Very knowledgeable. Chris is a great server!
— Separate gluten-free menu
We went in for Sunday brunch. Their buffet is extensive for a normal eater, but I found many options as well. I am not super sensitive to cross contamination though. I had an omelet, smoked salmon, fruit and of the four salads they offered one did not have croutons and was amazing! The server was very knowledgeable and helpful. She even brought me my own gluten free dessert, a chocolate torte that was to die for, because there were no gf desserts on the buffet.
They had a separate gluten free menu (they'd marked a regular menu with what was acceptable and what was if a sauce was left off.) I liked the way they had done it. My server didn't mind all of my substitutions and questions, and even thought to ask if I wanted anything on my baked potato. The manager stopped by our table to see if everything was alright. Cross contamination doesn't usually bother me, so I don't know how well they'd do for others, but I was very pleased.
Was excited to visit Nick and Jake's because they have a Gluten-Free menu. However, the attitude of the manager will prevent me from returning. One of the items on the Gluten-Free menu was French fries. I questioned the server and found that the fries were prepared in fryers that also processed gluten products and so were not truly Gluten-Free. With my patient server, I found out what I could eat. On my way out I asked to speak with the manager, hoping to have a friendly conversation about improving the Gluten-Free menu. Instead she literally yelled at me that there was nothing wrong with their menu information and "everyone else" thought the menu was good enough. I am a celiac. It was NOT good enough, and the attitude that people with food allergies are simply whiners will keep me from trusting Nick and Jake's with my health.