Moe's Southwest Grill

2 ratings
$ • Quick Service Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Salad

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

1730 Bradford Lane
Normal, IL 61761

Most Recent Reviews


Celiac

Overall Rating

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Went there tonight for the first time. I told them I was gluten intolerant and then had to ask to have gloves changed. The first person did but no one else did. When I asked the second person to not touch the inside of the bowl she looked at me weird. Appears as if they are not trained. If you are looking for this type of food stick with Chipotle....trained staff and the food quality is better. I did not get sick from this trip to Moes...FYI.

Updated 11 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Salad

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Quick Service Restaurant
  • Takeout
  • Tex-Mex
  • Vegan Friendly

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Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Ordered a chicken rice bowl. It was not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Asymptomatic Celiac

Overall Rating

Review


Allergy chart at the counter, most everything is GF other than the obvious things. Ask them to change gloves, get a bowl, add what you want, shrug off their rude attitudes, good to go.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Moes does not have a gluten free marked menu, but they do have an "Allergen Scorecard" online that you can use that will tell you which items contain gluten. Allergen Scorecard link: https://www.moes.com/-/media/moes/files/nutrition/moesallergen-guide-202285x11.pdf?v=1&d=20221220T082540Z

Using this, I have not had problems ordering bowls from Moes .

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


this place is like chipotle so if you love chipotle like me this is a great place to go. staff were mostly knowledgeable but still super nice. i asked them to change the gloves and they happily complied. usually i’ll ask them to get fresh ingredients from the back but i didn’t this time and i still seem to be fine which is great. had to walk from C terminal which my phone said i walked a mile but it was definitely worth it as it’s hard to find gluten free options that aren’t a salad. I got the chicken burrito bowl with no beans and added guac and sour cream, it was so good!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


They do a good job of using items under the counter versus the ones that are out as well as changing their gloves when you tell them you are celiac .We have never had any reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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