I called to ask about celiac/allergy protocols and the owner told me that if I were really concerned I should learn how to cook my own meals. She said the only way to ensure I was taken care of was to dine inside the restaurant instead of ordering takeout. Due to COVID concerns I told her I wasn't comfortable doing that, and she thanked me and said goodbye. I will never be ordering from this restaurant.
— Not at all
— Separate gluten-free menu
I ordered off the GF menu and the food was delicious - but my chicken chop suey looked different from when I ate there before at lunch. The place was packed so I couldn’t find my waiter to ask if my entree was GF or different looking from the lunch menu.
I found out about 20 minutes later when I had to run to the bathroom. I am very disappointed. I love this restaurant so much and was really hoping my family and I could visit more frequently.
I was scared off when I first called thinking of ordering GF take out. When I started asking questions about GF dishes I did not receive answers that made me feel safe. Based on other reviews I decided to try New Star when I was able to sit down and eat. I had to ask several questions when I was ordering off the GF menu. There is not a dedicated fryer so therefore nothing fried is actually GF. The sushi rice has sushi rice vinegar in it already and is therefore not GF. The waiter was helpful in addressing my concerns and speaking to the chef to assure that everything was safe. I appreciated not getting sick but the food was lackluster at best, and is not my first choice for Asian fare.
Careful here, their "gluten free" fried food is fried in the same fryer that the non-gluten free food is cooked in. It is not gluten free. Maybe they changed, ask before ordering.
traditional Chinese restaurant. we have eaten here several times. Never any issues. one of the few places which has breaded chicken that is gluten-free. so the orange chicken, sweet and sour chicken, at cetera are all gluten-free which is great. gluten free pad thai is also very good.
First time eating Chinese food (besides PF Changs) in a very very long time and New Star did not disappoint. I had the egg drop soup and orange chicken. It was so crunchy and good! It's been 2 hours since eating there and no glutenization or cross contamination symptoms. Can't wait to go back and try out the rest of the menu items!
Eating for the first, have eaten here before requesting items to be made GF and had no issues...! GF Chinese food, YAY!!!