safely. So for honesty they get 5 stars. Bummer because the one time I had it (before I was told they were unsafe for CD) the pizza was delicious :-(
I've been to MOD's across the country and I usually have great experiences with the franchise. The pizza is decent and I like the topping options. I've had staff members who were very accommodating and went above and beyond in trying to limit CC. One even cooked my pizza on a separate pan instead of putting it flat on the oven surface. That was not the case with this one. They were also pretty annoyed when I asked them to change their gloves. They weren't particularly knowledgable about or interested in allergy practices.
**update** they have changed their policy. They no longer change their gloves and the last 2 times I went in I had to ask the girl and explain myself to get her to change her gloves. They don’t want to deal with the hassle I guess. Then she proceeded to lecture me about cross-contam. Seriously? I haven’t been back in months.— I eat here at least once a week. The crust is thin, but it’s the only pizza I’ve found that tastes like the real thing. Also, they change their gloves and have a dedicated red pizza cutter for GF when it comes out of the oven. They are very accommodating.
GF crust, but cross-contamination everywhere (i.e. all sauce ladels used to smear across GF/non-GF pies, same cooking plates used for all). Man making pie at least switched out gloves when GF pie ordered, but clearly no cross-contamination knowledge, and no one else along line changed gloves. Only recommended for those with mild gluten sensitivity.
The employees are so very helpful. I asked for a gf crust and they asked me if I'd like them to change gloves abd/or use a clean pizza cutter. I was surprised and said yes to both since I have Celiac. They were super careful and accommodating to be sure there was as little cross-contamination as possible.
We normally go to Blaze, but went here to change up our routine. We started off feeling safe when they asked if my pizza crust was gluten-free for preference or allergy - they changed gloves right away. The glove change didn't matter when they cross-contaminated my entire pizza and placed it directly on the oven floor where previous wheat crusts were baking. Corporate clearly doesn't understand Celiac disease, and while the employees mean well, it's just not safe.
The only reason I gave 3 stars is because they put a lot of effort into trying to minimize gluten cc. They changed gloves, gave me new ingredients (not from the line) and kept my pizza on a pan in the oven. I was still nervous because of the big thing they move the pizzas with in the oven. I didn’t get sick, but would NOT recommend for a celiac. I got lucky.
Walked in and ordered a gf cheese pizza. I asked the lady preparing the food if she was going to change her gloves. She said she would if I asked, so I asked. She then proceeded to use the same ladle she’d been using to dip and smear marinara sauce on gluten pizzas (which have visible loose flour on top) to dip and smear sauce onto my pizza. I also saw that that removed the pizza from the tray and put it directly onto the oven floor with all the gluten pizza. I told the cashier that I would not be purchasing the pizza as it was not gluten free and walked out. I get that it’s not a gf facility, but separate sauce and a barrier between pizza and oven would help immensely with possible cc. As it is, they might as well sprinkle their gf crust with full gluten bread crumbs.
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