Noodles and Company

Got served some regular noodles with my gluten free noodles after telling them I was celiac. If I was allergic to wheat, I would've ended up in the hospital. Do not eat here if celiac.

I have 7 allergies (gluten, peas, pork, avocados, tomatoes, broccoli and almonds) which makes eating out extremely difficult. I can get the pesto dish or the Thai dish. The first time I ate there I got very sick. I tried it a second time and the second time my noodles were very different than the first time. They served me regular noodles. Their gf noodles are a but dry. The Thai dish was ok. Not a favorite place but I will eat there if that's where my friends want to go.

Beware...I got "glutened" and on vacation this is one miserable experience :(

Staff is very knowledgable and dedicated to ensuring no cross-contamination. Though they can't 100% guarantee it, they do cook GF noodles first in the cookers and always wash out when a wheat pasta was cooked if more is needed. I've never gotten sick! :) Great service to boot!

I have celiacs and my son is gluten intolerant. We have eaten here quite frequently and have not had any problems.

I stopped eating at Noodles many years ago as I had numerous reactions when eating GF options at any of their locations. I noticed online that it seems that some locations were taking additional steps to help prevent cross contamination so I decided to give them another chance. Over the last few months I had the "gluten friendly" mac and cheese with grilled chicken and have not had any problems. I feel comfortable eating at Noodles moving forward.

Food tasted good, however, I specifically asked if they change gloves and have handling processes for gluten allergies. She said yes, but an hour later my stomach is responding to the meal.

Most of the time, I have a good experience here. However, once I had a random gluten noodle in my food, and tonight ordered Pad Thai, only to get home and find out (after calling because the noodles looked different) that they ran out of rice noodles and decided (without asking or telling me) to substitute for the ramen noodles. I will say that it's partly my fault tonight I was in a hurry and didn't type in "gluten allergy" in the comments. However, as they put these things on their website as gluten-free, I felt it was important to give anyone else a heads up to ALWAYS check your food when you order here.

They told me the gluten friendly Mac n cheese is gluten free. It isn’t. Stay away from any of the mac n cheese here, non of it is gluten free.

Very hit or miss there. Left after eating pad thai feeling "off" and a little foggy. Dont think they use a separate pot for the rice noodle vs the wheat noodles. Think that is going to be the last time I chance it there.

Menus now say that cross contamination may be an issue. This place is no longer safe for those who have to avoid gluten.

Staff was knowledgeable but that did nothing when it came to the food. I was so sick and I ordered the only "safe" gluten free item (mac n cheese with gluten free shell pasta). What surprised me, too, is that ALL of their meat has traces of gluten, so I could not order any protein.

Mac and cheese is one of my weak points and being able to get good GF mac and cheese anywhere is impossible. This was so cheese and so good!

Very yummy! My husband and I both got GF Wisconsin Mac & Cheese. Neither of us got sick.

Awful. Had to contact their corporate office after being glutened.

Ordered the gluten friendly pipette Mac and specified that I was celiac so there could be no cross contamination. Brought my food home and there was a penne noodle mixed in with my Mac. I called to ask if they had gluten free penne and they said they did not. The person who answered the phone did not seem to understand that this was bad and that I could get very sick. After explaining the situation to the manager he offered to send me a coupon for a free bowl. DO NOT eat here if you are celiac or have a severe gluten allergy because the staff is not knowledgeable.

Became VERY ill and had a severe anaphylactic reaction. Terrible with cross contamination.

My daughter got the GF Mac and cheese here. She was a little worried about cross contamination, but she did not get sick. We will probably be back.

First time I was glutened since my celiac diagnosis two months ago. I had penne rosa with grilled chicken and gluten free pasta. I feel terrible! This is not safe with people with celiac.

I’ve eaten here several times without any issues. I feel they are always attentive to avoiding cross contamination.

If you are celiac, don't go there! This is really just for people trying to eat less gluten. I had zoodle Mac and Cheese and it came with breadcrumbs. They exchanged it bit then I had some regular pasta in my plate so wouldn't recommend.

Cashier was very knowledgeable about gluten free options and cross contamination. Assured me that noodles and grilled chicken were cooked separately and that they take precautions to avoid cross contamination. They have several menu item marked gluten free, but the cashier said that they could make several other items gluten free as well by substituting gf noodles as long as the sauce was gf (you can also look on their allergen menu). I got the zoodle pesto with grilled chicken and it was great!

There have been gluten free items added to the menu. They were also willing to modify my order so that it didn't come so spicy. Overall it was good. My son also ways here often and has never had a problem.

Despite ordering GF pasta and informing them I have an allergy... I’ve gotten sick both times.

I eat at noodles and company all the time and I have never gotten sick or even felt any sort of reaction! One of my favorite places to eat in Eau Claire

Definitely not the right information listed on here. Went here after looking at the link with very detailed info that seemed to be a great option. Definitely not. Not very friendly and when I asked about gluten free options she said no but then brought me a gluten free menu that was extremely limited. We walked out to go somewhere else.

They didn't listen to my request to cook the gluten free noodles in separate cooking water (not in the same pan) as they cook the "normal" noodles. When I complained when I saw them do exactly what I didn't want them to do, they said that they'd remake my order. I had to go to the restroom and they swore that they fixed my meal correctly. I got so sick and will never be back.

The person taking my order said they kept the food separate for allergies, had no issues after lunch.

they offer many gluten free items and are required to swipe an allergy reminder card before preparing your meals so everything is prepared separately!

Not safe for Celiac. Made my daughter very sick! Only giving one star because you can't give zero stars.

It's a chain and it has GF options, like several. Even a few GF Vegan and plenty of vegetarian options too. I can't speak for cross contamination, but the menu was very clearly labeled with GF and Vegetarian options. Definitely works in a pinch.

We ordered online and said we had gluten and dairy allergies, but when we got the food it had cheese on it, also apparently the meatballs with the spaghetti dish had gluten In them(which we read online after we ordered). I haven’t had this issue with other noodles and companies before.

Great place and great food. Also very good with food allergies.

Menu with gluten free selections. Chicken with zucchini spirals was delicious and I didn't get sick! The staff seemed to have a procedure for gluten free prep and the order staff referred to management when I asked a question they weren't sure of. The order staff seemed to understand importance of my situation. I'll go again.

My server was amazingly knowledgeable! She knew what might be cross contaminated and gave me suggestions of safe options!

There were a few options. I had the gluten friendly Mac n cheese and it was delicious with no reaction. They did ask if I was ordering gluten free due to an allergy, but I'm not sure if that means they do anything different in food prep or not.

I verified several times that my meal was gluten free. Unlike the other reviewers, the manager didn’t check anything with me. Was very sick after eating here. Zero stars

Ordered GF Pad Thai and GF Mac n Cheese, both tested safe using Nina tester.

We ordered from Uber eats and said we had a gluten allergy and got the gluten free pasta and there was a random noodle that I found at the bottom that could have been a regular noodle so beware of cross contamination

Appreciated having something different . willing to substitute many of their foods to adapt to gluten free and low carb (zoodles).gf soups also.

Several gf options and they have zucchini noodles or corn/rice noodles that can be subbed in any dish. Staff was very helpful

They can use gluten-free noodles to make any of their pasta dishes

Never gone here and not been glutened just don’t do it

It's a chain so lower your expectations. The food is safe, but the staff does have trouble when you give them orders involving more than a standard dish with GF pasta.

Both my hubs and I ordered GF meals. We both found crunchy pieces of fried chicken in our dishes and when they took mine back to be remade it looked as though they just put fresh cheese on top. Really disappointed.

I always come here for a quick bite, I love the Mac and cheese.

Honestly, not sure about cross contamination in the back of the kitchen. I have eaten here twice and loved it. I have gotten it to go and the pasta holds up and tastes good. Worth a try

My picky daughter who is GF (due to RA, not celiac) loved the GF Mac and cheese. I ordered it as well and was surprised how good the noodles were and how close it tasted to the regular dish.

We go here very regularly with our 2 celiac kiddos who also have other food allergies. Staff is always on top of it and they have quite a few GF options.

Had a dish with zoodles, but the server was clear the kitchen is “gluten friendly,” not gluten free (celiac safe). Don’t think I got sick, but probably wouldn’t risk it again.

The staff asked if it was an allergy and I advised celiac. The manager had to sign off. They cooked my chicken in the oven instead of on a sheet with the other meat. I got yummy macaroni with the new GF pasta and added grilled chicken. It was so yummy that I questioned if it was GF- but so far so good!

I used to go here all the time for the gluten free Mac and cheese and never had anything wrong. Recently they changed there menu and tonight I went and ordered what I normally do and I didn’t feel good after eating it.

I found different kind of noodles in my pasta dishes multiple times. Seems like they don’t clean out there pots very good. I wouldn’t trust it.

I love that the menu clearly states the items that are gluten free. Lots of options to choose from and they offer gluten free noodles.