North Italia

8 ratings
$$ • Italian Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pasta, Pizza
Safety Rating
6 ratings

As rated by the community

7501 Windrose Ave D190
Plano, TX 75024
Collections
In 2 Public Collections

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Wow. Surprised how bad this was. Asked for the gf bread to go with the olive oil while everyone else got the regular. They gave it to me plain, no oil, cheese, or pesto like the regular so it tasted like cardboard and charged me for it; it’s the gf pizza crust cut up into triangles. Then told me not to get the pizza because they cook it on same equipment. This was after I was told the bread was safe to eat. Already had two bites. So, ordered the pasta. It was too firm and there wasn’t any sauce. I started to get very sick before even leaving the restaurant. This was the worst cross-contamination experience I’ve had yet. Will never go back. This location does not follow precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Reservations recommended
Updated 1 year ago read full review

Overall Rating

Review


The gf bread is a pizza crust the toast but it's good. Salmon was tasty, got it with a risotto. Which was delicious. The staff is knowledgeable about gf options and very pleasant.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good with other allergies
  • Offers outdoor seating
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Their gf bread is like a pita but it’s very good with the olive oil, balsamic, and cheese on it. The bread, pasta, and pizza are prepared separately to prevent cross contamination. I had the chicken pesto pasta and it was delicious. Highly recommend!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good with other allergies
  • Offers outdoor seating
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pasta
  • Pizza

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Italian
  • Late Night
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


The salmon
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More Reviews


Overall Rating

Review


The staff was unbelievably accommodating to my gluten & dairy intolerance. Our amazing server Jessie insisted that they could make fresh pesto WITHOUT cheese and I was floored. I went ahead and put in my order and a few minutes later the manager came out to confirm and said it would take a littler longer. Well it was absolutely worth the wait. Can’t believe that a restaurant would go the extra mile like this!! Best service ever!!! Love them so much and we will be back...many times over!!!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We spoke with a manager before bringing our 8 year old who is Celiac. They seemed very knowledgeable about preventing cross contamination. Separate area and utensils/cutting board. Shared oven for pizzas but they have raised mesh thing they put gf pizzas on to prevent contamination. My daughter had gf pasta and did not get sick. We were treated very well and all of the food was delicious.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The staff was very knowledgeable about what was gluten free and what wasn’t. They are very willing to double check with cooks in the back/managers. Their food is made in house so it takes a little longer to get your food but the wait was definitely worth it. All pizzas and pasta can be made with gluten free noodles and bread. The zucchini chips ARE NOT GF

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Delicious GF kids cheese pizza and many varieties of GF pasta. Ask for GF pizza “bread”. Also GF dessert options. Saw waiter changing gloves to handle/plate bread and meals.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Wonderful pizza on a unique gluten free crust

Updated 6 years ago read full review

Reviews of this Chain

Overall Rating

Review


I go to this restaurant often with my job and family and order the same safe meal. I always tell the waitress about my allergies. But this time I was glutened. Hoping this is an isolated incident because it’s one of my favorite places to eat. But also afraid to try it again because the pain isn’t worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I had one of the best meals I’ve experienced since having to go GF! They have GF pasta and I honestly couldn’t tell the difference. Would recommend and would go again for sure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Had options for GF pasta and pizza. There was 3 of us all that were gluten free with different sensitivities. By half way through I could tell it wasn’t gluten free and had issues. And by the time the other two got home they also had issues

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Ordered a salad without bread as the GF options were only penne pasta and premade cauliflower crust pizza. Kale salad was good with salmon atop. Server was good to point out where cross contamination might be possibe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Symptomatic Celiac

Overall Rating

Review


Good pasta. Server was knowledgeable and directed me to items they could make GF. Food was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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