Review of Nick's Pizza & Subs

1098 Chili Center Coldwater Rd, Rochester, NY 14624

Overall Rating

Review


So the first time we ordered from here it was a great experience. The customer service was great and we loved the sandwiches, including the gluten free. Unfortunately, the second time we tried to order from here we had a very bad experience. When I called and requested gluten free the gentleman on the phone said are you sure you have the right place, I don’t have gluten free subs. I thought I dialed wrong number, apologized and hung up. When I went back to website and redialed, it sounded like the same person so I asked, Is this the same place? He then hung up on me. Don’t understand what kind of business they are and certainly they also seem confused.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Updated 3 years ago