Absolutely unsafe. I ordered the cilantro chicken lime salad with an allergen note, and found a single strip of tortilla in my salad. I know for a fact their tortilla strips are wheat based (and I verified this with management) and while they were apologetic it still seemed like a pretty big mess up, especially since they knew it was for a celiac customer and were supposedly using extra safe practices. I definitely won’t be eating here again. At least they comped the salad....
I’ve eaten here once pre-Nima sensor and once post. I had the same meal each time (kale apple salad and creme brûlée). The salad is labeled GF, and creme brûlée is naturally GF. I tested the salad and it Nima tested GF, I was assured both dishes would be prepared safely. Did not get sick either time.
Not celiac safe!!! Despite numerous requests to remind chef, I’m contaminated by the chicken, apple, goat cheese salad. Stay away if true allergy.
Ordered a salad with grilled chicken that said gluten free. Got so sick right away and was glutened with cross contamination. Blacked out at table as I have celiac. Also let my server know about my allergy. EMT’s came. Manager said they would call me and never did😢😢
I've ordered pasta here. It's okay. However, I was served normal spaghetti once. I took a bite and asked the waitress if it was gluten free since it didn't seem right. She went back to the kitchen, and came back out and informed me it was the regular pasta. Awesome. I haven't eaten there since. It's super uncool to be so careless about food allergies.
The staff is very helpful and occasionally will send out the chef to assure accuracy. I have always gotten the salmon cooked in a pan instead of the grill (other allergies) also salads with chicken and shrimp, risotto and the pasta cooked in a separate pan/waterThey make a huge effort to please you!
Excellent food, takes some extra time of you order GF pasta, as they make it to order. Staff well educated on GF diet & CC issues in kitchen. Many options, clearly marked on menu by a small " cross" next to menu item. All pastas can be offered GF, upon request. These are not marked GF on the menu ( FYI) , you must request these. Multiple GF desserts that are amazing!
I have always loved Nordstrom Cafe salads. I ordered the Chicken Apple Goat cheese salad and it was yummy. Told cashier I was celiac and the kitchen changed their gloves for me and were extra careful.
The servers are educated about celiac and they take precautions to make sure they do not cross-contaminate. They have more selections than Starbucks, and they're cheaper, too!
Bummer. Only have GF pasta, and it takes 30 minutes. Didn't tell us that when we ordered it. Sloooow and not many options for my 10 year old with cd. They ended up buying the kids pasta, it came out really cold. :(.
Nordstrom Cafe saved the day when we found out that Margaritaville at Navy Pier can no longer do GF. Fantastic food and service, all staff was knowledgable about allergens. Mom and Dad had shrimp over risotto with asparagus and the kids had mac & cheese. A pleasant surprise!