MOOYAH Burgers, Fries & Shakes

Although the burger and bun are listed as gluten free, the fries are NOT. We have eaten here twice and were told both times that the fries were cooked separately and were in fact gluten free. Tonight, another employee informed us that is not the case and has never been the case since they opened.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Great burger and fries. GF buns and separate fryer!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

So they do have gluten free buns but DO NOT have a dedicated fryer for fries. When I asked I was told they “try to keep only fries in the first fryer but other things do get in there” so not safe for celiac. Otherwise the burger was great!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They sanitize everything and change gloves! They have a separate fryer. This place takes customer service very seriously and they do a great job at avoiding cross-contact.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Edited for update 08/2023:

MOOYAH was a family favorite for years until we moved away in 2020. We returned to Knoxville this summer and have ordered delivery from this location a couple of times. Using their app is easy but I was unhappy to see I had to call the store to alert them of any allergies. I was pleased with both instances of how friendly the employees are and assured me that “they would take care of us, no problem”. Happy to have this as an option again. Only complaint is that some point while we were gone, they went to Udi’s buns. It definitely diminishes the experience.

Wanted to try something new for my daughter's birthday because she wanted burgers. Both she and my son had their selection on a GF bun, and I had a lettuce wrap. Burgers were really good. Hand cut fries were good but not hot. Staff was very attentive both during our order and also came to the table to check on us. I didn't give five stars due to the fries and the wrap was not as substantial as it needed to be for a double cheeseburger. But I'll be back for sure! I've been hoping for a replacement to Red Robin's inconsistent service and quality.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The food looked delicious and they have several gluten free options. Sadly, my burger was served to me on a moldy g.f. bun. Mold was visible in three spots. They offered to put it on a new bun, but we’re good to refund my money when requested.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor