Moe's Southwest Grill

4 ratings
$ • Quick Service Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options may be available.
Reported GF menu options: Salad
100% of 2 votes say it's celiac friendly
206 South Stratford Rd.
Winston-Salem, NC 27103

Top Reviews


Celiac

Overall Rating

Review


I’ve eaten here several times since I was diagnosed (rice bowls) and most have been fine, but this last time I got sick. I ordered from uber eats so I wasn’t there to see anyone prep my food but I made sure to note celiac and wheat allergy in all caps for the order. That was probably my mistake, but either way it was contaminated somehow and it was not fun or enjoyable afterwards. The last few times I’ve been in it seems like it’s only high school kids, even the manager looked like they were in high school which was a little concerning because I do want to make sure food sensitivities/allergies are taken seriously.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Staff is great. They are accommodating and will change their gloves. Was told all the meat is gluten free. Have eaten here several times and have never gotten sick.

Updated 3 years ago read full review

Overall Rating

Review


Changed gloves good is great! Eat here frequently haven't ever been sick.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Salad

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Quick Service Restaurant
  • Takeout
  • Tex-Mex
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


They change their gloves and everything

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Everything except the tortillas are Gluten free. I had a steak bowl with Steak, beans, rice and veggies. Added some yummy queso for my chips. Staff knowledgeable and more than accommodating with changing gloves and utensils.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Although similar in offerings as Chipotle- Moe’s does not accommodate for those with a Gluten Allergy. There is cross contamination with all those food, although they don’t hide it and apologize when they tell you they cannot guarantee anything is free of gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


They did a great job. They changed gloves and gave us containers with lids and they were very careful. We only had two choices a bowl or a salad.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I’ve been to this Moe’s a couple times with no issue. I stopped in on the 4th of July and asked the person to please change their gloves before making my food because I have celiac. The employee told me they didn’t know what celiac was (I tried to explain it, they didn’t take the time to listen) and insisted the gloves were new and clean but as I had not seen them change the gloves, I said it did not feel safe. In the end, after a minute or so of arguing, the employee refused to change their gloves or prepare my food at all, so I was left waiting until someone else was available to prepare it and held up the line. I did not appreciate how my illness was not being taken seriously and it was very unprofessional. The person who did make my food was nice though and I didn’t get cross-contaminated.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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