North Italia

4 ratings
$$ • Italian Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pasta, Pizza
Safety Rating
4 ratings

As rated by the community

500 W 2nd St #120
Austin, TX 78701

Most Recent Reviews


Celiac

Overall Rating

Review


BEWARE! I ordered a gluten free pizza from them to be delivered and called to confirm it would be GF before even placing my order. When the pizza arrived I suspected it looked too good to be true. I called again and they said "oh we actually ran out of the gluten free crust". They clearly do NOT understand the severity of allergens and offered no compensation for the lie/mistake. I can’t speak for their dine in experience, but I can’t imagine why they would think it was okay to do that. I wish they had been honest about being out of the crust during my first phone call and I would have ordered elsewhere.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 months ago read full review

Celiac

Overall Rating

Review


always used to come here before my diagnosis and was hesitant to go back now being gf- but the server was absolutely AMAZING. He assured me he would write celiac on my order and said they prep in a clean pan and everything. Someone brought out my food separately and made sure to say it was gf! They even adjusted the Beef Carpaccio app for me (brought me gf bread) & my main was the seasonal vegetable salad w/ Salmon! Overall: safe & so accommodating ☺

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Gluten Intolerant

Overall Rating

Review


Beautiful, airy restaurant downtown. Excellent service. I had the GF Chicken Strozzapreti; they made it with GF penne noodles. Sooo good. I am very sensitive to gluten but I cleaned my plate and have had no ill side effects. This chef knew what s/he was doing Ala GF. (Unfortunately I do feel slightly sick at a lot of restaurants, but I didn't feel sick after eating here.) Thank you, North Italia, for an amazing GF meal!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pasta
  • Pizza

Categories

  • Dairy-Free Friendly
  • Dinner
  • Italian
  • Late Night
  • Lunch
  • Restaurant
  • Vegetarian Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


Was hesitant to try it, but planned a client dinner. The staff was amazing. Offered the items on the menu that were gf or could be adjusted to be gf. Had the salmon w pesto and veggies, side salad, top notch bruschetta and a chocolate salted caramel pudding. Food was so good

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Waitress was good about gf. Got gf pasta was good, no reaction for me!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


So tasty, but so not safe for a celiac. Ate here for dinner on Monday 5/6/2024. Service was great. Talked with the server about my gluten issue. Her assurance and that of the positive reviews led me to order bolognese pasta. Portion suffered from shrinkflation for sure. I am sure that I was glutened here. I had eaten at home for 3 weeks prior and this was the first thing I’d eaten that day. Very tasty and probably safe for gluten preference people but I can’t see why I’d ever go back.

Gluten Intolerant

Overall Rating

Review


This might be the best gf pizza I have had. The crust was light and crispy. It seemed to be the size of a normal pizza which was appreciated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


Delicious! And creative! Like another comment, I wanted the truffle bread, but gluten free, and they used their GF pizza crust to replicate the dish for me. By far the best GF pizza I've ever had! It's thicker and softer than places like Blaze and Mod and Maddio's. All pasta options on the menu are offered GF, and they'll try to find a way to make other menu items GF if requested. Have already been back! Definitely a new favorite.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I go to this restaurant often with my job and family and order the same safe meal. I always tell the waitress about my allergies. But this time I was glutened. Hoping this is an isolated incident because it’s one of my favorite places to eat. But also afraid to try it again because the pain isn’t worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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