North Italia

Got glutened even though we specifically called out our celiac disease to the waitress (it’s also called out on any reservation we make through OpenTable, which we did). She did repeat our order as Gluten Free but the pizza was definitely not GF. My daughters got really sick, and one of them has vomited 10 times up until now (6 hours later). I just feel bloated, nothing compared to what they’re feeling.

I called them and talked to the manager, Ryan, who was very understanding and apologetic. He assured me that they take these issues seriously and that he will talk to his staff. He offered to make it up to us but as a celiac and father of two celiac girls we won’t be running that risk again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Wow. Surprised how bad this was. Asked for the gf bread to go with the olive oil while everyone else got the regular. They gave it to me plain, no oil, cheese, or pesto like the regular so it tasted like cardboard and charged me for it; it’s the gf pizza crust cut up into triangles. Then told me not to get the pizza because they cook it on same equipment. This was after I was told the bread was safe to eat. Already had two bites. So, ordered the pasta. It was too firm and there wasn’t any sauce. I started to get very sick before even leaving the restaurant. This was the worst cross-contamination experience I’ve had yet. Will never go back. This location does not follow precautions.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Reservations recommended

The gf bread is a pizza crust the toast but it's good. Salmon was tasty, got it with a risotto. Which was delicious. The staff is knowledgeable about gf options and very pleasant.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good with other allergies
• Offers outdoor seating

Their gf bread is like a pita but it’s very good with the olive oil, balsamic, and cheese on it. The bread, pasta, and pizza are prepared separately to prevent cross contamination. I had the chicken pesto pasta and it was delicious. Highly recommend!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good with other allergies
• Offers outdoor seating

The staff was unbelievably accommodating to my gluten & dairy intolerance. Our amazing server Jessie insisted that they could make fresh pesto WITHOUT cheese and I was floored. I went ahead and put in my order and a few minutes later the manager came out to confirm and said it would take a littler longer. Well it was absolutely worth the wait. Can’t believe that a restaurant would go the extra mile like this!! Best service ever!!! Love them so much and we will be back...many times over!!!

We spoke with a manager before bringing our 8 year old who is Celiac. They seemed very knowledgeable about preventing cross contamination. Separate area and utensils/cutting board. Shared oven for pizzas but they have raised mesh thing they put gf pizzas on to prevent contamination. My daughter had gf pasta and did not get sick. We were treated very well and all of the food was delicious.

Celiac friendly?

Yes

The staff was very knowledgeable about what was gluten free and what wasn’t. They are very willing to double check with cooks in the back/managers. Their food is made in house so it takes a little longer to get your food but the wait was definitely worth it. All pizzas and pasta can be made with gluten free noodles and bread. The zucchini chips ARE NOT GF

Celiac friendly?

Yes

Delicious GF kids cheese pizza and many varieties of GF pasta. Ask for GF pizza “bread”. Also GF dessert options. Saw waiter changing gloves to handle/plate bread and meals.

Celiac friendly?

Yes

Wonderful pizza on a unique gluten free crust

The gf pizza was good but the gf pasta was amazing!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The server was well versed in navigating the menu for GF options. I had the prosciutto pizza with a GF crust and it was amazing! No issues. Look forward to trying the pasta during my next visit.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered the chicken parm with GF pasta for takeaway and called ahead to make sure this could be accommodated. I was told that the dish could be made GF if they used in unbreaded chicken. When I picked up my order the container was labeled “gluten allergy” so I thought all was well. Turns out they swapped the pasta but still gave me the fully breaded chicken. I called and confirmed that this was the case. They refunded my meal but I ended up with no dinner and found this level of mistake pretty concerning. Won’t be eating here again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Wait staff was very upfront and knowledgeable about my allergies! (Gluten, dairy, soy) and very attentive to confirm with chef. Food was amazing and multiple options that would work. I went with the seasonal vegetable salad and it was so good! I would definitely go back!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great experience here! The server was very knowledgeable and made me feel super confident eating the gluten free pasta. I had the bolognese and it was FANTASTIC! Service and food were great.. will be coming again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent