Blown away - not only was all the food INCREDIBLY delicious (we had the pulled pork/ kids burger / Southwest Bowl / Nula Bowl) But we were also so impressed with the service. My Celiac son ordered the poutine, and asked if it was safe for Celiacs - the guy taking our order assured us it was. However, when our order came out, another woman who worked there intercepted, and told us the fries are actually cooked in the same fryer (they do not have a dedicated fryer). They brought my son out another upgraded meal almost immediately, that was 100% gluten free. She could have turned a blind eye and we never would have known (my son never has a reaction to gluten) but she was looking out for him and went above and beyond to keep him safe. Then the original server came over to our table to apologise. It was so kind and meant a lot to us and showed us they really cared. It’s sometimes hard to find food when travelling with our vegan celiac son - but the food here is SO GOOD and we will for sure be back!
— Gluten-free items are marked on the main menu
They have a seperate gluten free menu. I was craving a meat free, gf bun cheezeburger and this is the only place I know locally that does both. Two burgers for lunch came to around $50. The patty is gf, asked for gf bun and that the prep area be wiped and staff was happy to help. No dedicated fryer though.
I ate there and was safe, but I didn't enjoy the food. The Buddha Bowl tahini sauce was gross... I liked every ingredient in the bowl, even tahini. They replaced it with a salad when they noticed I didn't really eat it (great service) but that dressing was also pretty bad. Maybe they are better vegans than chefs... At least it was GF.
I have a nalu bowl at least once a week
This place was great! Lots of options for celiacs and the staff got it. Everything on the menu clearly marked and the staff knew what was up and was knowledgeable and helpful. Did not feel like anything was missing from these vegan meals! I’ll be back (and tell my friends)