Noodles and Company

4.5 stars 4.5 out of 5 8 ratings
$Pasta, Pad Thai, Kid Friendly, Restaurant

648 Old West Central Street, Franklin, MA 02038

(508) 613-1240
  • User profile picture thumbnail
    5 ratingJuly 11, 2017

    Fantastic!! Highly recommend! May wonderful options.

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    4 ratingJune 24, 2017

    Can't complain the pad Thai was very tasty!

  • User profile picture thumbnail
    3 ratingApril 13, 2016

    Very limited menu, food ok. Quick serve quality.

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    4 ratingJune 04, 2015

    the options are few but the food is tasty.

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    3 ratingAugust 16, 2017

    164 S 32nd St, Camp Hill, PA 17011

    The food is good IF they get it right. You really have to talk through it with them and then double check your order. I've had three mistakes there before but they fix it for you and I haven't gotten sick at all after they gave the corrected meal.

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    4 ratingAugust 15, 2017

    303 16th St #150, Denver, CO 80202

    Excellent service. Items were labeled gf. Everyone was very accommodating in making sure mine was prepared separate due to being celiac.

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    5 ratingAugust 13, 2017

    2702 Wilma Rudolph Blvd, Clarksville, TN 37040

    Celiac love love the Pad Thai

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    1 ratingAugust 13, 2017

    2370 E Arapahoe Rd, Centennial, CO 80122

    Do not eat here if you are truly celiac or intolerant. I tried it on 7/25 and got violently ill. Then, after my kids begged to come again, I called earlier today and spoke with a manager. She told me to specifically say allergy when ordering and that some employees can take that request and others have to get a manager. Came back tonight and ordered with Joseph (who also took order on 7/25) so I specified allergy and said celiac. A few minutes later, an employee name Aaron (very helpful person) advised ys that the gf fusilli noodles were out and offered rice noodles as a substitute. Went with him to the register to get a refund on what we paid for the upcharge and had him review our order to confirm allergy was never even entered on our order. So bummed that it was not taken seriously when ordering and the staff wouldn't protect someone just by hitting one button. Will be emailing the manager as well.

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    4 ratingAugust 10, 2017

    3479 River Rapids Dr NW, Coon Rapids, MN 55448

    Great pasta. Employees are understanding and helpful.

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    5 ratingAugust 02, 2017

    825 West US Hwy 50, Pueblo, CO 81008

    great service warned me about a possible cross contamination with the chicken on the grill. they let me switch to steak at no charge which they said is cooked on a separate oven.

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    5 ratingAugust 01, 2017

    7541 W Bell Rd, Peoria, AZ 85382

    I love the pesto noodles there. They are good about gluten-free.

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    1 ratingJuly 31, 2017

    3719 E Calumet St, Appleton, WI 54912

    Never fails I always get sick after eating here... I always got the gf butter noodles.

  • User profile picture thumbnail
    3 ratingJuly 30, 2017

    3268 N John Young Pkwy, Kissimmee, FL 34741

    Manager was VERY knowledgeable but the cashier was new and NOT ready to be alone. Food came out with meatballs that are not gluten free, even the cashier knew that but still...anyway. All of the sauces were delicious, my only problem was the Fusilli GF pasta was very under done and super chewy:(, almost crunchy. This place has lots of options and I love the idea of having the gluten-free but the process needs some polish to be "friendly" to GF peeps.

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    1 ratingJuly 29, 2017

    700 N. Milwaukee, Vernon Hills, IL 60061

    restaurant closed down for good

  • User profile picture thumbnail
    2 ratingJuly 26, 2017

    50 Boston Turnpike, Shrewsbury, MA 01545

    Great food, but not good for bad allergies. They have messed my order up twice before. One time I found a regular noodle in my gf pasta and the other time they just gave me regular noodles! They can be trust worthy at times but certain employees just really screw up! Being an all pasta place makes it more risky, too much possibility for mistakes.

  • User profile picture thumbnail
    5 ratingJuly 25, 2017

    2702 Wilma Rudolph Blvd, Clarksville, TN 37040

    Noodles & Co quickly became my go to for gluten free pasta!! So amazing 😍

  • User profile picture thumbnail
    3 ratingJuly 24, 2017

    219 Daniel Webster Highway, Nashua, NH 03060

    Chicken pad Thai is awesome! The kitchen isn't careful of cross contamination. I've found bits of other noodles in my food.

  • User profile picture thumbnail
    1 ratingJuly 16, 2017

    7301 S Santa Fe Dr, Littleton, CO 80120

    I am celiac. And the last 2 times I've ordered gluten free my food came with random regular gluten filled noodles mixed in my gf noodles. Last time I saw it before I took a bite. This time it wasn't until I was just about done eating that I found these random noodles. Now that I'm severely sick I'll never eat at Noodles again!

  • User profile picture thumbnail
    1 ratingJuly 10, 2017

    4999 Old Orchard Center, Skokie, IL 60077

    I once found a gluten noodle in my GF pasta and have never gone back since

  • User profile picture thumbnail
    2 ratingJuly 09, 2017

    6104 Parkcenter Cir, Dublin, OH 43016

    There are gluten-free pasta options here. I am gluten and dairy free and there are only a select few options for me.

  • User profile picture thumbnail
    1 ratingJuly 09, 2017

    5681 W Touhy Ave, Niles, IL 60714

    I always order a dish with rice noodles, but every time there are a few pieces of regular pasta in it that is not gluten free.

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    1 ratingJuly 08, 2017

    177 Kentlands Blvd #100, Gaithersburg, MD 20878

    Dedicated space, knowledgeable manager but untrained staff lead to pasta being mixed with gluten pasta. Half way through meal, we noticed a few pieces of other pasta Update: After speaking with the manager, we decided.to try the restaurant again. The exact same thing happened. A non-gf noodle was mixed in. I had confirmed separate pans and strainers but it did not matter.

  • User profile picture thumbnail
    4 ratingJuly 07, 2017

    4193 Riverdale Rd, Ogden, UT 84405

    I have celiacs and eat here at least once a week. Never any issue just make sure you specify an allergy verses preference. You can check their gluten free menu for options. They have always been very helpful and per prior comments the only meat gluten free would be shrimp.

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    1 ratingJuly 07, 2017

    110 S. Waukegan, Deerfield, IL 60015

    Major cross contamination issues throughout the years

  • User profile picture thumbnail
    5 ratingJuly 07, 2017

    825 West US Hwy 50, Pueblo, CO 81008

    Highly recommend this place! Staff is knowledgeable about cross contamination. a good variety of gluten free options. definitely a go to favorite of mine. plus you can get it to go!

  • User profile picture thumbnail
    1 ratingJuly 07, 2017

    4302 Summit Plaza Drive, Louisville, KY 40241

    Drove here based on 5 star rating. Was told chicken is unsafe due to cross contamination on the grill despite telling them we have a legitimate allergy. Have never had this issue in our home state, so not sure why food cannot be prepared safely here. At any rate, I would question the safety of this place for Celiacs for sure!

  • User profile picture thumbnail
    4 ratingJuly 03, 2017

    6430 E State St, Rockford, IL 61108

    Gluten free noodles are delicious as always. First time at this location though, very run down and smells dirty. Bathrooms were disgusting, and the booth seating was cracked down the middle making it very uncomfortable to sit on. Wont be returning.

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    3 ratingJuly 02, 2017

    1001 75th Street, Woodridge, IL 60517

    It's okay. Not a ton of options. They are careful however.

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    1 ratingJune 30, 2017

    2099 Fruitville Pike, Lancaster, PA 17601

    I used to go to a Noodles and Co in MD and never got glutened. I went to this place and on my 2nd I got glutened plus my GF noodles were like mush. I'll pass on this place

  • User profile picture thumbnail
    3 ratingJune 29, 2017

    2336 US-34, Oswego, IL 60543

    Good rice noodles, but never consistent. Ive ordered chicken on the noodles and mistakenly got crusted twice. They do not understand the concept of gluten allergy. They have almost seemed annoyed when I tell them its an allergy when they ask.

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    5 ratingJune 29, 2017

    320 S State St, Ann Arbor, MI 48104

    Awesome gluten free noodle bowl. Very nice to have a quick fast food option that is gluten free!

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    5 ratingJune 24, 2017

    1784 Clarkson Rd, Chesterfield, MO 63017

    Was very helpful and careful not to cross contamination.

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    5 ratingJune 19, 2017

    517 E Kirkwood Ave, Bloomington, IN 47408

    rice pasta and gluten free fusilli noodles!

  • User profile picture thumbnail
    4 ratingJune 19, 2017

    2035 Bond Street, Charlottesville, VA 22903

    They did a great job offering options for my 5 year old and made sure his meal was yummy and safe for him to eat!

  • User profile picture thumbnail
    2 ratingJune 18, 2017

    110 S. Waukegan, Deerfield, IL 60015

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  • User profile picture thumbnail
    1 ratingJune 15, 2017

    4733 South Timberline Road #104, Fort Collins, CO 80528

    if you have celiac disease, you cannot eat their "gluten free" pastas. they are cooked in the same pans as normal pasta.

  • User profile picture thumbnail
    1 ratingMay 18, 2017

    2274 N Eagle Rd, Meridian, ID 83646

    I couldn't eat there because they do nothing to prevent CC and do not educate their staff. I got a different story on the phone when I called ahead. That always annoys me :(

  • User profile picture thumbnail
    4 ratingMay 18, 2017

    Denmark Ave, Eagan, MN 55123

    We ate at the one at Mall of America. My granddaughter was recently diagnosed with Celiac and we asked about their gluten free options. They were very knowledgeable and the pasta with spaghetti (or marinara) sauce was really good. We had ordered it with meatballs and they cam to the table and told us these weren't gf ones so that was a nice touch. Good that the people cooking are knowledgeable. The mac and cheese option wasn't as great but it was still good enough that she finished it. They gave her a rice krispie bar as a side and we couldn't confirm this was gf so she ended up giving this away. They also don't have a gf salad dressing which would have been nice. Had they had more than the pasta option, would definitely have given them a 5.

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    1 ratingMay 18, 2017

    1327 Golf Rd, Rolling Meadows, IL 60008

    Don't risk it! My daughter & I got sick after eating their "gluten free" options. Lots of cross contamination. I'd give no stars if possible

  • User profile picture thumbnail
    1 ratingMay 11, 2017

    706 Roosevelt Rd, Glen Ellyn, IL 60137

    Unfortunately every time we've eaten at this location recently we find regular noodles mixed in with our GF meals. Not safe for Celiacs

  • User profile picture thumbnail
    2 ratingMay 10, 2017

    7700 East Kellogg Avenue #1014, Wichita, KS 67207

    The guy working the register was incredibly friendly. He was being so cautious that he rang up the gluten free order completely separately to make sure there was no confusion. The food was good and our child with Celiac disease was thrilled to have a new place to eat and enjoyed the meal. Based on our experience I would have given it four stars (knocking off a star for cleanliness for poop smeared on the toilet and the wall in the bathroom stall and that the restaurant wasn't busy and yet there were several dirty tables with dishes on them that were never cleared while we were there), however after we got home our Celiac got very sick and we suspect it was gluten contamination. For that reason I cannot recommend this restaurant for anyone with Celiac disease and we won't be returning, at least to this location. It's a shame.

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    5 ratingMay 08, 2017

    164 S 32nd St, Camp Hill, PA 17011

    So glad to see them on west shore

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    5 ratingApril 12, 2017

    320 S State St, Ann Arbor, MI 48104

    I absolutely love it here!! The gluten free pasta is not overpriced, and it is delicious. I absolutely love the gluten free fusilli. The penne rosa is a must-try.

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    4 ratingApril 12, 2017

    8016 Providence Rd, Charlotte, NC 28277

    I had the Penne Rosa with gluten free fussili pasta and grilled chicken. Didn't make me sick! The pasta and sauce were just as good as the regular, but I was disappointed with the grilled chicken. Tasted bland and rubbery. Prior to this I always got the Parmesan Crusted chicken and it is much better. Alas it is not GF and the substitute of grilled chicken wasn't great.

  • User profile picture thumbnail
    3 ratingMarch 29, 2017

    303 16th St #150, Denver, CO 80202

    Eclectic noodle/pasta eatery. Casual and quick. Order at the counter- they serve the table. They offer Rice noodles and GF pasta. Had the green Thai curry and it was great!

  • User profile picture thumbnail
    2 ratingMarch 23, 2017

    996 Old Country Road, Garden City, NY 11530

    Not celiac friendly🤢

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    5 ratingMarch 15, 2017

    4311 NE Thurston Way, Vancouver, WA 98662

    This place is great, and they pay attention when you ask for gluten free or substitutions

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    1 ratingMarch 15, 2017

    10340 South State Street, Sandy, UT 84070

    Definitely not safe for celiacs. I found a macaroni noodle in my gluten-free fusilli noodles. Their only response: "we can't guarantee anything." They had asked when ordering if it was for an allergy, to which I responded that it was. That apparently does not warrant any extra care.

  • User profile picture thumbnail
    4 ratingMarch 13, 2017

    69 US-41, Schererville, IN 46375

    They have two different GF noodle options. The cashier asked it was preference or allergy. Mine is just preference, so I cannot say whether it is celiac friendly.

  • User profile picture thumbnail
    1 ratingMarch 11, 2017

    27315 23 Mile Road, Chesterfield, MI 48051

    I have been to several Noodles and Company locations with my family. Two of my children and myself are gluten intolerant. Three visits ago I ordered my daughter Gluten Free spaghetti. When we got it home she complained that it contained meatballs and wouldn't eat them. I didn't remember the spaghetti having meatballs in the past, but didn't think much of it. My husband placed a takeout order a few weeks later and I really didn't think much of it when the spaghetti did not contain meatballs. The third time we ordered, the spaghetti again had meatballs when we got it home. My husband said to me, "They told me last time the meatballs have gluten in them." So, I called and asked and sure enough I was told the meatballs have gluten in them. My husband had to go back to the store to get two new spaghettis as these were now cross contaminated. When he arrived the manager told my husband that he "should have specified when ordering." Since when do you have to specify not to put meatballs (that I didn't know contained gluten) on a GLUTEN FREE spaghetti?! I didn't say, I would like spaghetti with gluten free noodles. I said, "I would like a GLUTEN FREE spaghetti." So angry that I almost fed it to my son and glad my daughter wouldn't eat the one a few weeks prior. And to blame their mistake on us? Ridiculous! Also, when my husband got back home with the replacements, they had only given us one instead of two. We will not be back. Big time fail.

  • User profile picture thumbnail
    1 ratingMarch 10, 2017

    7020 Old Keene Mill Rd, Springfield, VA 22150

    We've had good luck with this chain, and have eaten at this location before. But tonight we informed the staff that our 5-year old had celiac, and we'd like all of our food made with the GF fusilli, new water, the works. They said that wouldn't be a problem. When they handed us our food we asked again, and they assured us that everything was GF. Two bites in to her mac (fusilli) & cheese, we spotted regular (gluten) macaroni mixed in. We called the restaurant to complain, and were told that our order was marked in their system as a gluten-free "preference," not an "allergy." Beware- Not sure we'll go back.

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    2 ratingMarch 08, 2017

    1212 Carl D. Silver Parkway, Fredericksburg, VA 22401

    Yummy gf pasta. But I feel bad after I eat here maybe 50% of the time. A no for me, if very sensitive.

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    4 ratingMarch 05, 2017

    2201 South Blvd, Charlotte, NC 28203

    Good and they have GF noodles for most dishes.

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    5 ratingMarch 01, 2017

    7541 W Bell Rd, Peoria, AZ 85382

    Didn't get sick! Great pad Thai and great mac n cheese!!

Gluten-Free Features

  • Pad Thai
  • Pasta

Categories

  • Kid Friendly
  • Restaurant
Monday
11 am - 9 pm
Tuesday
11 am - 9 pm
Wednesday
11 am - 9 pm
Thursday
11 am - 9 pm
Friday
11 am - 10 pm
Saturday
11 am - 10 pm
Sunday
11 am - 9 pm
  • maps.google.com/?cid=8972758020520754241
  • facebook.com/noodlesandcompany?fref=ts

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