Moe's Southwest Grill
$ • Quick Service Restaurant
Most Recent Reviews
Bathroom was kind of gross, which I noticed after spending ten minutes solid throwing up after about fifteen minutes of being finished with my food.
Very celiac friendly, knowledgeable. They have offered to let me bring my own tortilla chips to be safe.
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Reviews of this Chain
Blech. The only option we had time for. They did change gloves at my request as they use their hands for a lot of the toppings on the bowl I ordered. I made sure to take Gluten Digest. The chicken was pretty poor quality it seems. I didn’t eat it all. Way below Chipotle in quality and service.
Staff was not friendly when allergy was mentioned and changed gloves only when asked.
I eat here regularly and get a bowl. Most ingredients are gluten free, but I avoid getting meat because it’s left my stomach hurting a bit before (may or may not be related to cross contamination on the cooking surface). Fried items are not safe so avoid the chips
The bowl and nachos are gluten free and if you ask before hand the staff are really good and check for you. All the ingredients for the bowls are gluten free as well and it tasted really good
The staff was rude and seemed annoyed when I asked about their gluten free options. They told me they thought most of it was but they weren’t sure about the cheese. When I asked what kind it was and what was in it they could not give me a straight answer. They also gave me chips and a sauce that they said they were pretty sure were gluten free. My mom looked it up on their website since it was clear the staff did not know what they were talking about and it turns out the chips were fried in a shared frier and were cross contaminated. I did have a reaction the next day and when my mom emailed the manager about this and how their staff did not know about gluten allergies he responded very rudely.
