Noodles and Company

8 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Noodles, Pad Thai, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

995 Meridian Blvd
Franklin, TN 37067

Most Recent Reviews


Celiac

Overall Rating

Review


They have always been good when I tell them it's GF. Lots of GF pasta options. Never been glutened here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Wheat Allergy

Overall Rating

Review


I wasn’t sure what to order and the staff was very knowledgeable to walk me through the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
Updated 3 years ago read full review

Overall Rating

Review


We go here very regularly with our 2 celiac kiddos who also have other food allergies. Staff is always on top of it and they have quite a few GF options.

Celiac friendly?

Yes

Updated 5 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


The gluten-free mac & cheese with chicken and snow peas is awesome. Sorry I ate half of it already LOL!
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


We dine here all the time because this was one of the few restaurants that my daughter with celiac could safely dine at. Boy were we wrong! As she got to the bottom of her GF macaroni & cheese, she noted that the pasta was no longer the corkscrew (fazzoli) but also had macaroni noodles. Clearly, this was cross-contaminated and not all precautions were taken whether it was the water, colander, etc. i spoke with manager on and he did not comprehend the seriousness of the matter. Clearly retraining needs to occur and I will follow-up with the general manager in the morning to educate but as for now, they have lost my confidence & trust. We will no longer be dining here. If I could give them zero stars, I would!

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


I ordered takeout today with no issues! I had soup and salad. There is a place to notate your dietary restrictions when ordering online.

Updated 6 years ago read full review

Overall Rating

Review


Staff was extremely knowledgeable and happy to cater to people with CD. Very impressed. 2 choices of noodles and allergies require manager card to ensure no cross contamination. Have specific pot for GF noodles.

Celiac friendly?

Yes

Updated 6 years ago read full review

Wheat Allergy

Overall Rating

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Gluten free pasta! Manager takes order and flags order for strict precautions.

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


basically only noodles (as the name suggests) so if you have celiac or a gluten sensitivity I wouldn't eat here even if you get something without gluten there is still a very high chance for cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Noodles was my go-to fast casual spot before I was diagnosed (and I used to work there a few decades ago!) and I’ve been thrilled to see them enhance their gluten free options, training, and customer info. The server asked if it was a preference or allergy so the right preparation could be made for my meal, and I had no reaction afterwards. Have gone a few times now and so far so good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I had the pad Thai dish. They corrected and warned me that their marinated steak was not GF and suggested the grilled chicken instead, and seemed knowledgeable and took it seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


This Noodles & Co is one of my GF go-tos. I am not sensitive to cross contamination just as an FYI. But I feel like between the posted menu and their website, it is easy to make a dish GF with one of their GF noodle options. It always tastes good and I’ve never had an issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


Eaten here twice, both times with good results. Not a huge selection of GF, but pad Thai was pretty good and staff seemed very knowledgeable and friendly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info