Noodles and Company

3 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Noodles, Pad Thai, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

3290 Green Mt Crossing Dr
Shiloh, IL 62269

Most Recent Reviews


Overall Rating

Review


The lady at the counter seemed very knowledgeable about allergies so i felt confident eating here. She knew which noodles were gluten free and which items could be made gluten free. I thought I would be safe because she marked my food “allergy alert” but I ended up with a canker sore which is my number 1 sign I’ve been glutened.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Gluten Intolerant

Overall Rating

Review


They didn't listen to my request to cook the gluten free noodles in separate cooking water (not in the same pan) as they cook the "normal" noodles. When I complained when I saw them do exactly what I didn't want them to do, they said that they'd remake my order. I had to go to the restroom and they swore that they fixed my meal correctly. I got so sick and will never be back.

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


There were a few options. I had the gluten friendly Mac n cheese and it was delicious with no reaction. They did ask if I was ordering gluten free due to an allergy, but I'm not sure if that means they do anything different in food prep or not.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Noodles
  • Pad Thai
  • Pasta

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegan Friendly

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Reviews of this Chain

Celiac

Overall Rating

Review


My mistake for ordering takeout from here, but they must share pasta water? Regular noodles were mixed into the GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Symptomatic Celiac

Overall Rating

Review


When ordering I was ensured cross contamination would be avoided as much as possible. I felt comfortable with the people making my meal. It was fresh and hot

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


My two teens and I all have to avoid gluten. I am Celiac, my daughter has a full-blown gluten and gliadin allergy, and my son gets flu-like symptoms if he eats gluten. We’ve eaten at other Noodles & Company locations with no problems. So when I placed our order and explained that we needed 3 gluten-free Mac and cheeses with grilled chicken, I assumed the employees would be as cautious as they had been at other locations. I was wrong. Halfway through my son’s meal he noticed regular glutinous noodles mixed in with the “gluten-sensitive pipette” noodles. I took it to the register and showed them. They apologized and remade the dish, but my son had already been glutened and has been sick for several days as a result. Use extreme caution at this location. There is definitely cross contamination going on.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Amazing. I wanted to hey something that I never get here, but what can i say, I had to get the same thing i always do; Pad Thai. Everything here is amazing always. This is my first time at this location, and it was a pretty enjoyable experience, as long as you don't have to use the restroom! U was kind of worried because most Noodles I go, to they usually get like 1 or 2 non gf nodlws mixed in with the gf ones but there were nine this time!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers outdoor seating

Overall Rating

Review


Made exactly as ordered. Yummy and soothing. I have food allergies as well as celiac. They accommodated it all, and I had no reactions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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