I informed the staff about my daughter’s celiac and need to not have cross contamination so they got a fresh scooperZ. They were just about to scoop when I noticed I could see the cookie crumbs from the adjacent “cookie monster” ice cream in the flavor she wanted…so I pointed it out. The gentleman offered to go in the back and scoop from a new tub so my daughter ended up with a great treat and had no symptoms develop….but wow have to keep an eye on it!!
We went in and asked if any of their flavors were gluten free. The girl said they make their own ice cream and it is made off site, so she wasn’t sure what was gf. I asked her if she could ask her supervisor who gave us the familiar answer of , “anything other than the flavors with brownies or cookies or something like that should be gluten free.” Needless to say I did not order as I did not feel it was safe for a celiac.
My non celiac family said the ice cream was very good but in my opinion they were not knowledgeable and I did not have confidence in this place.