Was visiting and stopped here. Food was great and server knew what to do
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I love the gluten bun on the hambirgrrs
— Gluten-free items are marked on the main menu
— Some
— Good
Staff was knowledgeable and even caught an error I made in ordering and made sure My order was GF. Burger was toasted in foil, regular fries are GF and cooked in separate fryer. GF bun was soft. Food was excellent.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I can’t say how amazing this crew is. Not only are these the best faster food burgers I’ve ever had, but the people that work here are super friendly and go out of their way to make sure your food is handled with care. See, I have Celiacs disease (an extreme gluten allergy) and MOOYAH has the ability to accommodate my needs... including Gluten Free Buns!!!!! Best buns I’ve ever I had!!!! So good I want to know the brand so I can buy some! Of course, there is always the potential for cross contamination, but I have not experienced any of my allergy outbreaks.
Other restaurants often have workers that roll their eyes, scoff or whisper to each other about how frustrating it is that they have to clean surfaces or get mad when I ask if I can get toppings from “never been touched” supplies. Some places even get mad when I ask if they can please change their gloves. But not MOOYAH!! They are as careful as possible to not allow bread/crumbs to touch my food.
They go above and beyond! There are very few faster food places that I can actually enjoy, ESPECIALLY WITH GLUTEN-FREE BREAD!!! ☺
They also offer vegetarian & vegan options with a dedicated GF deep frier for potato French fries (they also have sweet potato fries, but these aren’t GF).
There have been several employees that have made my visits so awesome! I wanna say thank you/give a shout out to Cass, Eddie, Larry, and Roger! You guys always help with a smile and make every visit Gluten Friendly! See you all soon!
Yes
fast service, great gluten free burgers!
They sanitize everything and change gloves! They have a separate fryer. This place takes customer service very seriously and they do a great job at avoiding cross-contact.
— Very
— Most/All
— Excellent
Although the burger and bun are listed as gluten free, the fries are NOT. We have eaten here twice and were told both times that the fries were cooked separately and were in fact gluten free. Tonight, another employee informed us that is not the case and has never been the case since they opened.
— Not at all
— Not Much/None
— Average
Edited for update 08/2023:
MOOYAH was a family favorite for years until we moved away in 2020. We returned to Knoxville this summer and have ordered delivery from this location a couple of times. Using their app is easy but I was unhappy to see I had to call the store to alert them of any allergies. I was pleased with both instances of how friendly the employees are and assured me that “they would take care of us, no problem”. Happy to have this as an option again. Only complaint is that some point while we were gone, they went to Udi’s buns. It definitely diminishes the experience.
Wanted to try something new for my daughter's birthday because she wanted burgers. Both she and my son had their selection on a GF bun, and I had a lettuce wrap. Burgers were really good. Hand cut fries were good but not hot. Staff was very attentive both during our order and also came to the table to check on us. I didn't give five stars due to the fries and the wrap was not as substantial as it needed to be for a double cheeseburger. But I'll be back for sure! I've been hoping for a replacement to Red Robin's inconsistent service and quality.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
The food looked delicious and they have several gluten free options. Sadly, my burger was served to me on a moldy g.f. bun. Mold was visible in three spots. They offered to put it on a new bun, but we’re good to refund my money when requested.
— Not at all
— Some
— Poor
Didn’t even know onion rings covered in batter are not gf. Asked me if I could have flour… Watched them cook regular buns and make my burger on the same stove with the same spatula. Didn’t even eat it and gave my burger to a friend.
— Not at all
— Gluten-free items are marked on the main menu