Ninety Nine

I’m not sure why everyone else has had so many issues. When I went they were all very knowledgeable. They even came back after I tried to order fries and told me they didn’t have a dedicated fryer and had me choose something that was safe. They have a gluten free beer too, which is rare in my experience.

I called in an order, told them I have Celiac, asked for no bun. They have GF buns, but I said no bun. Got home, and look and behold, there was a bun. I called them, they said it was probably gf. I went back there to show them... guess what? It wasn't. Grade: F.

Maybe things have changed, but I just moved here, and every time I have been to this restaurant, they have been very accommodating. I've been here several times and gotten burgers with gluten-free buns, steak tips, salad, and so on. I do have celiac disease and have not had a problem with this restaurant in the past year that I have lived here.

They made a mistake. I ordered a burger WITH NO BUN. I specifically told them that I have Celiac. I took my to go order home... Guess what? There was a bun. Yep. And no, it was not one of their gluten free buns. I had to go back and I still wonder if they just removed the bun and gave me the same meal. I do not think they took me seriously. This isn't an allergy...it's my life, damn it.

Gluten sensitivity menu, but very good when I told them I had celiacs. Had a burger on GF bun with side of carrots

Very good! Know allergy well and it's celiac friendly 😁

I am updating my review as I ate here the other night and got sick. I spoke to the Manager and told him that I am an extremely sensitive celiac and I asked him to check with the kitchen to be sure they could provide a safe gluten free meal. I also asked for my food to be brought out separately which it was. I had sirloin tips, mashed potato and broccoli.

Nice find. Lots of options and the manager makes sure all is done properly. I had a lobster roll and French fries. Fries are in a dedicated fryer and use new oil. The other fryers for other food use the old rotated oil so fried are safe. Lobster roll was very good.

Awesome gluten free cheseburgher with baked pototato. Enjoyes it

I had their summer salad with berries and watermelon with no reaction and I have celiac. I did mention I have a gluten allergy as I find that alerts servers better than I have celiac. However I did eat there late night after a show so after 10pm and it wasn’t super busy.

We were surprised at the cleanliness of the building and quality of the food at THIS Ninety Nine. We really enjoy the 99 chain but this one could use an overall overhaul There were cigarette butts near the front door. The furniture inside was old and all scratched up, the rugs were badly in need of a cleaning. The food was sub-par for a 99. It just wasn’t a good experience. However, we will go there again and give it another try. As I mentioned above, we are generally fans of the 99.

I went there and told the waitress that I have celiac before ordering off the GF menu. The manager came and explained how everything will be prepared on GF surfaces and how my food would be contained as to avoid cross-contamination. I will certainly go back there. My burger was delicious.

The burgers with the GF bun & side of carrots were delicious. Staff was helpful & made sure food was free of cross contamination. I will be coming back next time I am in town

A lot of options. Decided on a steak salad and it was delicious and hit the spot. The wait staff was very knowledgeable and helpful.

Good overall, just a warning the popcorn they bring you isn’t gluten free. I assumed our server who knew I couldn’t do gluten wouldn’t offer us the popcorn if it had gluten. That was my mistake though, I checked online in case before eating it and it seemed okay but I got sick later. I’d still come back just maybe avoid that tempting popcorn next time.

I always get the “gluten conscious” balsamic chicken and mashed potatoes and never get sick.

Gluten sensative. Eat here regularly with no problems. Good GF menu

You really need to make it clear to the waitstaff about the gluten allergy. Some of them seemed unfamiliar with it. Food was brought to the table by an additional waitress and it had allergy noted toothpicks in the plated foood

On the plus side they have a GF menu. On the downside hubby ordered from it and has suffered from it for 3 days so far. And he is only gluten intolerant. Called and nicely explained to manager what happened so they could watch for cc. He just said “that never happens.”’

99 has a separate Gluten Free page in the menu. Multiple choices. Balsamic chicken and the Bacon Cheeseburger are very good meals. Servers are very aware of menu and and restrictions required for Celiac from my experience.

Menu has “gluten friendly” options. A very nice manager came over and said she has celiac too and that she would make sure my meal was safe and that they would avoid cross contamination. Then she showed me an iPad where she selected “wheat” as an allergen and showed me how the iPad said the balsamic chicken and potatoes I ordered were safe. She said only a manager would handle my food and that it would come out with a green allergy stick in it. I was feeling good at that point. Then the waitress brought out all of the food together including my meal, with no allergy stick. I asked her why a manager didn’t bring it and why there was no allergy stick. She went in the back, came out, and gave me the thumbs up. Against my better judgment, I eat the meal and woke up in the middle of the night with horrible intestinal pain. Needless to say, this 99 is not celiac friendly and I will not be returning.

Liked GF menu being clear. Hubby ordered GF prime rib. Only difference was no jus. Yeah it came with au jus. His food and mine were just not yummy. We were not expecting good food so that was fine. Needed food and read they had GF menu sad they served him gluten

My standby local eatery. We frequently eat here because I have never been glutened here. For the most part the staff is GF knowledgeable. The waiter will note your wheat allergy on the ticket. To be safe, order from the GF section on the menu, but I have had them customize other options for me. Never a problem.

Great food, fantastic service. Absolutely safe and worth the money.

Very friendly and willing to help provide celiac friendly options. Menu says “gluten sensitive” but we talked about preparation and in the end did not get sick. Food was okay, gluten free bun was very good.

NOT CELIAC FRIENDLY!! Menu has Gluten Sensitive Only. Cross contamination IS a factor.

Good burger and safe. $10 and change

This establishment has changed significantly in the past couple of years. They are now very good at ensuring proper preparation of their gluten-free items. A manager will come over and verify the preparation with you. The food and atmosphere is always good. We frequently eat at this restaurant

When I told the waitress I needed gluten free, manager came over and spoke with me. He explained that my food would be prepared on a clean space. There would be a glove change before the server prepared my food and it would be delivered by the same person who prepared it. I was very impressed with the safe guards they have in place.

Gluten sensitive menu, and once I mentioned I have Celiac Disease, they were completely knowledgeable and responsible. They brought my food separately and it was delicious and no issues! Waiter even came over at end of the meal and said “the hot fudge sundae is gluten free if you’re ready for dessert!” I opted for chicken wjth broccoli and potatoe, but they also had beef tips, salmon, burgers with GF bun and salad available.

Depends what night you go and who your server is. The older ones have no idea what gluten is or how to be a server. The younger staff is great. Don’t go on a Friday night because it’s only older people there. They’re morons.

Got glutened. They put a regular bun on instead of a GF bun.

The waiter and manager talked to me and helped me make my dinner choice. I had GF bun, hamburger, and side salad. Everything was delicious and I’ve had no reaction 😃.

Always had good food that didn’t cause a reaction. Specify gluten free menu. Manager came over to ensue us everything was being prepared safely. Only missing a star because they need more desert options.

Ate twice here this past. Food was good. Waitress was aware of celiac disease. Would definitely go back

Always great service, attentive to GF needs and knowledgeable about the menu. This is one of my “safe” restaurants where I know I can go and not worry about being glutened. Good variety too.

Really surprised that this chain is SO compassionate and on top of their gluten free customers...but, they are great! Manager always double checks our meal. The burger buns are so good I always have to ask if it’s the gf one! Soft and yummy! While the food is your average American cuisine the helpful staff and effort to not poison us makes it a frequent stop.

I liked my burger, but as a suggestion they should have more sides gf to complete the menu

Months ago my husband (not gf) and I (gf) went to 99. I ordered a salad that would normally come with a bread sticks. Reminded the server no croutons, breadstick, etc. and told her she could put the breadstick with my husband's meal since his didn't come with one. She seemed knowledgeable until our meals arrived. My plate had a gluten filled breadstick on it. The server told me the kitchen messed up and told me to just give the breadstick to my husband because she wasn't allowed to touch the food. I had to explain that the salad was contaminated and I would get very sick if I ate it. Very frustrating and I will not return to 99.

I've eaten here a few times. Had stomach issues a couple times. Probably a cross contamination issue in the kitchen.

They have good burgers..limited options but good. Both times I've eaten there I've enjoyed a burger, once with broccoli and tonight with a huge side salad. I feel great and will return. I only gave it a 4 because staff wasn't too sure and i wish they had at least 1 gf dessert! 😁

Plenty of gluten free options. The staff is very diligent and aware. We’re regulars.

The food was ok. Had a separate section on menu for gluten free sensitivity. Items on menu was not served to expectations. Example: Prime Rib was served dry with no Au Jus like traditionally served! Why??

Not sure this was celiac friendly. My daughter had steak and mashed potatoes off kids' gluten free menu and had stomach pains that night.

Great dinner sized burger with crisp bacon on a GF bun, side of steamed broccoli and I’m ready to hit the outlets! Great service.

They always ask if it's a gf allergy, and double check with the cook if they're not sure if something is definetly gf. I've only ever ordered takeout, but the food and service have been great.

Wish they had dedicated fryer and offered sweet potatoes. Food is ok. My husband loves it but he is not gluten-free.

Wasn’t impressed with the GF roll

I used to love the chain but they are not celiac friendly. They cannot guarantee no cross contamination and emphasize their menu is gluten sensitive not gluten free.

Adequate meal. If you need to eat it works. Nothing special. And, they accommodated for my dietary requirements.

NOT Celiac-friendly, no dedicated utensils, no dedicated cooking areas, no dedicated cooking pans, etc. If you have Celiac do not eat there. If you don’t and just want to not eat Gluten then they are at least trying. They “can clean the grill that does have gluten stuff cooked on it.” They wash everything in a dishwasher and consider that gluten-free, when it is not safe for Celiacs. No salad bar alternative either, so we just had to leave to go find somewhere else to eat.

I love their gluten free burgers!

Eaten here safely more than once. Quality was meh.

Ok chain food, 3 celiacs didn’t get sick at all which equals a win.